"Absolutely fantastic stay. The pool was great. The buffet was great. The rooms were great. The service was great. The lobby was great. The hospitality was great."
"Pésimo servicio del staff. Check-in eterno, me pidieron pagar la habitación cuando ya estaba pagada, y para peor, me dieron una habitación que al abrirla, ya tenía huéspedes adentro. Escasa experiencia del personal."
"I stayed on the 53rd floor—what a breathtaking view! The hotel was beautiful, with a clean, contemporary room that felt more luxurious than most five-star hotels I’ve experienced in the U.S."
"No curtain to block the sunshine in the morning. So you will wake up by 5 am because of the sunshine. Apart from that, everything else are wonderful!"
"Arguably the best ever hotel I have ever stayed in China. The room is spacious and clean. Unlike many other hotels in China (including a five star hotel in same area I stayed before), everything in this hotel works as they are designed to. Front desk is helpful and friendly. Highly recommended!
A minor complaint is that its telephone set is unintuitive to use."
