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"I’ve stayed here twice and not disappointed! It is exceptional in every way, particularly the staff.. friendly efficient and welcoming despite being such a large property! Great shuttle service and the spa is extraordinary! Breakfast is busy but so well organised and staffed! Coffee made fresh constantly and delivered to your table. Everyone is smiling when greeting you and eager to help. A special mention to the ever present and friendly Guiseppe at the front door! What a welcome every day ! "

"Super helpful, friendly staff! Boot drier room, ski storage, close to the main street, train station and ski lift. Highly recommend."

"We had a fantastic stay at Hotel Ambassador Zermatt for 3-nights. The location is walkable distance to everything, and less than a 5 minute walk from the main train station. The property is clean, the staff was extremely friendly, and we loved having breakfast before starting our day on the slopes. Know that the sauna has limited hours, closing at 8pm. And most restaurants don't open for dinner until 6pm. We did not use the on-site restaurant but it looked really nice. Our room was great for the four of us, a 2-bedroom unit with a balcony towards the mountains with a Matterhorn view. We would absolutely stay here again. The price was just right and the location can't be beat. The walk to the Sunnegga-Rothorn tunnel entrance was about 10 minutes. There are two green bus stops 1 block away. Taxi services are available all around town and take card payments. "

"Room was spotless, high quality appliances. Staff were very friendly and helpful especially the driver who takes you to and from the slopes. Only thing I would change is having a jacuzzi as the outdoor pool isn’t very warm. Other than that amazing. "