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Reviews of Belmont Classic

Belmont Classic
Oxfordstraße 14, Bonn, NRW

Reviews

7.2

Good

Rating 10 - Excellent. 34 out of 123 reviews" "
Rating 8 - Good. 39 out of 123 reviews" "
Rating 6 - Okay. 23 out of 123 reviews" "
Rating 4 - Poor. 13 out of 123 reviews" "
Rating 2 - Terrible. 14 out of 123 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Junchao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated. We had a shower drain issue first and the staff quickly replaced with another bigger room.
Stayed 2 nights in May 2024

2/10 Terrible

Max

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel entspricht in keiner Form den Angaben welche auf Expedia zu diesem zu finden sind. Wir hatten drei Doppelzimmer unter der Kategorie Belmont Duo in diesem Hotel gebucht. Direkt beim Check-In in das Hotel gab es die ersten Probleme: Als wir unser Zimmer betreten haben, durften wir feststellen, dass dieses noch nicht gereinigt wurde. So lagen die Bettwäsche und die benutzten Handtücher auf dem Boden. Eines der anderen beiden Zimmer entsprach nicht der gebuchten Kategorie. Nachdem wir dies bei der Rezeption reklamiert und die Probleme geschildert haben, haben wir nach einigen Minuten des Wartens und den genervten Blicken des Personals, zwei andere Zimmer bekommen. Auch diese Zimmer entsprachen nicht im Ansatz den Bildern, die online zu sehen waren. So gab es in den Zimmern folgende Probleme: - Silberfischchen / Ungeziefer im Badezimmer - Verstaubte Möbel - Dreckige Badezimmer - Defekter Haartrockner (hohes Verletzungspotential bei Benutzung) - Dreckiger Kühlschrank - Das Seitenteil des Kopfteils hat auf einer Seite des Bettes gefehlt - Verdrecktes Kopfteil des Bettes - Abgeplatzte Farbe an den Wänden - Geklebte Möbel, da sich bei diesen bereits die Verkleidung gelöst hat - Kalkablagerungen auf dem Boden unterhalb des Heizkörpers - Verdreckte Zimmertüren - Nicht verkleidete Steckdose - Verschmierte Fenster Von einer Hotelübernachtung in diesem Hotel kann ich jedem nur abraten.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was absolutely fantastic and so accommodating, letting me check in early free of charge even though it was not guarantee. The price for one night was exceptional. Additionally the bedding was immensely comfortable and the location of the hotel allowed for some evening sightseeing after dinner.
Stayed 1 night in Feb 2024

6/10 Okay

Matthew

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dark rooms, run down.
Terrible lighting in room. Shower door falling off. Very loud corridor.
Stayed 3 nights in Dec 2023

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, reasonably priced, helpful staff
Stayed 1 night in Sep 2023

8/10 Good

Stephen

Friendly staff trying to accommodate in any way. This is a nice place but don’t expect the ritz for the price your are paying. If you want the ritz then go pay for the ritz.
Stayed 4 nights in Sep 2023

8/10 Good

SUZANNE

Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Not the best, probably wouldn't stay again
Good location, friendly staff. The rooms were OK, slightly uncomfortable beds. Very noisy and smelly in the corridoor, but things were clean. Everything painted black, made it very difficult to see anything in the rooms or in the corridoor. In one of the rooms the aircon and the fridge didn't work so one of our party had to be moved to another room where the TV wasn't working, but it wasn't the end of the world! Wouldn't be my first choice to stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

Mandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got the room after one hour from checking in, The room was very noisy as kids plays in the ground area and the Air Conditioner was not working and I asked to change the room , the other room was not clean and also the Conditioner was not working , the hotel did not have a technician to fix the air conditioner problem and they asked me to wait for tomorrow, the reception always empty , no one on the reception disk you have always to ring the bell and wait untill some one cones, the hotel state is not as the photos , It does not deserve the money, also one light source was not working in the room. Terrible experience
Stayed 1 night in Jul 2022

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, room comfort
Comfy and clean, city centre location
Comfy bed, nice bathroom and clean. Lots of marks on the walls and chips on the furniture which was not expected. Check in was quick and luggage storaged was good on departure. The smoking area was right next to the entrance door which wasn't nice to walk through. Noise in the corridor could be heard in the room.
Stayed 1 night in May 2022

2/10 Terrible

Andre'a

Disliked: Cleanliness, property conditions & facilities, room comfort
If you like staying in a dungeon, this is perfect!
The room is very dark and dreary. Some lights didn’t work and the bathroom is entirely too small. Water from the shower got all over the floor bcuz the shower curtain was too short to keep the water from spraying out.
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2022

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not here
Just don't stay here.
Stayed 2 nights in Sep 2021

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

HS

Liked: Staff & service
The staff are very friendly and helpful.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
3/5
Decent hotel, interesting choice of finishes but a lot of damage that can't be seen on marketing photos. Overall good value. Not the cleanest place and was a little dusty. Doors have a gap below and every noise or conversation taking place in the hallway can be heard through the night.
Stayed 1 night in Jan 2022

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great affordable family option!
A little dated, maybe, but clean and comfortable. Excellent breakfast at the lowest price I’ve seen in years! Friendly staff, great location, covered secure parking, and a good value.
Stayed 1 night in Dec 2021

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Experience
My stay at the hotel was amazing and the staff were friendly and hospitable. Thanks a million. I will visit again. Okay
Stayed 2 nights in Nov 2021

6/10 Okay

Laurie

Stayed 1 night in Oct 2021

8/10 Good

Amita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Veronique

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Review
It was a lovely stay with great staff that fulfilled all your needs and desires. I can highly recommend this hotel and will come again when in Bonn 👍👍👍👍
Stayed 12 nights in Sep 2021

10/10 Excellent

Achilles Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
Good location, good room but a strange vibe
Located within a short walk from the city centre and around 10min walk from the train station. I stayed in a 'classic' room which seemed an older room but it was in good shape with very little wear & tear, certainly better than I expected based on experiences with other 'old' hotels. Perhaps the bathroom was the weakest link but generally the condition was ok. I thought the hotel had an odd vibe - nowhere, inside or outside, will you find the name 'Belmont'. If there were no pics in the booking, there would be no way to identify the place. Perhaps re/opened but yet unfinished. The hotel entrance area and the people there gave me impression that welcoming guests and giving them good first impression currently isn't the main thing. But if you just want a decent room close to the centre and don't care much about the rest, then this could be an option.
Stayed 1 night in Sep 2021
Response from Hotel Belmont Classic on 22 Sep 2021
Thank you Richard for your rating. We are glad that you had a pleasant stay and our position for the optimal war. As you have noticed, we have two room categories, we are happy that our older style was well received by you. We took over the hotel in August, before that it was empty for about a year. We have everything we need to prepare quickly. The illuminated signage for the street has been ordered so that the entrance can also be correctly identified. Our parking spaces have also been labeled. We have everything for a hotel and now we are optimizing. We are therefore grateful for any feedback. It reassures us that exactly your mentioned factors have been changed by us. We would be delighted if you would be our guest again and let our ambience surprise you. Hopefully see you soon, your Hotel Belmont Classic Team.

8/10 Good

Kieran, Labrador

Liked: Cleanliness, staff & service
Property location, parking, facilities and staff are excellent. Would stay there again. Black theme is cool 😎
Stayed 2 nights in Aug 2021

2/10 Terrible

Gisela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Reinhold

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Der bauliche Zustand des Hotels ist katastrophal; nicht abgeschlossene Baugewerke, Schmutz und abgelebte Zimmereinrichtungen. Die Zimmer sind farblich sehr dunkel bis schwarz angestrichen und eingerichtet. Dunkel kann edel wirken; hier war alles verrammelt und billigst zusammengeschustert. Ich habe in meinem Leben schon viele Hotels besucht. Das Belmont Classic war das mit Abstand schlechteste Hotel. Einziger „Lichtblick“ in der Dunkelkammer war das Frühstück. Einfach aber ok.
Stayed 1 night in Apr 2024

4/10 Poor

Thorsten

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Seifen und Shampoo Spender wurde erst nach mehrmaligen auffordern nachgefüllt, wurde morgens im Treppenhaus eingesperrt und konnte mich nur durch Laute klopfzeichen und rufen befreien. Zimmer wurde nur sporadisch gereinigt teilweise überhaupt nicht. In der Umgebung hab es viele sozial benachteiligte Menschen die dies auch lautstark zum Ausdruck brachten.
Stayed 4 nights in Mar 2024

10/10 Excellent

Adolfian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr gut und super
Stayed 1 night in Mar 2024

10/10 Excellent

Yashat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Mar 2024

6/10 Okay

Swar

Business traveller
Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024

8/10 Good

Joerg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Dimitrij

Stayed 2 nights in Feb 2024

10/10 Excellent

Mari

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Sonja

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
I had a short stay at the hotel but it was very comfortable. You can see the new hotel Belmond is located in an old structure (the sign outside says Hotel Consul), but it seems to me they are slowly working to renovate everything. The lobby is really modern. My single room was instead a bit old, but equipped with everything: a nice desk with a led lamp, the single room was spacious and comfy and the bathroom had all the necessary toiletries including a dental kit and the hair dryer. The staff is really nice and the hotel so centrally located.
Stayed 1 night in Dec 2023

8/10 Good

Annie

Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Sven

Travelled with family
Disliked: Staff & service, property conditions & facilities
Das Haus hat deutlich bessere Zeiten erlebt. Farbe ist oft abgeplatzt, es riecht leicht muffig, die Steckdosen sind schlecht positioniert (direkt am Kopf des Bettes so dass 3 mal in der Nacht das Licht angegangen ist und wir aufgewacht sind)
Stayed 1 night in Oct 2023

8/10 Good

Udo

Liked: Staff & service
Cooles Mottohotel...
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

Alicia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

4/10 Poor

Konstantin

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bilder entsprechen nicht der tatsächlichen Zimmer, Einrichtung sehr alt, Schimmel im Bad und der Duschvorhang war nicht vorhanden. Dringend sanierungsbedürftig
Stayed 1 night in Sep 2023

8/10 Good

Werner

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Alles ok.
Stayed 1 night in Aug 2023

4/10 Poor

Frank, Maisach

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Leider war das zur Verfügung gestellte Zimmer im Altbau und hat nicht zu dem Bild in Expedia zum gebuchten Zimmer im Neubau gepasst
Stayed 1 night in Aug 2023

8/10 Good

Susanne

Stayed 1 night in Aug 2023

2/10 Terrible

Florian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ist in Summe in einem sehr schlechten Zustand (mit Ausnahme der Rezeption). Wir hatten ältere Zimmer, die leider in einem desolaten Zustand waren (dreckiger Teppich, zerrissene Gardinen, defekte Duschkabine, defekter Duschschlauch). Wir haben uns sehr unwohl gefühlt!
Stayed 1 night in Jun 2023

6/10 Okay

Jan

Liked: Cleanliness, staff & service
Gute Lage, ruhiges Zimmer, nette Rezeption Frühstück einfach, aber OK. Zimmer groß, aber keine Duschwand...da duscht das ganze Bad mit...und in den Nachttischlampen war keine Birne. Der Herr an der Rezeption verstand uns nicht richtig und brachte dann eine Schreibtischlampe...immerhin schnell.
Stayed 1 night in Jun 2023