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"No Wi-fi,. The food was not refilled properly"

"We recently stayed at the Fairmont Hotel in Pecos while visiting from Dallas. The room itself was fine, but there were several issues that made our stay less enjoyable. The biggest disappointment was the breakfast. On one morning, when we arrived to eat, they were completely out of eggs and sausage, there were no plates available, and I had to ask the staff to prepare fresh food. The breakfast selection was very limited, with only eggs, sausage, and a few cold items offered. The day before,...

"Room was clean, shower was terrible no hot water to speak of, no coffee in the room, coffee in the lobby was terrible and Luke warm. Garbage over spilling outside in the can. Hotel needs some needed attention."

"Very nice place to stay overnight. Right next to United so that helps. FREE washer/dryer and that was a plus since I washed my husband's work clothes while I was in town. Will stay there again."

"The room was clean and comfy. It was hot but yhe air conditioner kept the room very cool."

"Dirty and run down."

"The beds were comfortable. The room smelled clean. The staff was exceptional. But the room looked like it was falling apart. Tile was broken off the wall. And there was a cockroach. It looked like it has been remodeled poorly."

"Excellent property—clean with amenities. Friendly staff. "

"I would have given it Five Stars except for the Auto blinds that are a design defect of the Hilton Hotel Group. I was injured by the blinds and was given a comped stay for my injuries. It was not due to any fault of the staff and they went above and beyond to make sure our stay was very well received. They insisted I go to the emergency room and they would pay for it. It was a beautiful room and we expect to stay there again. I could not have asked for a better stay (except for my accident)...

"Great staff"

"Above and Beyond!"

"Small rooms"

"Best stay ever! Everything you could want and right out of the park."