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Reviews of Courtyard by Marriott Banja Luka

3.5 out of 5
Courtyard by Marriott Banja Luka
33 Prvog krajiškog korpusa, Banja Luka, Republika Srpska

Reviews

9.2

Wonderful

Rating 10 - Excellent. 58 out of 82 reviews" "
Rating 8 - Good. 16 out of 82 reviews" "
Rating 6 - Okay. 3 out of 82 reviews" "
Rating 4 - Poor. 2 out of 82 reviews" "
Rating 2 - Terrible. 3 out of 82 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ines

Stayed 2 nights in Nov 2023

10/10 Excellent

Khudoberdi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 2 nights in Oct 2023

10/10 Excellent

Milos

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Faruk

Liked: Cleanliness, property conditions & facilities
The hotel itself is like any other Courtyard by Marriott except that it felt like being stuck in a rave club and not a hotel due to the noise level coming from the rooftop private function that finished at 2.30am. And instead of offering to reimburse me for not having been able to sleep for alomst an entire night they appear to have charged me twice. Once through expedia and again at the hotel...
Stayed 1 night in Aug 2023

10/10 Excellent

Darko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Dajana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful new and clean property, staff was very helpful, lovely and so accommodating. Will stay here from now on.
Stayed 2 nights in Jul 2023

10/10 Excellent

Tomy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Nikolina Stanojevic, Front Office Supervisor on 17 Jun 2023
Dear, Thank you for your review.We are hoping to host you again.

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Nikolina Stanojevic on 28 May 2023
Dear, Thank you for your review.We are hoping to host you again.Your Courtyard team.

8/10 Good

Mats

Stayed 1 night in Apr 2023
Response from Nikolina on 11 May 2023
Dear, Thank you for your review.We are hoping to host you again.Your Courtyard team.

6/10 Okay

Josip Karlo

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2023
Response from Courtyard by Marriott Banjaluka on 30 Mar 2023
Dear,Thank you for sharing your experience during your stay with us.We are sorry if we did not meet our usual high performance, but your review will be shared with our hotel staff and we will do our best to improve.Danijel VukelicFront Desk Manager

10/10 Excellent

Eulhwan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Courtyard by Marriott Banjaluka on 30 Mar 2023
Dear,Thank you for your positive feedback that you shared with us during your stay.We will share your experience with our hotel staff as a motivation to be as best as possible.Also we hope that you will be our guest again.Danijel VukelicFront Desk Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Courtyard by Marriott Banjaluka on 30 Mar 2023
Dear,Thank you for your positive feedback that you shared with us during your stay.We will share your experience with our hotel staff as a motivation to be as best as possible.Also we hope that you will be our guest again.Danijel VukelicFront Desk Manager

10/10 Excellent

GILLES

Stayed 3 nights in Jan 2023
Response from Courtyard by Marriott Banjaluka on 30 Mar 2023
Dear,Thank you for your positive feedback that you shared with us during your stay.We will share your experience with our hotel staff as a motivation to be as best as possible.Also we hope that you will be our guest again.Danijel VukelicFront Desk Manager

10/10 Excellent

GILLES

Stayed 3 nights in Jan 2023
Response from Courtyard by Marriott Banjaluka on 30 Mar 2023
Dear,Thank you for your positive feedback that you shared with us during your stay.We will share your experience with our hotel staff as a motivation to be as best as possible.Also we hope that you will be our guest again.Danijel VukelicFront Desk Manager

10/10 Excellent

sidney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff. Amenities are as expected from a
Stayed 1 night in Dec 2022
Response from Courtyard by Marriott Banjaluka on 30 Mar 2023
Dear,Thank you for your positive feedback that you shared with us during your stay.We will share your experience with our hotel staff as a motivation to be as best as possible.Also we hope that you will be our guest again.Danijel VukelicFront Desk Manager

10/10 Excellent

Gabor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Nikolina on 29 Dec 2022
Thank you for your review.We are trying our best to provide you best and most memorable staying at our hotel. We hope that we will host you soon. Kind Regards

10/10 Excellent

MOONSU

Stayed 1 night in Oct 2022
Response from Nikolina on 29 Dec 2022
Thank you for your review.We are trying our best to provide you best and most memorable staying at our hotel. We hope that we will host you soon. Kind Regards

10/10 Excellent

Jelber

Stayed 1 night in Sep 2022
Response from Nikolina on 29 Dec 2022
Thank you for your review.We are trying our best to provide you best and most memorable staying at our hotel. We hope that we will host you soon. Kind Regards

10/10 Excellent

Damjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I tell you I'm definitely coming back here next time I'm in Banja Luka, you know how nice this place is :)
Stayed 2 nights in Sep 2022
Response from Nikolina on 29 Dec 2022
Thank you for your review.We are trying our best to provide you best and most memorable staying at our hotel. We hope that we will host you soon. Kind Regards

10/10 Excellent

Robert

Stayed 3 nights in Aug 2022
Response from Courtyard by Marriott Banja Luka on 6 Sep 2022
Dear, Thank you for staying in our hotel and your good review.Hope to see you soon again.Your Courtyard team Banja Luka.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Perfect stay
All fine. Good restaurant, friendly staff, clean and nice
Stayed 3 nights in Aug 2022
Response from Boban Ožegovič on 17 Aug 2022
Dear, Thank you for your review. We are trying our best to give you most memorable staying at our hotel. We are hoping that we will see you again. Kind Regards

8/10 Good

Vladimir

Stayed 3 nights in Aug 2022
Response from Boban on 15 Aug 2022
Dear Vladimir, Thank you for your review. We are trying our best to give you best and most memorable staying at our hotel. We hope that we will see you soon. Kind Regards

8/10 Good

Dane

Stayed 3 nights in Aug 2022
Response from Boban on 14 Aug 2022
Dear Dane, Thank you for your review. We are trying our best to give you best and most memorable staying at our hotel. We are hoping that we will host you again. Kind Regards

8/10 Good

Ronald, Thornlands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel and close to the city centre
Stayed 1 night in Aug 2022
Response from Boban on 11 Aug 2022
Dear Ronald, Thank you for your review. We are trying our best to provide you best and memorable staying at our hotel. We are hoping that we will see you again. Kind Regards

10/10 Excellent

George

Stayed 4 nights in Jul 2022
Response from Boban on 13 Aug 2022
Dear George, Thank you for review.We are trying our best to give you the best and most memorable styaing at our hotel. We hope that we will see you soon. Kind Regards

10/10 Excellent

Hans Christian

Stayed 1 night in Jul 2022

10/10 Excellent

Arthur riise

Stayed 2 nights in Jul 2022
Response from Courtyard by Marriott Banja Luka on 25 Jul 2022
Dear, Thank you for good impressions. Hope to see you soon again. Kind regrets, Your Courtyard team.

10/10 Excellent

Dejan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing find in Banja Luka
New hotel, clean and with the world class service and friendly staff. Some things are different though - there is no room service, and unfortunately they don’t take deposit from your card at the time of check in, so you have to pay separately every time you take some drinks from the bar. Great buffet breakfast, and great outside patio. Overall, great stay, and I will always come back!
Stayed 3 nights in Jun 2022
Response from Marina on 21 Jun 2022
Thank you for taking the time to write about your experience at our hotel. Unfortunately, according to the Marriott business hotel standard, we do not have room service. Sorry if you had any inconvenience during your stay. We hope you will be a guest of our hotel soon. Kind regards

10/10 Excellent

MLADEN

Stayed 2 nights in May 2022

10/10 Excellent

Mateja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very new hotel, super clean, great experience
Stayed 1 night in May 2022
Response from Courtyard by Marriott Banja Luka on 29 Jun 2022
Dear Mateja, Thank you for the nice comments. We hope to host you soon. Have a nice day

2/10 Terrible

ian m

Stayed 2 nights in May 2022

10/10 Excellent

Irene C.

Stayed 1 night in May 2022
Response from Courtyard by Marriott Banja Luka on 16 May 2022
Dear, Thank you for choosing Courtyard by Marriott Banja Luka and we hope that you will be our guest again. Danijel Vukelic Front Desk Supervisor

10/10 Excellent

Ioan

Stayed 2 nights in Apr 2022
Response from Courtyard by Marriott Banja Luka on 29 Apr 2022
Dear, We are glad that you have enjoyed your stay with us and we hope that we will see you again as our guest. Best regards, Danijel Vukelić Front Desk Supervisor

10/10 Excellent

Sascha

Stayed 2 nights in Apr 2022
Response from Courtyard by Marriott Banja Luka on 29 Apr 2022
Dear, We are glad that you have enjoyed your stay with us and we hope that we will see you again as our guest. Best regards, Danijel Vukelić Front Desk Supervisor

10/10 Excellent

Jovan

Stayed 2 nights in Apr 2022
Response from Courtyard by Marriott Banja Luka on 29 Apr 2022
Dear, We are glad that you have enjoyed your stay with us and we hope that we will see you again as our guest. Best regards, Danijel Vukelić Front Desk Supervisor

10/10 Excellent

Pathrick

Stayed 2 nights in Apr 2022
Response from Courtyard by Marriott Banja Luka on 16 May 2022
Dear, Thank you for choosing Courtyard by Marriott Banja Luka and we hope that you will be our guest again. Danijel Vukelic Front Desk Supervisor

10/10 Excellent

Morten

Stayed 5 nights in Feb 2022

8/10 Good

Borzou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a fine hotel in one of the best locations
This was a fine hotel in one of the best locations in the city. It had a very nice little gym as well
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good business hotel
This is a very good hotel a very good price. Super clean and great, friendly service. Even a pretty nice little gym
Stayed 1 night in Jan 2022

10/10 Excellent

Slada, Stoney Creek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

tatjana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2021

8/10 Good

Jameel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist Dragana was extremely helpful and pleasant all the time. I liked the cleanliness and the excellent quality of the bedding and pillows .
Stayed 2 nights in Dec 2021

8/10 Good

Fabio

Stayed 3 nights in Dec 2021

10/10 Excellent

Eulhwan

Stayed 2 nights in Nov 2021

4/10 Poor

Matija

Stayed 1 night in Nov 2021

8/10 Good

Hüda

Stayed 2 nights in Nov 2021

8/10 Good

Lorand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Michael

Stayed 3 nights in Oct 2021