Sonesta Hotel Bucaramanga

Property class: 3.5

Choose dates to view prices

Reviews

9.2 out of 10
Wonderful
A free breakfast buffet, a poolside bar and a terrace are just a few of the amenities provided at Sonesta Hotel Bucaramanga. In addition to a coffee shop/cafe and a hair salon, guests can connect to free in-room WiFi.
The current price is ฿3,709
฿3,709 total
16 Oct - 17 Oct

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a view of the city.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(28 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a sofa, a yellow chair, and a view of the city.

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Floridablanca, Sonesta Hotel Bucaramanga is connected to a shopping centre. The area's natural beauty can be seen at Floridablanca Park and La Flora Ecological Park, while Bucaramanga Modern Art Museum and Corfescu Theater are cultural highlights. Eloy Valenzuela Botanical Garden and Centro Cultural del Oriente Colombiano are also worth visiting. Visit our Floridablanca travel guide
Map
Race 27 No. 29-145. Cañaveral oriental, Bucaramanga Metro Areea, Floridablanca, Santander, 681002

What's nearby

  • Parque Caracolí Shopping Center
    1 min walk - 0.0 km
  • Centro Comercial Cañaveral
    2 min walk - 0.2 km
  • La Florida Shopping Center
    3 min walk - 0.3 km
  • Autonomous University of Bucaramanga
    14 min walk - 1.2 km
  • Eloy Valenzuela Botanical Garden
    3 min drive - 2.2 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.)
    29 min drive

Restaurants

  • Juan Valdez Café
    4 min walk
  • Crepes & Waffles
    5 min walk
  • Beer Station
    1 min walk
  • Archie's
    1 min walk
  • Juan Valdez Café
    1 min walk

About this property

Sonesta Hotel Bucaramanga

  • Hotel connected to a shopping centre
  • Take advantage of a free breakfast buffet, a poolside bar and a terrace at Sonesta Hotel Bucaramanga. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a hair salon.
  • You'll also enjoy perks such as:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • A round-trip airport shuttle (surcharge), a computer station and meeting rooms
    • A front desk safe, a lift and a banquet hall
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 104 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with digital channels
    • Wardrobes/cupboards, daily housekeeping and desks

Similar properties

A high-rise balcony with a city view, featuring multiple tables and chairs.
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Floridablanca
  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
8.8 out of 10, Excellent, 81 reviews
The price is ฿2,886
฿2,886 total
29 Oct - 30 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 94 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10 AM to 6:30 PM
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Frequently asked questions

Does Sonesta Hotel Bucaramanga have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM to 6:30 PM.

How much does it cost to stay at Sonesta Hotel Bucaramanga?

As of 15 Oct 2026, prices found for a 1-night stay for 2 adults at Sonesta Hotel Bucaramanga on 16 Oct 2026 start from ฿3,709, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sonesta Hotel Bucaramanga pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sonesta Hotel Bucaramanga?

Self-parking is free at this property.

What time is check-in at Sonesta Hotel Bucaramanga?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Sonesta Hotel Bucaramanga?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Sonesta Hotel Bucaramanga provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Sonesta Hotel Bucaramanga located?

Situated near a boardwalk, this hotel is steps away from Parque Caracolí Shopping Center, La Florida Shopping Center and Centro Comercial Cañaveral. Cardiovascular Foundation of Colombia and Clínica Foscal Internacional are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sonesta Hotel Bucaramanga Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 583 out of 791 reviews
Rating 8 - Good. 139 out of 791 reviews
Rating 6 - Okay. 25 out of 791 reviews
Rating 4 - Poor. 24 out of 791 reviews
Rating 2 - Terrible. 20 out of 791 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, the bed was comfy, and breakfast was delicious.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great experience at Sonesta Bucaramanga. The rooms are very clean, comfortable, and well maintained. The housekeeping service is excellent — always attentive and professional. The staff is friendly, helpful, and truly makes you feel welcome. The location is perfect, close to everything you need and very convenient for moving around the city. Highly recommended.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, locations and amenities. Highly recommended!!! 👌
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely recommended. Great location. Rooms are spacious and comfortable. Breakfast is amazing. Easy to get transportation to move around. The best part of the hotel is the staff. Very friendly and welcoming.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, clean and friendly staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our fifth stay. It is ALWAYS a pleasant stay. This time a chubby lady in the breakfast area was a rude but Eva quickly made the situation perfect. Kudos to you Eva. Your class, exquisite manners, excellent costumer service skills and grace will take you places. Sonesta must be proud to have you in their ranks. Also, Roque, David and John: Thank you for everything 🌸🌸🌸 Until next time.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, room very comfortable and clean. Service was also very good.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and good location right on top of a nice shopping center. Restaurants and shops all walking distance. Breakfast is included with a great variety of fruits, eggs, pastries, etc. The pool is very small, though, so don't expect much there, in case you are looking for pool time.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great amenities, great hospitality. Very good location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities, great hospitality. Very good location
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying there, The hotel was clean overall, the staff was very attentive. Breakfast on the 7th floor was very good and a highlight of the stay. There was a small issue with the air conditioning, but it was fixed immediately, which was appreciated. Will look forward to stay there again..close to all shopping center
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location & friendly staff
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Clean room with a great view. Would definitely consider coming back
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, good location attached to mall, breakfast included.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was honestly a perfect hotel experience. Everyone was so friendly and professional. They went above and beyond cleaning the room every day. They respected my privacy as well if I had a sign on the door. A great breakfast option every morning. A top notch place to stay and I will be staying again. They have a great laundry service and the restaurant on the roof is awesome.
Stayed 14 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean facilities, great service
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel and great location. Very Good food in the rooftop restaurant
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 12 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Safe Convenience Shopping Great restaurant
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. The hotel and accomodations were excellent and everything was close in proximity.
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
great location and convenient
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location , near all
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food
Stayed 3 nights in Nov 2024