Search Hotels Near James Monroe's Highland, Charlottesville

"Breakfast is not included at this property, but otherwise everything was perfect. The beds were really comfortable and the location was convenient both to Monticello and to local restaurants and stores."

"Toast was very slightly toasted. Unfortunately, our breakfast was interrupted with a fire alarm. We were only about 70% complete when everyone was scurried out of the dining room. The meal should have been comped, however the server later tracked us down in the lobby for payment. The dining room Manager did a spectacular job in setting up an Anniversary display for us at 3 p.m. Overall, we had a great two-day stay. Thanks again! The Mosers "

"Staff doing our check in wasn’t happy to be there and put us in the wrong room. Found out later that staff had entered our room thinking it was empty. Other than that the room was great, comfortable beds and clean. "

"Thisbwas the nicest Holiday Inn ive ever seen. As all the other reviews mention, the breakfast was amazing, the oroperty was really nice, beds were comfy. "

"Especially nice breakfast choices"

"Great but the staff could use some greeting training at the front desk "

"Very dated and needs property improvements "

"I prepaid for a room. Room wasn’t ready at check-in. We were told the lot was full and we had to figure something else out. Have a parking spot during a busy concert weekend is one of the reasons we picked to stay there. After the concert, waited 1.5 hours to get out of the garage we finally found a spot in. Went back to the hotel and was told they don’t have a room for us (supposedly because of a pipe issue, but more likely they overbooked). They offered us a room at another hotel that was 35 minutes away. At that point, we decided to just drive home (2.5 hours away). If this is the kind of customer service $415 a night buys, I think I’ll pass. I won’t be staying at a Graduate again. "

"It was very comfortable and pleasant. Our fur baby was with us and he seemed to have a comfortable and restful stay, as well. In the morning, we enjoyed walking around the area near the hotel. Breakfast area was clean, and the food was well-prepared. "