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Cascades Mountain Resort, an Ascend Collection Hotel

3.5 star property
Families find their happy place at this hotel near Blue Ridge Mall, with an indoor pool, waterslide, daily dinner, and cozy spaces for lasting memories.

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The Ascend Hotel Collection welcomes families with an indoor pool and waterslide. Enjoy coffee at the café or relax by the fireplace. Free WiFi keeps everyone connected. The on-site restaurant serves dinner daily, offering convenience and fun for all ages.

Reviews

6.4 out of 10

Popular amenities

  • Hot tub
  • Parking included
  • Restaurant
  • Air-conditioning
  • Business services
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The price is ฿3,444
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Policies

Check-in

Check-in start time: 4 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Fitness facility
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have any lifts

Frequently asked questions

Does Cascades Mountain Resort, an Ascend Collection Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Cascades Mountain Resort, an Ascend Collection Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Cascades Mountain Resort, an Ascend Collection Hotel?

Self-parking is free at this property.

What time is check-in at Cascades Mountain Resort, an Ascend Collection Hotel?

Check-in start time: 4 PM; check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Cascades Mountain Resort, an Ascend Collection Hotel?

Checkout is at 11 AM.

Where is Cascades Mountain Resort, an Ascend Collection Hotel located?

This family-friendly Hendersonville hotel is located near the airport, within 3 mi (5 km) of Blue Ridge Mall and Saint Paul Mountain Vineyards. Elijah Mountain Gem Mine and Jump Off Rock are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.4

6.6

Cleanliness

8.6

Location

7.2

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 246 out of 1000 reviews
Rating 8 - Good. 210 out of 1000 reviews
Rating 6 - Okay. 194 out of 1000 reviews
Rating 4 - Poor. 169 out of 1000 reviews
Rating 2 - Terrible. 181 out of 1000 reviews

Reviews

Verified

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Wished the gym, bar, and hot tub was in working order. Very friendly staff.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good liked the pool area and patio area
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Darla

Liked: Staff & service
Disliked: Amenities
Enjoyed the stay. Property is just older & could use some updating. We stayed here for the pool & slide. The kids loved it.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool and the slide
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Melody

Disliked: Amenities
Kids luv the pool
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip took the kids to go tubbing location is perfect plenty of places to eat. Bar and dining was fantastic every member of the staff was great. Rich the restaurant manager was top notch along with front desk. Pool and play area was perfect for kids after tubbing. Already planning next trip.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
The indoor pool and slide!
Stayed 1 night in Mar 2024
Verified

6/10 Okay

David

Disliked: Cleanliness, amenities
Has an amazing pool in the middle. Resort has much potential but needs updating and gym, hot tubs need fixed.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Joe

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Pool and slide were awesome.. room was clean, but bar/restaurant was closed, no WiFi, gift shop was also closed
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect property for our getaway. The house felt just as if we were at HOME ❤️🏡The park right out the back door was such a nice surprise. We even bought tennis rackets from the local super awesome flea market and had a blast playing tennis together there. 😎 Appreciated all the little touches that made our stay so comfortable
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Fred

Disliked: Amenities, property conditions & facilities
If your looking for economical accommodations, this is for you. If you sre looking for a good indoor pool, this is for you. Otherwise, you'll ptobsbly be disappointed.
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Kathryn

Disliked: Property conditions & facilities
They're trying hard to keep an old unique facility running. Pool gets five stars and the 110' water slide gets 6*.
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Claudia

Liked: Cleanliness
Reminiscent of 50s style hotels. Great indoor pool. Clean room. Needs lots of TLC. There was no hot water. Restaurant was closed.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Stirling

Liked: Staff & service

Fun but dated

Great pool and water slide for the kids but hotel is dated and needs some TLC. The staff was wonderful and made us feel welcome. Our son left his “snuggy” when we checked out, the staff called to let us know that it was found during cleaning and that they would get it back to us.
Stayed 1 night in Apr 2024
Verified

8/10 Good

miriam

Liked: Cleanliness
When people were at the desk they were helpful and friendly. They just were away from the desk a lot. I swam in the pool at night and it was very poorly lighted.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Michael

Okay

The best part about the stay was the pool with slide. The room was good but the bathroom was very small, fan didnt work so the humidity built up quickly and made a mess. It was very small, and paint coming off the walls in the bathroom. Probably from the moisture .
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Josh

Disliked: Cleanliness
The pool was awesome. Front desk was nice and helpful. Walking to our room the smell in the hallway was atrocious. It made me weary of where I was staying. The room was huge but had a smell as well. We will come for birthday parties at the pool but staying there prob won’t happen.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Amanda

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We loved the property, and how everything was setup. But this place needs some tlc. Bathrooms needed paint floor was uneven so the door wouldnt open all the way. Aged furniture. Outstanding service though.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

The

Disliked: Cleanliness, property conditions & facilities
The staff was friendly but we had an issue with getting our room that we had booked online. They said it was because we had booked thru a third party that they could not meet our needs. Also our room had trash in it, the floor had not been vacuumed, a full beer can was left and it looked like the bare minimum was done. The kids like the pool. Our room stayed nice and cool and we did sleep well.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness
Took hours to get fresh towels. Never had towels available at the pool.
Stayed 3 nights in Jul 2024
Verified

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The first thing you notice when you walk in is torn up furniture. The vending machines were all out of items. The room had paint bubbling off the wall and the bathroom ceiling had mold. Staff was nice. Wouldn't stay again.
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Clinton

Disliked: Staff & service, property conditions & facilities
This place is an economy lodging experience. The swimming pool was nice but the rooms and interior areas of the building are aging and need repair. Staffing is very limited. We had to go find towels and toilet paper in storage closets. There also looked like mold in the bathroom due to no working fan.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel!

Checked in around 1am and had 3 sleepy kids in the truck with my husband. The guy at the front desk was very nice and stated they were having problems with the keys for the doors and walked with me to the back door and my room to make sure I could get in. He even brought us a cart and helped us get into the room. The pool was what we booked the hotel for and did not disappoint. My kids LOVED the slide. Even us adults had fun. I have no complaints
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted very friendly by the front desk manager. Hotel smelled very clean & is very charming inside. She was up front with us about wifi issues, hot tubs were not on & they do not serve breakfast any longer. Made sure we were okay with it before proceeding & processing our payment. Very nice pool & with a great big spiral slide. Pleasantly surprised that the room had Directv with tons of channels. I would absolutely recommend to anyone coming through with a young family. King bed with a pull out sofa was perfect for 2 adults & 2 teenagers.
Stayed 1 night in Mar 2024