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Hotel Dann Carlton Bucaramanga

4.0 star property
A peaceful urban retreat near La Flora Ecological Park where travelers can enjoy rooftop garden views, spa treatments, and authentic local cuisine.

Choose dates to view prices

Hotel Dann Carlton in Bucaramanga offers a tranquil escape with nature access. Guests enjoy a full breakfast, then rejuvenate at Elixia Spa. Two on-site restaurants serve regional specialties, and a hair salon provides extra pampering. Free in-room WiFi keeps everyone connected.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
The current price is ฿3,351
฿3,351 total
15 Aug - 16 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, 1 King Bed with Sofa Bed

A hotel room with a bed, desk, TV, and balcony.

Superior Double Room, 1 King Bed with Sofa Bed

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Queen Bed with Sofa Bed

A hotel room with a bed, a desk, a chair, a TV, a balcony with a view of buildings, and a cityscape.

Standard Double Room, 1 Queen Bed with Sofa Bed

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view of the city.

Standard Double Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(43 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Superior Double Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(21 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Double Beds

A hotel room with two beds, a desk, a TV, and a balcony with a city view.

Standard Twin Room, 2 Double Beds

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room - Standard

Premium bedding, minibar, in-room safe, desk

Double Room - Standard

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi
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About the area

Located in Bucaramanga, Hotel Dann Carlton Bucaramanga is in the city centre. Provincial Viaduct and Eco Park Hill of the Blessed Sacrament are notable landmarks, and the area's natural beauty can be seen at La Flora Ecological Park. Don't miss out on a visit to Eloy Valenzuela Botanical Garden. Visit our Bucaramanga travel guide
Map
Calle 47 No 28-83, Bucaramanga, Santander, 680003

What's nearby

  • San Pio Park
    2 min walk - 0.2 km
  • Las Palmas Park
    2 min walk - 0.2 km
  • Cabecera Shopping Mall
    6 min walk - 0.6 km
  • La Flora Ecological Park
    10 min walk - 0.9 km
  • Cacique Shopping Mall
    4 min drive - 3.2 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.)
    48 min drive

Restaurants

  • Crepes & Waffles
    2 min walk
  • El Barril
    2 min walk
  • Hamburguesas El Corral
    3 min walk
  • Hamburguesas El Garaje
    4 min walk
  • Clocks Beer Time
    3 min walk

About this property

Hotel Dann Carlton Bucaramanga

  • Upscale hotel near La Flora Ecological Park
  • Located close to Provincial Viaduct, Hotel Dann Carlton Bucaramanga provides free full breakfast, a rooftop terrace and a garden. Treat yourself to a facial, hydrotherapy or a massage at Elixia Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local and international cuisine. In addition to a hair salon and laundry facilities, guests can connect to free in-room WiFi.
  • Other perks include:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Airport drop-off service (surcharge), multilingual staff and massage treatment rooms
    • A living plant wall, tour/ticket information and a lift
    • Guest reviews speak highly of the breakfast and helpful staff
  • Room features
  • All 135 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
  • Other amenities include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with showers and free toiletries
    • LCD TVs with satellite channels
    • Fridges, free infant beds and daily housekeeping

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The price is ฿2,799
฿2,799 total
9 Aug - 10 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • City View
  • Dann Carlton Cafe Bar
  • Taikinsa

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room
  • Stereo

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,264 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1996
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: COP 190000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 142800 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per vehicle (maximum occupancy 3)
  • Pet fee: COP 142800 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: COP 190000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with pets must present their pet's current vaccination record.

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 3 years old are only allowed with adult supervision

Frequently asked questions

Does Hotel Dann Carlton Bucaramanga have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Hotel Dann Carlton Bucaramanga?

As of 26 Jul 2026, prices found for a 1-night stay for 2 adults at Hotel Dann Carlton Bucaramanga on 15 Aug 2026 start from ฿3,351, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Dann Carlton Bucaramanga pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 142800 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Dann Carlton Bucaramanga?

Self-parking is free at this property.

What time is check-in at Hotel Dann Carlton Bucaramanga?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Dann Carlton Bucaramanga?

Checkout is at 1 PM. Late checkout is available for COP 190000 (subject to availability).

Does Hotel Dann Carlton Bucaramanga provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of COP 60000 per vehicle applies.

Where is Hotel Dann Carlton Bucaramanga located?

Located in Sotomayor, this spa hotel is 0.9 mi (1.4 km) from La Flora Ecological Park and 1.9 mi (3.1 km) from Provincial Viaduct. Eloy Valenzuela Botanical Garden and Eco Park Hill of the Blessed Sacrament are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Dann Carlton Bucaramanga Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 755 out of 1007 reviews
Rating 8 - Good. 145 out of 1007 reviews
Rating 6 - Okay. 44 out of 1007 reviews
Rating 4 - Poor. 26 out of 1007 reviews
Rating 2 - Terrible. 37 out of 1007 reviews

Reviews

Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you needed was at your fingertips. Really great food as well.
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean an good breakfast
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this hotel. The spa was excellent, and the massage was one of the highlights of my visit. I also really enjoyed breakfast on the roof deck, which was a great way to start the day. I would definitely recommend staying here.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was amazing and the staff was very helpful.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Rosanna Paez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and helpful, twice I have to ask for help to configure the tv because we didn’t understand how to use the two remotes. The instructions are a little bit confusing but the technician was very helpful 😊 Breakfast really good. Room clean.
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful with local recommendations
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Alvimar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, friendly and always willing to listen and help.
Stayed 11 nights in Mar 2026
Verified

10/10 Excellent

Yusef

Liked: Cleanliness, staff & service, amenities
Perfect location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mikos

Liked: Cleanliness, staff & service
Great location, very safe city, nice bed, wonderful cleaning staff
Stayed 12 nights in Feb 2026
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Luxurious, nice staff, clean, great food
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Martha

Liked: Cleanliness
Very clean and comfortable, great service
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great superb wonderful customer service very convenient location great The whole team fantastic
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

robin

Liked: Cleanliness, amenities, property conditions & facilities
My husband and I stayed for 2 night staff very friendly and helpful we enjoyed our complimentary breakfast food was excellent and good variety we also enjoyed dinner food was fantastic and service was excellent I would highly recommend this hotel 😀
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Thomson

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well located and helpful staff. All you need a for a nice stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kenton

Liked: Cleanliness, staff & service, amenities
Super clean room, kind and welcoming staff with excellent central location
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Maria Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, amazing customer service!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. All the staff was super friendly
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Mariusz

Liked: Cleanliness, staff & service, amenities
All was perfect to finish the holiday in Colombia! The restaurant on the roof was very good, and breakfast was excellent, with a great choice of food. The swimming pool before a long flight home was spectacular
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
The room was nicely fitted and comfortable. The staff took gteat care of our ever request.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Dillon

Liked: Staff & service, amenities
Disliked: Cleanliness
Staff were very friendly and welcoming. Beautiful property in a great part of the city. Breakfast was nice also. Only downsides were the bathroom had some dirty marks on the floor near the toilet and we found a bug in the side table
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Rene

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, nice rooms, friendly staff, nice pool, mediocre breakfast.
Pool
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean. Wonderful service. Excellent breakfast. Will stay here again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Claudia P

Liked: Cleanliness, staff & service, amenities
The staff was excellent. The room was super clean.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed many times but this time with family, with two rooms, always excellent service, rooms spacious, very comfortable, clean, Breakfast excellent, served on rooftop bar/pool lovely views of city, pool also great for family. Parking also available and free.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Nelson

Liked: Cleanliness, amenities
Excellent staff good service I would highly recommend it in a very nice and quiet area
Stayed 4 nights in Sep 2025