SureStay Plus Hotel by Best Western Lehigh Valley

3.0 star property
Travelers can savor local flavors at The Foundry restaurant or sip cocktails at two different bars, all while staying conveniently close to SteelStacks.

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Located in the heart of Lehigh Valley, SureStay Plus Hotel offers a free breakfast buffet, an inviting garden, dry cleaning services, and a 24-hour gym. For dinner, enjoy excellent American cuisine at The Foundry.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 11 September to 23 May:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does SureStay Plus Hotel by Best Western Lehigh Valley have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 9:00 AM to 10:00 PM. The swimming pool is closed seasonally each year from September 11 until May 23.

Is SureStay Plus Hotel by Best Western Lehigh Valley pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Plus Hotel by Best Western Lehigh Valley?

Self-parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Lehigh Valley?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Lehigh Valley?

Checkout is at noon.

Where is SureStay Plus Hotel by Best Western Lehigh Valley located?

Situated near the airport, this hotel is within 6 mi (10 km) of Lehigh University, Wind Creek Bethlehem Casino and SteelStacks. PPL Center and Allentown Fairgrounds are also within 9 mi (15 km).

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Reviews

Reviews

7.2

Good

7.2

Cleanliness

8.2

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 297 out of 1000 reviews
Rating 8 - Good. 290 out of 1000 reviews
Rating 6 - Okay. 170 out of 1000 reviews
Rating 4 - Poor. 128 out of 1000 reviews
Rating 2 - Terrible. 115 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Susan

Liked: Property conditions & facilities
Very clean , safe quiet hotel
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Peter

Liked: Amenities
Convenient location, friendly staff, excellent hot breakfast with multiple choices.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Paul

Liked: Staff & service, amenities
Rooms were ok and stores close by
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Aminah

Liked: Cleanliness, staff & service, amenities
It was clean and staff are always friendly
Stayed 1 night in Nov 2023
Verified

8/10 Good

Nardia

Liked: Cleanliness, staff & service, property conditions & facilities
Place is clean and reasonable priced
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Nikaurys

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was easy and fast. The hotel was quiet which I appreciated.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Kimba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

It was an amazing stay I had. Comfortable bed great hot showers very roomy. I wish they weren't closing their doors I was treated like it was home. I will miss the staff and food.
Stayed 12 nights in Oct 2024
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent
Stayed 5 nights in Dec 2023
Verified

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant one-night stay

Clean room, breakfast was good, minimal noise on our floor.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Kacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Friendly staff, breakfast has a large selection of good foods. Very clean.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful they was right there if you needed anything
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location to stay close to doctors for us
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this hotel & I love everything the staff the room it's very relaxing my grandkids enjoyed the swimming I loved this hotel I would recommended it & I will be back when I visit Bethlehem again I give it an A
Stayed 1 night in Sep 2023
Verified

8/10 Good

Jesse

Liked: Cleanliness, staff & service
We needed to extend our stay, and did so with ease. Friendly and helpful staff.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been the best property we have stayed in the PA area. Cris at the restaurant was amazing as well as the rest of the staff in special a young spanish dark hair girl in the housekeeping crew who went out of her way to help us always. Super great experience at this hotel will come back with the family
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous pool
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you

Very cleanly and quiet. Affordable abd the breakfast was even good!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Jennifer

Liked: Staff & service
Staff were helpful and very friendly. We were only there to sleep and we ate breakfast before leaving the next morning. Although the property is a little outdated, it was an ok place to stay.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Large, beautiful property. Great value. Easy access to historical sites
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Wayne

The Receptionist Are very friendly and helpful.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Tranell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the world pool not working, everything was okay. Staff was very hospitable.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, large pool. Room had been renovated, but common areas and hallways are very dated.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Day Trip

Everything was good, except the bed was very comfortable.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Lisa

Disliked: Property conditions & facilities
Overall for a 1 night stay it was good the grounds are nice and quiet the building and room is in need of serious upgrades.
Stayed 1 night in May 2024
Verified

6/10 Okay

Pamela

Liked: Staff & service, amenities, property conditions & facilities
This was great to stay for one night, with a pet which are hard t o find. Staff wonderful, breakfast wonderful, room clean just a bit outdated/ but updated as well. We had some issues but told staff so they can improve the next stay.
Stayed 1 night in Jul 2024