โรงแรมและที่พักในอาร์คส

"Excelentemente limpio. El personal maravilloso. Muy atentos todos. Personas maravillosas. Buena ubicación."

"You are asking about the staff? There was nobody there when we arrived. I could not find my reservation number because of poor phone connection! It took us 15 minutes to check in and other guests were struggling too! Not a good system and Expedia should let us know that there nobody at the Hotel when you arrive, that we needed our reservation number, not just our names and to be ready for a machine."

"L'hôtel est situé à environ 10 mn de la Cité de Carcassonne et on l'aperçoit des fenêtres de l'hôtel. Nous avons très bien dormi car c'est calme. Les propriétaires de l'hôtel sont très agréables les chambres sont propres et spacieuses. La piscine est très jolie. Je recommande vivement cet endroit."

"Reception staff very helpful and friendly. Nice breakfast. Location good near castle"

"Personnel très gentil disponible et accueillant Le petit chat gris de même ;)"

"Chambre, personnel et situation."

"Perfect location and so nice staf."

"The hosts are lovely, the parking was great and the space charming. The room was a little cold, the bed a little hard - an extra blanket would have been nice as well as soap for the shower - but I could have asked for these things and I am sure my requests would have been happily tended to. A simple breakfast was provided and I could bring my own food to keep in the fridge and warm up if needed. There is a cozy common room to read or watch tv in. I wouldn't hesitate to stay here again. A great...

"Kleines Hotel, dem die Renovierung gut getan hat. Die Dachterrasse war ca 2x2m groß, reicht aber für ein schönes Foto von der unverbauten Aussicht auf die Cite von Carcassonne. Kleiner, liebevoller Garten mit leckerem Frühstück."

"K"

"Great hotel with lovely staff. Big rooms, great bathroom and fabulous breakfast. 5 star 🌟"

"Staff were fantastic and friendly, always had time to answer questions or give tips about places to visit. Room was to a nice standard however the mattress was extremely worn on one side of the bed. Nice Continental breakfast every morning helped set the day up"

"Ras"

"La atención súper bien, recepcionista súper amable hizo todo el esfuerzo de hablar español. Recomendable 100%"

"Staff very helpful . Always smiling and kind . Bed comfortable and room very quiet"

"It wasn’t a 4 star hotel experience. It can be seen like it from the way is advertised and looks on pic. The room was small, no proper mugs for coffee in the room just paper one ( no milk sachets provided either which with the amount of English tourists visiting ( drinking tea with milk ) is kind a strange). Cleaning issue in the bathroom especially around the edges of the shower. Room was not cleaned one day at all. Second day cleaned only partially ( bed was made but bin not emptied and dirty...

"Super accueil avec de petites attentions très appréciées. Cadre agréable et chaleureux. Petit déjeuner excellent et copieux."

"This hotel is not for luxury travellers, but it's clean, the staff is excellent, and it's close to the airport. The parking lot is secured overnight by a gate (they give guests the code), and although the rooms are small, they have everything you need. I especially appreciated the blackout curtains that work better than any I've ever had before. I would definitely stay here again."