My friend and I stayed here for 4/5 days… we found the images to be very misleading.
There is no cocktail garden as in the pictures, but a smoking patio on a very noisy street.. with broken paving outside under repair…
I have never stayed in a hotel that had such dirty carpet! Full of spills and stains.. I found it quite disgusting. Check in was smooth, my room was bigger than my friends who paid extra for a supreme room… however the rooms are not as fresh as seen in the pictures..
They didn’t have a wine opener for customer use, and I was met with disapproval for wanting to take wine glasses to my room… over all, no I could not recommend.
Robina
เข้าพัก 4 คืน, มิถุนายน 2025
2/10 แย่มาก
NORMA
เดินทางเป็นกลุ่ม
19 มิ.ย. 2025
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Stayed here for 4 nights and was very disappointed. I had booked the superior room and what I got was not even close.
Two people at the front desk said I would be upgraded the day after my arrival. This did not happen. The room was incredibly small I was told I had a superior room because it was directly opposite the elevator. This was just the beginning of the ongoing lying the staff do here.
My friend booked a regular room which was cheaper and much larger than mine and away from the elevator. I never received the free welcome drink only nonsuperior rooms get that. The noise was so loud due to ongoing construction directly in front of hotel. The construction is in the non-existent garden area. Hopefully my photos will show how this place was costly and offered nothing. If you are offered the superior room 515 leave, check into a new hotel. Hopefully the new hotel will have honest staff with some sort of customer service.
If I good give this a -5 I would.
Stayed for the second time at this hotel. They payed attention to my special requests for which I appreciate and give them high credit. Room and bath were spotless clean, only shortcomings were the stained fitted carpet and the clogged sink. Personally I prefer parquet/laminate/tiled floor, given the fact that a fitted carpet acts as a magnet for bacteria and odour. Cable-TV was of excellent quality on a big screen and offered a huge amount of local and international channels. It is remarkable that a lot of channels and movies are in English with Romanian subtitles.
Breakfast buffet offered fresh and delicious options including various local foods. Will keep in mind the buttery juicy scrambled eggs, smoky bacon and thin sausages. Tomatoes were fresh and juicy, however tasteless as ever. The freshly brewed coffee from the self-service machines was remarkably aromatic. Plenty of vegetarian options and bread variations.
Staff displayed a somewhat stern attitude, however they treated me courteously and were eager to help.
Reception staff were helpful. Check in was quick and was given a room at 2 PM even though check in began at 3 PM since one was cleaned and available. I was given another key without any problems when I left mine in the room. Quiet neighborhood with several food stores/shops very close by to get the usual toothpaste, sugar, milk, beer... etc. Capability to order bolt for transportation. Breakfast was included in the price and was sumptuous and very good with eggs (scrambled or boiled), meats, cheeses, sausage, potatoes, tea, coffee..... the works. Restaurant downstairs was pleasant to sit in and have breakfast. Room was clean, shower had hot and cold water, everything functioned as desired. The only limitation was that the subway (underground metro) was about 1 km walk (eroilor), but got to see the city that way as well. In fact, if you don't mind walking, I actually walked all the way from the cartographic museum northeast of victory subway station to the hotel. Streets were clean and very walkable. Currency exchange was nearby where I exchanged euros for Lei. I would stay there again.