Hotel Bestmark Platinum

Property class: 3.5

Choose dates to view prices

Located close to Great Wall - Indoor Climbing Gym and Movistar Arena, Hotel Bestmark Platinum provides free breakfast (local cuisine), a free daily manager's reception and dry cleaning/laundry services. Be sure to enjoy a meal at Bestmark Platino, the on-site restaurant. Free in-room WiFi is available to all guests, along with a fireplace in reception and a 24-hour business centre.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room

A modern hotel room with a large bed, red and white bedding, and a view of the city through the window.

Standard Double or Twin Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Triple Room

A hotel room with two beds, a wardrobe, and a desk.

Standard Triple Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Quadruple Room

A hotel room with three beds, each with white and red bedding, and a large window providing natural light.

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds and 1 Double Bed

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About the area

Located in Chapinero, a neighbourhood in Bogotá, Hotel Bestmark Platinum is near a metro station and near a boardwalk. Botero Museum and Parque Jaime Duque are cultural highlights and Bogotá Botanical Garden is a popular local attraction. Looking to enjoy an event or a match while in town? See what's going on at Movistar Arena. Visit our Bogotá travel guide
Map
Carrera 14 No 51-39, Bogotá, 111311

What's nearby

  • An aerial view of a city with a large stadium surrounded by urban buildings and mountains in the background.
    Estadio Nemesio Camacho
    4 min drive - 1.9 km
  • A cityscape with a large stadium surrounded by urban buildings and a mountainous backdrop.
    Movistar Arena
    5 min drive - 2.2 km
  • St. Thomas University
    3 min walk - 0.3 km
  • Universidad La Gran Colombia
    14 min walk - 1.2 km
  • Javeriana University
    16 min walk - 1.4 km

Getting around

  • La Sabana de Bogotá Station
    17 min drive
  • Estación Usaquén Station
    20 min drive
  • Bogotá (BOG-El Dorado Intl.)
    23 min drive

Restaurants

  • McDonald's
    5 min walk
  • Subway
    2 min walk
  • Sopitas y Frijoladas
    5 min walk
  • Picanteria Ipiales
    3 min walk
  • Sandwich Qbano Éxito Chapinero
    4 min walk

About this property

Hotel Bestmark Platinum

  • Hotel near Movistar Arena
  • Located close to Great Wall - Indoor Climbing Gym and Torre Colpatria, Hotel Bestmark Platinum provides free breakfast (local cuisine), a free daily manager's reception and dry cleaning/laundry services. Be sure to enjoy a meal at Bestmark Platino, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a 24-hour business centre.
  • Additional perks include:
    • A round-trip airport shuttle (surcharge), express check-out and express check-in
    • A 24-hour front desk, a TV in reception and a lift
    • A vending machine, 1 meeting room and a computer station
  • Room features
  • All guest rooms at Hotel Bestmark Platinum offer comforts, such as premium bedding and separate dining areas, as well as amenities, such as free WiFi and sound-insulated walls.
  • More amenities include:
    • Showers, bidets and free toiletries
    • Flat-screen TVs with cable channels
    • Wardrobes/cupboards, separate dining areas and daily housekeeping

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Frequently asked questions

Is Hotel Bestmark Platinum pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of COP 40000 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Bestmark Platinum?

This hotel doesn't offer parking.

What time is check-in at Hotel Bestmark Platinum?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of COP 50000 (subject to availability).

What time is check-out at Hotel Bestmark Platinum?

Checkout is at 1 PM. Late checkout is available for COP 50000 (subject to availability).

Does Hotel Bestmark Platinum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 40000.00 per vehicle applies.

Where is Hotel Bestmark Platinum located?

Located in Chapinero, this hotel is within 1 mi (2 km) of Great Wall - Indoor Climbing Gym and Movistar Arena. Torre Colpatria and Plaza de Bolívar are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Bestmark Platinum Reviews

7.8

Good

8.2

Cleanliness

7.6

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 15 out of 36 reviews
Rating 8 - Good. 9 out of 36 reviews
Rating 6 - Okay. 8 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 3 out of 36 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel's staff. Very polite.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm very happy with the attentiveness of reception desk, especially Abigail in the mornings, helping the customers including myself get their breakfast on time.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist Abagail is very nice, helpful
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Basic

The hotel is really basic, friendly staff but beds are not very confortable. Location is ok.
Stayed 3 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Todo bien, cumple las expectativas
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel muy cómodo y en una zona céntrica.
Stayed 1 night in Mar 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin comentarios solo que no es opción de lo decepcionada de hotel que había
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Disliked: Staff & service

Disturbing and Unprofessional

I paid in full for my stay and the desk lady told me I still have to pay like she doesn’t even check on system to see I paid already. When I was walking in the lobby, Another desk lady randomly asks me what my room number is in Spanish. I told her I don’t speak much Spanish. It was disturbing that some desk lady approaches me and ask for my room number as if I’m an intruder. Not to mention that I stayed at this hotel more than 10 times. The desk ladies don’t speak English. Please think before you assume your guest is an intruder.
Stayed 1 night in Sep 2021
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

No heat in the rooms

The rooms does not have any heat the room was cold. The bathroom had a bad smell from the drainage. I got woken up all hours of night from the noise in the lobby. I was very uncomfortable. I left after 1 night.
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Hotel Ayenda Bestmark Platino 1095 was an amazing stay. I had a great view of the main street from my room which I sat and looked out from time to time just to marvel at the strength of the people of Bogota. The only complaint I had is nothing to do with the hotel itself, but I heard the activities of my neighbors late at night on my final night. But I do not hold that against the hotel or anyone. But I would definitely book with them again and stay because there are many amazing restaurants and other food stalls. Many amazing bars and shops in close walking distance, or at least close for me. If you are planning a trip to Bogota, definitely check this out. The staff were amazing and went above and beyond for me. I have the upmost respect for them
Stayed 3 nights in Jun 2021
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
This is an excellent choice for the price. I paid $18 night; it was an insider price of half off. It has hot water on the shower except on the lavatory sink. Bed is king size, and firm. It has a small fridge but no mini bar (no items inside), an LCD smart TV 43” (Netflix and Prime is included), breakfast is included although limited to eggs, bread, arepa, juice, coffee or hot chocolate, and only until 8:30am!!! Staff members are kind and nice. I requested laundry service and they made the arrangements with a third party company; it was picked up and delivered in excellent condition and smell; I paid about $6 for about 6 pounds of clothes. The area is not the prettiest but very busy with a Transmilenio station in front of it. Will definitely stay again.
Stayed 2 nights in Apr 2021
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
I waited 25 minutes for them to open the door for check in
Stayed 1 night in Jan 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a decent place to stay. It needs more cleaning, but It was ok. Very convenient if you are taking the OET in Multilingua Bogota.
Stayed 4 nights in Oct 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, buena atención y buena disposición de sus empleados
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff all around. Location
Stayed 7 nights in Sep 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Very noisy and cold. Sheets made my skin itchy. Staff was friendly but unable to provide new bedding. Do not recommend.
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio, habitación confortable y buen área.. Felicitaciones!
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Buena atención, aseado y personal amable. Hacen mucho ruido en la primera planta.
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for travellers who want to stay in a central location. Nearby to lots of shops , restaurants and transportation. Nice staff and rooms cleaned on a daily basis. Will stay again.
Stayed 8 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo bien

Todo bien.
Stayed 2 nights in Mar 2019
Verified review

6/10 Okay

Liked: Staff & service
Lo que no me gusto es que queda en un área no muy buena y queda bastante retirado del aeropuerto
Stayed 1 night in Mar 2019
Verified review

6/10 Okay

Liked: Room comfort
La zona es un poco fea.
Stayed 3 nights in Jan 2019
Verified review

10/10 Excellent

La atención increíble, la comida estaba rica y en nuestra habitación no había ruido. Volveré al hotel. El hotel queda sobre la Caracas, entonces, hay ruido en la entrada, pero yo estuve en uno de los pisos de arriba y no se escuchaba nada de ruido.
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024