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"The balcony views were amazing. Restaurant and bar on site was pretty good and convenient. Staff was helpful. The rooms were nicely decorated and modern. Location was perfect, right in the middle of town which made everything walkable."

"Beautiful property. Kind, helpful staff."

"Excellent breakfast, friendly staff and modern vibes. Location is convenient for public transportation but just at the edge of old city walls, so a 20 minute walk to centro. Good local restaurants very close nearby. No room service and need to go into hall for hot coffee/tea. "

"This Hotel was perfect, staff was excellent, room was clean, bed was comfy, parking was great, breakfast was awesome. 100% loved this hotel"

"Camera pulita, personale gentile e molto cordiale, colazione con prodotti freschi e vari, comodo per raggiungere a piedi il centro di Firenze, Palazzo Pitti a 5 minuti, apprezzatissimo il parcheggio interno gratuito"

"This property was so far away from everything. Luckily, it was right next to the bus stop. It didn’t seem like the nicest area. When we arrived the room was set to 30° and were told the air conditioning is not yet turned on for the season so we switched rooms. We were not informed the pool is only open in the summer and the kids were looking forward to the pool so that was a let down. (It was 23° and we had walked 10 miles that day so it would have been a nice way to end the day!) Flooring was...

"The building doesn’t look like it has had any money spent on it since the 1980’s.Very shabby hotel, shame on the owners, it could be fab. Had holes in sheets and towels. No duvet it’s a 1950’s style blanket between sheets. Not hygienic these days. Dirt and dust everywhere. Cushions with stains on. One pillow each. Dining chairs in the breakfast room all broken. Car park which we managed to get a space, parks 10 cars. Neighbourhood very good and it’s a walk down the hill to the bus stop which you...

"Hotel is modern and rooms were well decorated and maintained. Staff was exceptional from the front desk, food services to the daily housekeeping team. Breakfast was lovely. Nearby buses and train but not close enough to hear traffic. Would definitely stay here again. "

"Decent basic accommodation Thin bed Nothing special to report, similar to a dorm room. I think it used to be a convent until they didn’t need as many rooms Run by nuns Like everywhere in Italy no screens on windows and there was always one mosquito in the room regardless of how many I killed. Basic breakfast croissant, coffee, cereal"

"We thoroughly enjoyed our stay at the Hotel Sovestro. The location was perfect for exploring San Gimignano and we took advantage of the ability to walk into the city every day. We also enjoyed the wonderful restaurant, pool area and all of the staff were friendly and helpful. Would stay here again and highly recommend coming. "

"Das Hotel war bezaubernd, das Zimmer war sehr gemütlich und stilvoll eingerichtet. Wir hatten ein Familienzimmer im 3. Stock hofseitig, weshalb es in der Nacht angenehm ruhig war. Die Matratze war fester und damit sehr bequem, die Kopfpölster perfekt. Das Frühstücksbuffet war liebevoll zubereitet und täglich frisch und abwechslungsreich. Das Personal war durchwegs sehr freundlich und hilfsbereit."

"Red ants on balcony. Rooms smelled like poop. Terrible. Expensive. Never go back"

"Great bed! "

"Quiet and safe off very busy street."

"Absolutely loved our stay here. Very safe walk to downtown Florence, approx 25 min walk along the river. They also offer free shuttle service which is nice. Great spa with included access to indoor heated pool, sauna, and steam room. Highly recommend."

"Construction made the hotel messy and noisy. Breakfast in a temporary room with broken coffee machine. Disappointing. Will not return."

"Perfect location for exploring Florence. 1mile from the train station (20 min walk). Overlooking the river. Clean. Staff friendly. Good selection of food at breakfast. A lovely terrace to sit on and watch the world go by. Free tea/coffee/water provided throughout the day. Would definitely recommend others to stay at the Hotel Silla! "

"The room was impeccably clean, to quote my wife, who owns her own cleaning company and is incredibly fussy. So very high praise indeed. The hotel is very well located within 10 to 20 minutes walk of most major sites in Florence. The staff was very friendly and helpful. The breakfast was good supplying everything except eggs and reasonably priced at €8.00. We have vowed to return to Florence one day and that includes this delightful hotel. "

"The staff was very accommodating and friendly. The room was clean and comfortable. We definitely would stay there again. "