โรงแรมและที่พักในเอลีฟ

"Building and room need some renovations special the carpet. However they keep thing neat and clean."

"ブラインドが壊れていました。"

"Everything is good"

"Me & my family stayed here to visit the water park and we had the most horrible experience. We arrived late for check in & was tired so we decided to pickup food & snacks for the kids from the hotel lobby. We placed the items in the refrigerator & woke up the next morning to find food it spoiled and ice cream all melted because the refrigerator wasn’t working. The room was extremely hot , we kept waking up sweating throughout the night.We contacted receptionist told her the situation & she said...

"Staff were very nice! When we travel to Katy I always choose the Hyatt and we always have a great stay!!"

"Parfait !"

"立地　プール　ジム　レストラン　すべて良かった。 ただフロントの交通ガイダンスは怪しい。 自分で裏付け取ることが賢明です。"

"Great breakfast"

"The rooms were not clean. I went to three different rooms on two different floors. One of the rooms has a bug on the shower and the floor was dirty. The other two rooms smelled of smoke and the floor was dirty. We bought our own small vacuum cleaner from Walmart next door to clean the floor! The staff was exceptional! Brittany was the front desk clerk and she was most helpful, friendly and apologetic for the condition of the rooms. This hotel has so much potential! Just needs to be cleaned...

"Wonderful staff, clean, and comfortable beds. Well done Embassy Katy!!"

"Excelente!"

"The room was clean, staff were polite and location was perfect."

"The room smelled like humid or wet dog"

"The property is nice. A few things are starting to age and need a little maintenance, but still a very nice place. Only disappointment this time we stayed here was that none of the staff seemed like they wanted to be there. No one was particularly rude, but no one had a smile and every interaction was right on the verge of a bit sharp in the way they spoke to us. We also ordered food from the bar for happy hour and it never showed up after about 50 minutes and we were heading to dinner...

"It’s more of a Hampton Inn with the “Westin” logo on it. Arrived and the valet person was deeply sleeping. Perhaps even drunk. Don’t trust the $57 a night parking at all. Noisy, next to traffic and train station. Got a smaller room than what’s in the picture. Fridge door barely opens, blocked by the bed. Motel quality bathroom, the cheapest brand toilet paper. Flush is horrible. Hotel got a gas leak, couldn’t sleep and breath well. Therefore no hot water in the shower. All and all, the wors stay...

"Our stay was amazing and couldn’t be any happier"

"Staff was super friendly and helpful. Room was clean. Easy location right off the interstate."