3/5 พอใช้
Mason, United Kingdom
16 ก.ย. 2020
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: พนักงานและบริการ
Only one big issue with this fantastic hotel. Everything was great but the staff in water sport section of this hotel are rude, unprofessional and very aggressive. Me and my wife rent a jet sky for 20 min. They don’t have any timer on the jet sky so you have to come back when you see them waving very small red flag which is very difficult to see from far away. I almost had a fight with them (They would have definitely lost the fight if they had started it) because I was late returning back for just about 10 minutes which wasn’t on purpose. When I said I’m happy to pay for it they start acting calm and chatting friendly. In my opinion they shouldn’t let these aggressive people to work in this 5 star hotel or even close to it. My wife understands Turkish and told me that they are swearing in their language which was very upsetting.Everything else was great and most of the staffs were very friendly( except staffs in water sports)
Having said that I found this hotel very good for family with children. Good facilities, food, et cetera. One more thing that bothered me a lot is that everywhere you go (mostly shops in hotel or in the town) they ask you where you are coming from!!!!. They ask you that and they will treat you based on your nationality!!! That’s True and horrible.
เข้าพัก 7 คืน, กันยายน 2020