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Reviews of Playa Grande by Tropical - Adults Only

4 out of 5
Playa Grande by Tropical - Adults Only
Carrer dels Tellinaires 17, Gava, Barcelona

Reviews

9.0

Wonderful

Rating 10 - Excellent. 41 out of 61 reviews" "
Rating 8 - Good. 14 out of 61 reviews" "
Rating 6 - Okay. 2 out of 61 reviews" "
Rating 4 - Poor. 1 out of 61 reviews" "
Rating 2 - Terrible. 3 out of 61 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Manpreet, Houston

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Natalia on 21 May 2024
Thank you so much ffor the positive feedback!We were delighted to have you as our guests.

10/10 Excellent

Norika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice location and beautiful view from the room! Clean and comfortable. Would stay here again.
Stayed 1 night in May 2024
Response from Natalia on 21 May 2024
Thank you so much ffor the positive feedback!We were delighted to have you as our guests.

2/10 Terrible

Krystal

Travelled with family
Paid for a pool suite and the pool was drained due to drought and no money refunded still charged fees upon check out! Then reserve a 21 and over resort to have a child’s birthday party with nothing but kids running in and out all day and night long… what a horrible last 2 days to the stay on top of no pool and roof deck pool also closed complete fraud and should have been compensated for this. The hotel also overworking there staff and is a shame because the girls were very nice and didn’t deserve that.
Stayed 3 nights in May 2024
Response from Natalia on 18 May 2024
We are sorry to hear that you had such a dissapointing experience, we hope that not everything was as horrible as you make it sound.Best regards,

10/10 Excellent

Alexis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely be back ! This place is beautiful and the staff is very accommodating! Thank you so much.
Response from Natalia Gheorghita on 18 May 2024
Thank you for the positive feedback!It was a delight having you as our guests.

8/10 Good

Soufiane

Stayed 2 nights in Apr 2024
Response from Natalia on 18 May 2024
Thank you for the positive feedback!

10/10 Excellent

Melina, Stamford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from O on 8 Mar 2024
We are thankful for your trust and positive feedback. Your high rating motivates us to continue providing exceptional service that exceeds your expectations. Our committed team is honoured by your recognition.

10/10 Excellent

Rafic, Beirut

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend
Stayed 2 nights in Feb 2024
Response from O on 8 Mar 2024
We are thankful for your trust and positive feedback. Your high rating motivates us to continue providing exceptional service that exceeds your expectations. Our committed team is honoured by your recognition.

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the beautiful view from my room
Stayed 3 nights in Jan 2024

10/10 Excellent

Maria

Stayed 1 night in Dec 2023

2/10 Terrible

norman

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Unfair extra charges
We visited Barcelona from Texas and decided to stay in 3 different hotels in 3 nights. Partnered with my retired father, our first hotel was the Playa Grande. I would not recommend this place unless you are going with your gf or mistress. As you can see from one of the photos, the shower is smack in the middle of the room with no curtains and no privacy. It is like a giant display case. Couldnt use the beach because there was no place to shower. No curtains. Sauna doesnt appear to be working and couldnt find the light for the gym. Entree in the restaurant is about $35 Anyways me and dad, booked a "double room" and it turns out that it means the room has a full size bed. As I did not want to be in the same bed as dad, I asked to switch to single beds. They did not have that but offered a makeshift mini-cot as compromise. It was a very simple frame with 3 square cushions. My tailbone poked thru two of the cushions while I slept making it really uncomfortable. To make a long story short, during check out they charged me an extra $70 for the use of the cot. No price was mentioned before and $70 was really steep for the usage of something that cheap and uncomfortable. I have stayed in about 8 hotels per year for the last 10 years and I have never experienced this. We went back and forth with the hotel staff and got nowhere. Apparently when they say "double room" they actually mean full sized mattress and not double occupancy. Will not stay here again.
Stayed 1 night in Oct 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FROM THE MOMENT I CHECKED IN, I WAS UPGRADED ON THE ROOM! EVERY SINGLE DAY, ANY EMPLOYEE, CLEANER, OR MANAGER, OR SERVER, WENT OUR OF THEIR WAYS TO SPEAK ON POSITIVE COMMENTS AND LIGHT. THIS TRIP WAS A MIRACLE AND WILL DEFINITELY BE BACK AGAIN. LOVE AND LIGHT TO ALL, IN JOY! LOVE, NICOLE CONGER
Stayed 13 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have only been here one night and this is the BEST AND MOST MAGICAL HOTEL EVER! I travel the world so this is saying a lot! People and property have been stunning!
Stayed 1 night in Nov 2023

8/10 Good

Angel, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Sonny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eco-friendly
It was a beautiful eco-friendly hotel. I must say, we will be back again to this hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Lee, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful hotels we've stayed in. The hotel is incredible and right on the beach. From the roof top deck with it's infinity pool, to the beautiful spa facilities on the lower floor; It was a real treat for the last night of our vacation. The staff are all incredibly helpful too and it's only a 10 minute drive from Barcelona airport. The surrounding area is really quiet, but it's only a few minutes walk to a handful of restaurants and bars; the onsite bar and restaurant looked amazing too.
Stayed 1 night in Oct 2023

10/10 Excellent

robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely resort away from the hustle and bustle
Beautiful boutique hotel with everything you need! The entire property is stunning from beginning to end. The aroma that greets you in the lobby and the beautiful design through out the resort stimulates all your senses. Just what we were hoping to finish off our girl trip before returning home.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

8/10 Good

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2023

10/10 Excellent

Antonia, Henderson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and i stayed 3 nights. Very good property. The beach was clean. Loved the view from our Room.
Stayed 3 nights in Sep 2023

10/10 Excellent

Angela

Stayed 1 night in Sep 2023

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay after a long haul flight. Close to airport, by the beach, great facilities - pools, gym etc. only regret is should’ve booked for longer.
Stayed 1 night in Sep 2023

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real Tropical experience!
Lovely boutique hotel with friendly staff. Beautiful spacious rooms with great bathroom facilities. Nice breakfast and restaurant food. We had a car which was necessary if you want to venture out. Not much in and around the area. Drive to Barcelona city very easy and approx 25 mins. Would stay there again as it's perfect for that mixed beach & city getaway. Special thanks to John & Suleiman in restaurant and Sandra at reception.
Stayed 8 nights in Aug 2023

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This hotel is fabulous, despite no children in main pool it was a great 2 night stay. Very modern & sophisticated. Rooms were amazing with a double shower. Best fir couples rather than friends sharing as the shower screen is completely transparent and toilet Door just glazed so little privacy ! Breakfast fantastic tho expensive. Not much to do around the hotel but a wonderful short hop from the airport and v chilled beach club vibe. Jol in breakfast area v helpful as were the re toon staff.
Stayed 2 nights in Aug 2023

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful e beachfront property in quiet area. Beach club was included and there was also a rooftop pool only for hotel guests. Beautifully decoded rooms and restaurant/ beach club. Friendly staff great food!
Stayed 1 night in Jul 2023

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Magnificent, it was a beautiful property with a friendly, awesome staff. The rooftop pool was lovely.
Stayed 1 night in Jul 2023

8/10 Good

Gholam

Travelled with family
Liked: Cleanliness
Service was terrible
Stayed 5 nights in Jun 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location
This is a beautiful hotel on a lovely beach just outside of Barcelona. The pool, restaurant, lounge chairs looking out to the beach were perfect. The room was huge, comfortable and well decorated. My husband and I loved this hotel and only regret not spending more time there.
Stayed 3 nights in Jun 2023

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful patio and beach with wonderful staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

RICHARD

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bait and switch
We asked for restaurant recommendations prior to our arrival and twice they would not give us any, saying that their restaurant on property was so good. When we got there, they told us "sorry, but our restaurant is closed for a private event." I dont appreciate that.
Stayed 1 night in May 2023

10/10 Excellent

Steve

Stayed 1 night in May 2023

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Rohit

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly place to stay
Stayed 4 nights in Feb 2023

4/10 Poor

Cagney

Travelled with partner
Liked: Cleanliness
Firstly. We booked a room with a private pool. This cost an extra £500 when we got to the hotel the pool was closed due to the season which was NOT stated on their personal website or Expedia. When I spoke to staff they said that the room without a pool is the same price, which was a lie. I then went to speak to then went to speak to the manager and they could only offer a free massage which wasn’t good enough at all. They didn’t upgrade the room or provide free breakfast or anything for the inconvenience to me it was just a waste of money. There are much better places to stay for half the price of this place
Stayed 7 nights in Feb 2023

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very good hotel, close to a clean sandy beach, clean pool and personalised restaurant service, sows Ila the breakfast
Stayed 2 nights in Jul 2022
Response from Cristina on 7 Aug 2022
Muchísismas gracias por elegir nuestro hotel. Esperamos volverle a ver pronto. Playa Grande by Tropica.

8/10 Good

Yolanda

Stayed 1 night in Apr 2024
Response from Natalia on 21 May 2024
Muchas gracias por un feedback positivo!

8/10 Good

Muna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Natalia on 25 Apr 2024
We are delighted that you enjoyed staying with us! Thank you!

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel Spa Bereich
Stayed 4 nights in Mar 2024
Response from Natalia on 25 Apr 2024
We are delighted that you enjoyed your stay with us!Thank you!

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Ronald

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Sirimon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War sehr schön und man kann richtig entspannen.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det är ett fantastiskt hotell. En sak som vi saknade är en riktig frukost buffé. Synd. Vi fick gå istället till Marriott hotell och göra det.
Stayed 5 nights in Oct 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Olga

Travelled with family
El hotel y la ubicación es muy buena. Las habitaciones son espectaculares. No tengo palabras lo feliz que estuve alli
Stayed 2 nights in Sep 2023

8/10 Good

Salomon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Gian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
-
Stayed 1 night in Jul 2023

6/10 Okay

saad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Beau mais c’est tout !
Séjour en famille Hôtel sublime et chambre très spacieuse cependant tout n’est pas au point selon moi! Nous avions réservé pour 3 mon époux mon fils de 3 ans et moi même mais à notre arrivée nous ne trouvons qu’un seul lit ( 2 place ) dans notre chambre, nous demandons alors un lit pour notre fils attention 60 e de supplément par nuit pour ce lit! 😳 vu le prix de l’hôtel je trouve cela un peu excessif ! Sachez qu’aucune des 3 piscines de l’hôtel n’autorise les enfants de moins de 16 ans! C’est très dommage je le comprends pour le calme des autres voyageurs mais la piscine du toit terrasse aurait été suffisante pour satisfaire la clientèle ! Parlons du petit déjeuner à 28 e par personne et par nuit ! 🤔 Ou nous avons attendu 45 min pour avec nos café, ce n’est pas un buffet alors il faut attendre de commander puis d’être servi ( attente en moyenne 45 min si il n’oublie pas la moitié de la commande, noté sur un papier ) organisation certainement a revoir car nous avons attendu nos yaourts et céréales qui ne sont jamais arrivés ! Tristesse arrivée au petit dej à 9h45 repartie à 11h 45 sans avoir eu ce que l’on avait commandé
Stayed 2 nights in Jun 2023

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr stylisch!
Stayed 2 nights in May 2023

10/10 Excellent

Marcia

Stayed 1 night in May 2023