รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Riette
20 ธ.ค. 2017
ไม่ชื่นชอบ: พนักงานและบริการ
Nice hotel but not sure I will return
I was stuck at Buenos Aires airport due to the National strikes. I went online and made a last-minute booking. I arrived at the hotel but the lady who was at Reception did not want to open the gate for me as she said I didn't have a reservation. The more I tried to explain to her that I only made the booking an hour ago (she spoke no English), the less she wanted to let me in. I even showed her my reservation on my phone but she kept on shaking her head. I explained that I paid an that I'm not leaving and I have nowhere else to sleep. Eventually she let me in only to show me how she has no reservations. Again, I insisted and showed her my booking again. Finally she phoned someone and said all was okay. I think that is a bad first impression. Even if you are not sure if I have a booking, have the courtesy to let me in at least and THEN check. Or even offer me a room since you are afterall a hotel. Anyway, the hotel itself was comfortable but not sure if it is that special. I could hardly get hot water and I missed small things in the bathroom like body-lotion (I had no luggage). It served the purpose but not sure I will come back if I had a choice.
เข้าพัก 1 คืน, ธันวาคม 2017