โรงแรมใกล้หาด Arthur Bay,

"I was upgraded to a harbour view room in building one from a car park view - so that was very grateful. But I more looked at an overgrown tree that obscured any Harbour view. The first door in building one to my door was humid and wet. Rusty stain running down the door on the inside. Room was two twin beds pushed together, but side tables not rearranged space wise so obvious they had just pushed the beds together. Booked on Expedia so no daily servicing of the room. On first morning alarm...

"Everything was great! "

"We had a nice day until we reach this place and wanted to check in. The receptionist/ the person handles the check in was very rude, very unprofessional and very unwelcoming - not hospitable knowing they are in hospitality industry. Dealing with a loss with a family doesn't give you the right to treat your guests bad."

"Good location, clean facilities, nice separate areas, tropical gardens."

"Great location but this hotel feels quite dated and needs some maintenance. There is a mouldy smell in the always and the bathroom ceiling looks like it has mould. The room we stayed in needs a new fridge, there were no door racks so we couldn't use it. The apartment next to ours was having work done and it was super noisy, not the relaxing stay we were looking for. There are not enough car parks for the hotel and we had to park on the street."

"Clean and well appointed apartment "

"Fantastic motel, easy parking, quick check in and short walk to great fish and chip shop. Even though they were super busy the rooms are super quiet and spacious with no outside noise heard. Well set out with air fryer, fry pan and microwave so you reheat and eat in your room. "

"The hotel was clean and well-designed and stylish. Staff were friendly and helpful. Check-in & out process was quick and easy. The room was spacious and well-maintained. The bed & pillow was very comfortable. The swimming pool was really good especially the parasols and the swimming bed colour were super nice (instagrammable colours around the hotel). "

"Room tidy, but very small. Good location, close to lots of restaurants and pubs. Good parking if you have a car. Staff were amazing. Especially the manager. Our bathroom probably needed a deep clean. We had shower moths buzzing around which was a bit yucky. Also a few marks in the grout maybe. I’ve attached pictures. Housekeeping comes quite late, our room wasn’t done at 3:30pm. They did knock on our door to see if we needed anything though. "

"Yes,everything was good,especially the new renovation they did.it was simple but efficient,been there before and this time im back again.place looks amazing!"

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"The buffet breakfast was great, plentiful and lots of variety. Room was well appointed. Friendly staff."

"Would never stay here or recommend it. If we didn’t check in so late and were staying more than one night we would have found somewhere else to stay. We stayed in the larger room with multiple bedrooms and three bathrooms. One of the bathrooms was closed off because it was not working. The rooms were old and not cleaned well. Air conditioners were not working. Beds and pillows hard as rocks. I’m very surprised this motel was rated so high by others. "

"Great stay "

"Be wary when handing over a cash security deposit. I checked out early before reception was open. Called them about the security deposit and they said they'd return the security deposit onto my card or bank transfer it. I flew out of Townsville thinking my security deposit would be refunded that day. I called them up after flying home to confirm the return of my security deposit. A different girl answered the phone & said they can't return cash. They would hold my money in a client account at...

"We were informed in advance that there would be a large function near our room on the first night of our stay which would be noisy. I asked for a room to be allocated to us that would minimise the noise and was told that this was not possible. The music went to 11pm and our room shook with the noise. there were other rooms we could have been given. I complained and got a $50 voucher Poor management"

" Very good room and friendly staff."