Ban Pong Khlum Packages (Flight + Hotel)

Beautifully decorated ‘Old School’ hotel with premium amenities and well maintsined. Excellent breakfast, lovely pool, views and staff, all for a reasinsbke price.

Staff was super friendly, and the breakfast buffet was awesome.

The hotel was very well maintained and clean. All staff were extremely professional and friendly. Breakfast gave a wide variety of options. Our only disappointment was room service on our first day. Waited an hour for it to arrive, called them..apparently they forgot our order. When it did arrive 30mins later, the meal was no longer hot.

Property was beautiful, staff attentive. Only complaint was prior to arriving ordering a pick up from the hotel was impossible as their payment system was not working and there was no flexibility from the hotels end. They would not pick us up at airport and allow us to pay at hotel, even though it was their system not allowing the payment to go through. Tried 5 times with communication to hotel, they just kept telling us to try again which is not the answer. We took a taxi.

I really enjoyed my stay at Lebua and the staff were simply wonderful and very helpful. However, I was here on business and although they have what looks to be a decent business center, it was not open and I don't believe they plan on opening it anytime soon, if ever. I had a number of things I needed to print out for business purposes and it was not convenient to have to email my documents to the staff to print them for me. The lobby of the building stinks of sewage and is a big downside that, in my opinion, prevents this hotel from being a top level place. The Sky Bar is incredibly expensive and not good for meeting colleagues for drinks unless you are willing to spend several hundred dollars. Breakfast was quite good.