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Aparthotel

Viaduct's Big Balcony Breathtaking Views

2.5 star property

Photo gallery for Viaduct's Big Balcony Breathtaking Views

Exterior - Viaduct's Big Balcony Breathtaking Views (Auckland)
Luxury Apartment, Balcony, Marina View | Living area | Smart TV, Netflix, streaming services - Viaduct's Big Balcony Breathtaking Views (Auckland)
Luxury Apartment, Balcony, Marina View | 2 bedrooms, in-room safe, blackout curtains, soundproofing - Viaduct's Big Balcony Breathtaking Views (Auckland)
Front of property - Viaduct's Big Balcony Breathtaking Views (Auckland)
Exterior - Viaduct's Big Balcony Breathtaking Views (Auckland)
Near Princes Wharf and Queens Wharf, Viaduct's Big Balcony Breathtaking Views offers a perfect blend of relaxation and convenience. Enjoy the indoor pool with a lifeguard on site, unwind in the sauna or spa tub, explore the outdoor entertainment area, take advantage of express check-in and luggage storage, connect to free in-room WiFi at your leisure.

Apart-hotel

2 bedroomsSleeps 4

Popular amenities

  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
  • 24/7 front desk
  • Business services

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About this property

Viaduct's Big Balcony Breathtaking Views

  • Aparthotel near Auckland Ferry Terminal
  • Close to Sky Tower and SkyCity Casino, Viaduct's Big Balcony Breathtaking Views provides an outdoor entertainment area, a business centre and more. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • Access to a nearby indoor pool, express check-out and express check-in
    • Local meal delivery service, a banquet hall and luggage storage
  • Room features
  • All guest rooms at Viaduct's Big Balcony Breathtaking Views offer amenities, such as free WiFi and safes, in addition to sound-insulated walls and espresso makers.
  • More conveniences in all rooms include:
    • Washers/dryers, irons/ironing boards and Fabric detergent
    • 55-inch Smart TVs with Netflix and streaming services
    • Highchairs, electric kettles and housekeeping

Property amenities

Pool/Spa

  • Access to nearby indoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Limited number of on-site self parking spaces

Family friendly

  • Highchair

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

Bedrooms

  • 2 bedrooms

Entertainment

  • 55-inch Smart TV
  • Netflix
  • Streaming services

Outdoor areas

  • Outdoor entertainment area

Laundry

  • Laundromat nearby
  • Laundry detergent
  • Washer/dryer

Work spaces

  • Business centre
  • Conference centre
  • Meeting rooms

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Guidebooks
  • Housekeeping on request
  • Iron/ironing board
  • Luggage storage
  • Meal delivery service
  • Safe

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near the boardwalk/promenade

Things to do

  • Fishing nearby
  • Hiking/biking trails nearby
  • Indoor pool (guest access) nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • Banquet hall
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)

Similar properties

Exterior
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  • Free Wi-Fi
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Express check-in available

Check-out

Check-out before 10:00 AM

Express check-out available

Special check-in instructions

The property charges 3.5 per cent for credit card payments

Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 12 July 2025 to 6 July 2026 (dates subject to change).

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Events

No events allowed

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 500.00 per accommodation, per stay
  • Cleaning fee: NZD 150 per accommodation, per stay.

We have included all charges provided to us by the property.

Optional extras

  • High chair fee: NZD 50 per stay
  • Credit card charges are subject to a surcharge of 3.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and high chair
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

About the area

Located in Auckland Central Business District, a neighbourhood in Auckland, this aparthotel is in the entertainment district and near a boardwalk. Sky Tower and Karangahape Road are local landmarks, and some of the area's activities can be experienced at Auckland Ferry Terminal and Queens Wharf. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.
Map
89 Customs St W, Auckland, Auckland, 1010

What's nearby

  • Auckland CBD with Viaduct Basin in the foreground.
    Princes Wharf
    2 min walk - 0.2 km
  • Queens Wharf
    Queens Wharf
    5 min walk - 0.5 km
  • Sky Tower
    Sky Tower
    8 min walk - 0.7 km
  • SkyCity Casino
    SkyCity Casino
    8 min walk - 0.7 km
  • Queen Street Shopping District
    5 min walk - 0.5 km

Getting around

  • Auckland Britomart Station
    7 min walk
  • Halsey Street Tram Stop
    8 min walk
  • Auckland (AKL-Auckland Intl.)
    31 min drive

Restaurants

  • Fox's Ale House
    1 min walk
  • Dr Rudi's Rooftop Brewing
    1 min walk
  • Saint Alice
    1 min walk
  • Andrew Andrew
    2 min walk
  • Danny Doolan's
    1 min walk

Frequently asked questions

Is Viaduct's Big Balcony Breathtaking Views pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viaduct's Big Balcony Breathtaking Views?

Self-parking is free at this property.

What time is check-in at Viaduct's Big Balcony Breathtaking Views?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Viaduct's Big Balcony Breathtaking Views?

Checkout is at 10:00 AM.

Where is Viaduct's Big Balcony Breathtaking Views located?

Located in Auckland Central Business District, this aparthotel is within a 10-minute walk of New Zealand Maritime Museum and Auckland Ferry Terminal. Sky Tower and SkyCity Casino are also within 15 minutes. Halsey Street Tram Stop is 8 minutes by foot and Gaunt Street Tram Stop is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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