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"Impressive hotel, loved the mini bar, room very clean. The device provided in the room for exploring the city looked amazing - unfortunately ours wouldn’t charge so don’t know how good this was. We did let reception know and they said the next day we would have a new one but it did t happen. Did not detract from our stay. Beautiful views from restaurant. Good location. Taxis from the airport are expensive!! "

"Well this place is a gem! Gorgeous interior, 5 star service and an amazing concierge Frederico to help make the visit perfect. The staff seems like they love their jobs. Lovely at every point. "

"Hem temizlik, hem personel davranışı, hem kahvaltı hem de otelin yeri oldukça güzel ve kaliteliydi. Florensada kalmak adına en güzel yer olabilir. "

"모든것이 완벽했습니다. 비행기 도착시간 때문에 아침 일찍 도착했는데, 조식 서비스도 제공해주셨습니다. 방도 제가 원한 모든 것을 갖췄고, 직원들 한분한분 정말 다 친절하셨어요. 출장을 많이 다녀서 여러 호텔에서 묵어봤는데, 서비스 측면에서 최고중의 하나인 호텔입니다! 호텔 자체도 너무 특별했구요. "

"Shuttle service convenient. Lovely staff. "

"Underbart!"

"great staff. mostly good english. great location. sad it was winter and didn't eat on terrance."

"Love the ambiance of the hotel and the location!!! It’s smack in the middle of everything."

"Very nice hotel, friendly staff and in a great location"

"Room: We stayed in the family room. It’s small, but the decor is beautiful. You can hear street noise and drunk people at night. Didn’t bother me at all. Location: Great location. Easy to walk around. "

"The staff were friendly and very helpful, the room was clean and modern and the bed was very comfortable. "

"Good location hotel.About 5 minutes walk from Palazzo Vecchio.Quiet place.Hotel itself is nice decoration with stair to come to check-in.Be careful if you have heavy luggage.I like mobile charger they provided which is prepared for all type of connector.Only one bad thing for this hotel is shower room,it's too small in the middle of bathroom."

"The hotel and services exceeded my expectations."

"Everything is also well done with this hotel group - clean, nice amenities, friendly staff. Perfect location to all of the sights. "