Greetings Jane,Thank you for giving us five stars! we are looking forward to welcoming you back!

Thank you for taking the time to share your feedback with us. We understand that early check-in requests are important, and we regret any inconvenience caused by our inability to accommodate your request on this occasion.At Concord's Colonial Inn, we strive to ensure that every guest has a comfortable and enjoyable experience. However, our standard check-in time is set at 3:00 PM to allow our dedicated housekeeping team sufficient time to prepare the rooms to our high standards of cleanliness and comfort.While we always do our best to accommodate early arrivals whenever possible, unfortunately, there are occasions when we are fully booked the night before, leaving us unable to offer early check-in options.We appreciate your understanding of our policies and procedures and hope that despite this issue, you were able to enjoy your stay with us. Should you have any further questions or concerns, please do not hesitate to contact us directly.Once again, thank you for choosing Concord's Colonial Inn, and we hope to have the opportunity to welcome you back in the future.Sincerely,

Greetings Cute,Thank you for sharing feedback. we are looking forward to welcoming you back!

Greetings Juan,Thank you for giving us 4 stars. we are looking forward to welcoming you back soon.

Greetings Kathleen,Thank you for sharing feedback. we are glad you have a wonderful time at Concord Colonial Inn. We are looking forward to welcoming you back soon.

Greetings Peter,Thank you for sharing your feedback, we would like to know more about what went wrong during your stay. which has stopped giving us five stars.

Greetings Michael,Thank you for sharing your feedback. we are looking forward to welcoming you back soon.

Greetings Samuel,Thank you for sharing your feedback. we would like to know what went wrong during your stay, that stopped you not giving us five stars.

Greetings Deborah,Thank you for sharing feedback. We followed up with front-of-the-house departments, please give us one opportunity to serve you in a better way. we are looking forward to seeing you.

Greetings Nicole,Thank you for sharing your feedback. we are glad you had a wonderful stay at Concord Colonial Inn. we are looking forward to welcoming you back soon.

Greetings Rebecca,Thank you for sharing feedback. We are glad to know you have a wonderful experience with us. we are looking forward to welcoming you back soon.

Greetings Ciara,Thank you for sharing your feedback. we are sorry to hear that your stay was unpleasant due to the shower broken. We have addressed this issue and hopefully, you will give us one more opportunity to serve you better way.

Thank you for giving us four stars! we are looking forward to welcoming you soon!

Greetings Darlene,Thank you for sharing your feedback. we are so glad you have a wonderful time at Colonial Inn. we are looking forward to welcoming you back soon.

Greetings Stephen,Thank you for sharing feedback! we are looking forward to welcoming you back soon!

Greetings Liane,Thank you for giving us 4 stars! we are look forward to welcoming back soon.

Greetings Richard,Thank you for giving us 4 stars! we are look forward to welcoming back soon.

Thank you for sharing feedback. we are looking forward to welcoming you soon.

Thank you for giving us five stars! we are looking forward to welcoming you soon!

Thank you for sharing feedback. we are looking forward to welcoming you soon.

Dear John,We hope this message finds you well. Firstly we are very disappointed to see that you were not satisfied. We want you to know that we are addressing this matter immediately. Can you please contact us and give us more detailed information?We tried to call you but it went to voicemail. Sincerely,

Thank you for sharing feedback and glad to hear to you have wonderful stayed and dinner. we are looking forward to welcoming you soon.

Thank you for sharing feedback. we are looking forward to welcoming you soon.

Greetings Susan,Thank you for sharing your feedback. Due to historical building 1716, their are difficulties to change property as a convenience way and implement elevator. However, currently, we are going under renovation and hopefully you will revisit this property once the renovation completed..

Thank you for sharing feedback. we are looking forward to welcoming you soon.

Greetings Boris,Thank you for sharing feedback. we are looking forward to welcoming you soon.

Greetings James,Thank you for sharing feedback and glad to hear to you have wonderful stayed and dinner. we are looking forward to welcoming you soon.

Thank you for sharing feedback. we are looking forward to welcoming you soon.

Greetings Judy,We are so happy to know your stay was wonderful and many memories! we are looking forward to welcome you back soon

Dear Gila,We are also disappointed to read your review, which was not the case at all. You arrived at our front desk at 3:35PM, when we had a line of people (at least 10 people) ahead of you. Unfortunately, every guest has their needs and nobody wants to give their space in the queue their line. Check in process usually takes 5 minutes. We are really sorry to hear that you think you are being late has something to do with us. As our manager said, we do not control your or other guests' timing. It is also incorrect that you mentioned there were desk agents "on break". We had one person at the desk and he was doing his absolute best to check everybody in. It would be good to see his efforts and the help being mentioned, desk agent brought your two heavy luggage upstairs. We have shown you signs multiple times. We are saddened to read that you think your room was dirty. Which is another incorrect accusation. Our manager escorted you to your room and he also asked you about your room. Nothing was mentioned there either. We actually heard the opposite from you when we were showing your room to you. Parking lot was a problem, but apparently you found a spot. Once again, we are saddened to read that you being in a rush/hurry/in a chaotic situation is our problem. Your husband left right after you and we asked him how his stay was and his response was "great, thank you very much". Sincerely,