Basically nothing works in this hotel. They will come and fix things if you ask but it's a struggle and will take hours. Plus they don't want to honor Expedia reservations and payments.
they don't like to honor Expedia bookings!!! Beware!! We booked this hotel and paid for 2 nights at different points during our stay before arriving. Problems with both. We paid to avoid using credit cards in Nigeria and carrying cash and wanted to book through a reliable service like Expedia but Rooms were not ready and staff was rude. Manager unavailable. After a hassle, they eventually gave us rooms on the ground floor in an extremely stuffy mildew smelling room. If you book through Expedia you will be lucky to get a room and will be harassed during your stay. Also room service is terrible. All around awful for a lot of money for this area. Thumbs down!!
My stay was amazing only that hotels.com still has a great booking issue with Nigerian hotels, you can do a last minute booking. You are more likely going to be turned down
The description of the hotel and rooms made it sound like it was one of their best views. However, when we arrived we were taken outside the main hotel in the rain to a much less desirable room and location. We paid cash separately for one of our team members who came to visit for only one night. After we left, they tried to charge him again. This was very disappointing.