"The hotels was great. Im not a city person and its very crowded there. Parking was hard to understand and when picking up at front door there is not a lot of room."
"I was in town for a conference. The property is old but clean, breakfast was fine every morning (always eggs and a choice of meat), the staff was helpful. I would stay there again."
"I recently stayed at the historic Upjohn House Bed and Breakfast in the heart of downtown Kalamazoo, and it was a truly memorable experience. This beautifully restored mansion is decorated with charming period details that give it an elegant, old-world atmosphere while still offering modern comforts.
I stayed for two nights and loved how easy it was to walk to all the shops, restaurants, and attractions downtown. I also attended a concert at Miller Auditorium, which was conveniently located...
"I do not like the way the daytime desk clerk talks to guests, me included. What he doesn’t realize is when he belittles another employee to one of the guests, he is bringing the entire team down. It seems as though he is the only “bad seed”"
"A nice option when visiting western. Our room was clean and spacious, there was a great breakfast in the morning, we were close to shops and restaurants, and the staff was very friendly and helpful. "
"We don’t need a lot of frills but we value clean, well maintained contemporary properties that have attentive staff and comfortable beds. This one ticks all the boxes so we’ll be back. "
"Best stay in a hotel ever for myself and my fiance. Only complaint is the day shift front desk woman was not friendly, no greeting or welcome and looked like she did not want to be there, on her cellphone most of the time. Overnight gentleman was very helpful and much nicer. Overall a wonderful stay"
"Customer service are polite and stay out of your business. I can be a little loud and I have visitors a lot and I have not received any complaints or reprimands from the staff or managers or anyone. "
