Dear SimoneThank you so much for your comment!We are so happy to read that your stay fulfiled your expectations and thank you for highlight our buffet breakfast and serviceWe are sorry for the inconvenience with bath. We'd like to know where we went wrong to make it betterWe always work to provide our guests with the best memorable stays possible.It will be a pleasure to host you in the future.Kind regards,
Lovely hotel in excellent location. The pool area was being refurbished at the time of our visit and we were not informed it was out of use. Other than that would stay again.
Dear CarolThank you so much for this comment!We are so happy to read that your stay fulfiled your expectations It will be a pleasure to host you in the future.Kind regards,
10/10 ดีเลิศ
Yvonne
เดินทางกับคู่รัก
27 เม.ย. 2024
Großes komfortables Bett / sehr gutes Frühstück, dass keine Wünsche offen lässt
Dear YvonneThank you so much for this amazing comment!We are so happy to read that your stay fulfiled your expectations and thank you for highlight our buffet breakfast. We always work to provide our guests with the best memorable stays possible.It will be a pleasure to host you in the future.Kind regards,
Dear Mrs CarolThank you so much for this amazing comment!We are so happy to read that your stay fulfiled your expectations and thank you for highlight the best we have: our staff.We always work to provide our guests with the best memorable stays possible.It will be a pleasure to host you in the future.Kind regards,
For a hotel with a good number of rooms, I will expect the servicing of the lift to be better handled. There are 2 lifts for customer use. During my stay, only 1 lift was avail for use only. Other lift was not in service. Long wait to use the lift during peak hours.
Muchas gracias por su opinionLamentamos la incidencia con el ascensor, efectivamente tuvimos que hacer una reparación y de forma ocasional uno de los ascensores quedo parado . Sentimos las molestias causadasSaludos cordiales.
The room we were put in was very small and dark. Small window looking at an interior wall. Seriously a dundgeon. The bathroom had no shampoo, rinse, lotion and was dangerous with the flooding from the shower design. The rest of the property seemed nice however- we had a really awful room and loud neighboors.
Apreciada Kristine, Lamentamos enormemente los hechos que nos indica, animamos a todos nuestros clientes a que nos informen de sus inconvenientes durante su estancia precisamente para solucionarlos de inmediato.Lo lamentamos. Saludos cordiales.
Thank you so much for this comment Stacy!Thanks for highligh our cleaning one of our strengthsIt will be a pleasure to host you in the future.Kind regards,
The hotel is in an extremely convenient location. Everything is walkable. There's plenty of restaurants nearby. The shopping mall/department store is nearby. Train is a block away.
Only issue was that I booked 4 rooms and only 2 were available when I arrived. I arrived around 3:30pm, and check-in was supposed to be at 2pm. We had to wait around 30 mins before the other 2 rooms were ready.
Muchas gracias por su opinion Sr JeanneEstamos contentos de saber que estuvimos a la altura de sus expectativas. Lamentamos su espera, tal y como le indicaron, fue para que pudieran estar las 4 habitaciones juntas, de lo contrario no hubiesen tenido que esperar.Lo sentimos. Esperamos volver a verle de nuevo muy pronto
Muchisimas gracias Dulce por su opinion Un placer saber que hemos estado a la altura de sus expectativas. Tomamos nota de cada una de sus sugerencias. Gracias por ayudarnos a mejorar. Saludos cordiales.
Lamentamos no haber estado a la altura de sus expectativas, nos gustaria saber en que hemos fallado par poder mejorar.No dude en contactar con nosotros para ello. Saludos cordiales
Dear Mr. Ahmad, We are really very sorry because this inconvenience,Precisely our cleanliness is one of our strengths so we are very concerned about what it tells us, We encourage all our clients to inform us about their inconveniences in order to solve it . We would like to know what happened in order to improve . Yours sincerly
Dear GerorgeThank you so much for this amazing comment!We are so happy to read that your stay fulfiled your expectations and thank you for highlight the best we have: our staff.It will be a pleasure to host you in the future.Kind regards,
Thank you so much for your comment!We are deeply sorry to know your stay was not as expected. We encourage all our clients to inform us about their inconveniences during their stay in order to solve it immediately.We are really sorryYours sincerely
Dear Mr. UweThank you so much for this amazing comment!We are so happy to read that your stay fulfiled your expectations and thank you for highlight our buffet breakfast and the best we have: our staff.We always work to provide our guests with the best memorable stays possible.It will be a pleasure to host you in the future.Kind regards,
Thank you so much for this amazing comment!We are so happy to read that your stay fulfiled your expectations We always work to provide our guests with the best memorable stays possible.It will be a pleasure to host you in the future.Kind regards,
Absolutely loved this hotel. It's location makes it a true charm for its convenience and walkable distance to all major tourist areas and attractions. Will definitely stay again and again here.
Thank you so much for this amazing comment Myrna!We are so happy to read that your stay fulfiled your expectations and thank you for highlight the best we have: our staff.We always work to provide our guests with the best memorable stays possible.It will be a pleasure to host you in the future.Kind regards,
Thank you so much for this amazing comment!We are so happy to read that your stay fulfiled your expectations and thank you for highlight the best we have: our staff.We always work to provide our guests with the best memorable stays possible.It will be a pleasure to host you in the future.Kind regards,
El hitel esta muy bien ubicado. El personal del bar muy atento y amable. Los que atienden en el mostrador de recepcion son muy secos.
La limpieza es buena. El desayuno me parece costoso 15 euros.
Muchisimas gracias por su opinion Ramón. Transmitiremos sus felicitaciones a todo nuestro staff , lamentamos que en recepcion no haya tenido buena impresión, precisamente nuestro servicio es uno de nuestros puntos fuertes al igual que la limpieza.Nos gustaria saber en que hemos fallado para poder mejorar. No dude en contactar con nosotros para realizar todas aquellas sugerencias que desee. Gracias por ayudarnos a mejorar.
Conveniently located hotel close to Plaza Catalunya. The staff was very helpful, welcoming and friendly. Breakfast was with a lot of choice. Great room, clean. 2nd time in this hotel. No noise during the night, as I was in another room, another floor.
Dear Monique, Thank you very much for your excellent comment !!! We have shared it with all our staff! We work to provide excellent stays to our guests and make them feel like at home.Many thanks also for highlighting our clieaning and our buffet breakfast and above all our staff!!We are really sorry for the inconveniences with noiseWe will be happy to welcome you again!!Thank you once again
Very good experience. The staff was very friendly and welcoming. Breakfast was plentiful. Conveniently located hotel close to Plaza Catalunya. Great room, clean. The only downside was the noise during the night (parking? outside noises?)
Dear MoniqueThank you very much for your excellent comment !!! We have shared it with all our staff! We work to provide excellent stays to our guests and make them feel like at home.Many thanks also for highlighting our buffet breakfast and cleaning and above all our staff!!We are very sorry for your inconvenience with noiseWe will be happy to welcome you again!!Thank you once again!
Hotel localizado a uma quadra da Praça da Catalunha, ponto de partida de muitos passeios, bem no início do bairro Gótico. Restaurante e lojas aos arredores. Fácil acesso, tranquilo e confortável. Serviço de governança muito bom. Café da manhã saboroso. Uma ótima opção em Barcelona.
Voltaria com certeza!!
Muchisimas gracias por su comentario AlexNos complace saber que hemos estado a la altura de sus expectativas.Ciertamente estamos justo en el centro de la ciudad , lo que hace muy facil visitarla a pie y de forma comoda desde nuestro hotelGracias por destacar nuestro desayuno buffet asi como el confort de nuestras habitaciones y sobretodo nuestro servicio.Esperamos verle de nuevo muy pronto
Dear Mr. HaroldThank you very much for your excellent comment !!! We have shared it with all our staff! We work to provide excellent stays to our guests and make them feel like at home.Many thanks also for highlighting our bar service !! Its a pleasure to know we are working in a good way. We will be happy to welcome you again!!Thank you once again
Very good location with easy access to restaurants, public transportation stations, shops and stores.
Staff was very kind.
We were hosted in the Imperial room which is is very big and confortable.
****************Dear MoisesThank you very much for your excellent comment !!! We have shared it with all our staff! We work to provide excellent stays to our guests and make them feel like at home.Many thanks also for highlighting the comfort of our room and above all our staff!!We will be happy to welcome you again!!Thank you once again
Thank you so much for this amazing comment!We are so happy to read that your stay fulfiled your expectations and thank you for highlight the best we have: our cleaning and staff.We always work to provide our guests with the best memorable stays possible.It will be a pleasure to host you in the future.Kind regards
Thank you so much for this amazing comment!We are so happy to read that your stay fulfiled your expectations and thank you for highlight our cleaning and the best we have: our staff.We are sorry for the inconvenience with noise, we always work to provide our guests with the best memorable stays possible.It will be a pleasure to host you in the future.Kind regardsSilvia Armengol-Manager Hcc Montblanc