4/10 แย่
Marijana
25 ต.ค. 2019
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Basement apartment smelling mold
It was very disappointing to find out that it is a basement apartment. The key should be picked up at another point - very inconvenient because of the luggage and a taxi. The place was smelling mold and it was untidety, even after my complaning. But, the worst was the fact that they asked me to pay an extra cleaning fee - 20 euros per a day. When I protested about that, becouse on your site was written that I have payed everything, the receptionist told that she is not going to give me the key if I behieve like that. It was a shock to me. The young lady supose to be kind and polite to a customer, not rude. Two of four days the TV was out of order and the Handy didn't work at all. The third day, the cleaning lady didn't change the towels and even didn't empty the been basket at toilet, knowing that I am going to leave next day.
Marijana
เข้าพัก 4 คืน, ตุลาคม 2019