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"The check-in experience was a bit challenging since the staff only spoke French, but things improved significantly when the front desk lady used her cellphone to translate, which made the process smooth and comfortable. The breakfast was good, and the location was perfect for us — we were visiting Andorra and also wanted to explore parts of the French Pyrenees. The only inconvenience was that the rooms didn’t have air conditioning. However, the outside temperature was pleasant enough to enjoy a nice breeze in the room."

"Fabulous 5 star hotel; attentive staff, lovely spa & spacious rooms & great choice of restaurants. Would highly recommend "

"Hôtel très bien situé à Soldeu (départ à pieds en randonnée: vallée d.incles + accès station de ski)´permettant de rayonner dans les jolis villages d’ordino, Canillo + attractions (roc del quel..mirador solaire ..pont tibétain) et virée shopping à Andorre. Les membres du personnel sont tous très bienveillants. Chambre nickel et pt déjeuner au top!! Tant salé que sucré avec une terrasse dont vue sur les pistes..séjour très agréable.possibilité de stationner le VL à l.intérieur pour 20€/jour. "

"A great location. Sophie, the lady on reception was really lovely and let us pay to stay a bit later in the room as I felt a little unwell. We really appreciated this. We had a room high up and view of the street and the mountains. Parking was available on the streets nearby at 4.90 euros for 4 hours and free 8pm until 9am. Bring coins. Our triple room was adequate for a one night visit. Thank you to Sophie for excellent customer service "

"Staying at Villa Paulita was a superb experience. My only small criticisms were the lack of tissues in the room and no drinking water supplied on each day. For a hotel of the standard and price these should be supplied gratis. "

"A very nice and friendly place. The service is the best"

"All great. "

"Good"

"Our stay at Serras Andorra was wonderful. Everyone on the staff was helpful and knowledgeable. The facilities were just what we required and the staff anticipated all of our needs before we even had to ask. We would definitely recommend this hotel to anyone!"