One of my worst stays ever, especially taking into account I travel to Thailand every week staying in different hotels. First day there, I arrived at around 11pm and was shocked to see the office (Check in counter) was already closed.
Was told by the security guard to leave 500baht with him just so I can get my room keycard. Was further shocked when I was told that no receipt whatsoever would be given, hence had no choice as was already tired from the flight.
On the day of check out, I already informed them that I had to check out latest by 9am and was told by the counter girl that it is not an issue. But on the day of check out, at 9am sharp the office wasn't opened and when my partner called the number given, she said she will be 15mins late.