"This resort was a dream come true and would have been a perfect 10/10 if not for one issue at checkout.
The location is a true tropical paradise. The remote setting makes it feel like you have the island to yourself, and even the 30-minute boat ride across the Caribbean adds to the sense of escape. The staff were incredibly friendly, attentive, and accommodating throughout our stay.
The food was outstanding. This is not a buffet-style resort, but there were plenty of menu options, everything was made fresh, and the dishes highlighted local and seasonal ingredients. The property is spacious, so the pool, bar, and relaxation areas never felt crowded. We also enjoyed the variety of activities, including ceviche-making and mixology classes. Despite the remote location, we felt safe exploring nearby beaches and trails.
There was some seaweed, but that’s simply part of visiting this region at certain times of year, and the resort did its best to manage it.
Our only disappointment involved an excursion booked through the resort. We repeatedly confirmed that the quoted price included all taxes and marine park fees, but at checkout we were told those charges were extra, increasing the cost by about 25%. The issue wasn’t the additional expense—it was the lack of transparency.
Overall, the resort is beautiful, the staff are wonderful, and the experience is unforgettable. We would gladly return and still recommend it to others."
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
