You can look forward to free continental breakfast, a marina and a terrace at NAQUA . Treat yourself to a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and al fresco dining. Enjoy on-site activities, such as ecotours and motor boating. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 9:30 PM and 12:30 AM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 8:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you to complete the following before checking out:
Turn off the lights and return the keys
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of USD 40 per pet (varies based on length of stay), plus a one-off cleaning fee of USD 30
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children 17 and younger are not allowed at this property; all guests older than 17 are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: USD 100 per stay
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Pet fee: USD 40 per pet (varies based on length of stay) plus a one-off USD30 cleaning fee
Service animals are exempt from fees
Late check-in fee for check-in between 9:30 PM and 12:30 AM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 63364
We should mention
This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this property
A car is recommended for transport to and from this property
Free in-room WiFi has a 4-device limit
Guests under 18 years old are not allowed in the spa
Frequently asked questions
Is NAQUA pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 40 per pet, per night. A cleaning fee of USD 30 also applies. Service animals are exempt from fees.
How much does it cost to stay at NAQUA ?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at NAQUA on 4 Jun 2026 start from ฿5,756, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at NAQUA ?
Self-parking is free at this property.
What time is check-in at NAQUA ?
Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Late check-in is available from 9:30 PM to 12:30 AM for a fee.
What time is check-out at NAQUA ?
Checkout is at 11:00 AM.
Where is NAQUA located?
Situated on the waterfront, this spa holiday home is within 2 miles (3 km) of Embalse Del Sisga, Represa del Sisga and Lac del Sisga. Río Sisga and Suesca Rocks are also within 12 miles (20 km).
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