I don’t have a problem with management its great but the house keepers aren't genuine they lie to cover not doing their job correctly an if you not present when they arrive nothing is done properly its your word against theirs an im a paying customer
I arrived at the property a hour and 30 minutes early they wouldn't let me in my room until 2:00 they're checking was at 3:00 and the one thing that the staff did not tell me and they knew was that they didn't have any hot water the hot water had been off since Friday. When I addressed the staff of the situation she stated the stuff that check you in didn't let you know that the hot water did not work. It had not been working since Friday but that they were working on it. I would not recommend this hotel for anyone. From the pictures on the site it seemed to be a very nice hotel but in staying there it seemed like it was a ran down hotel that they are trying to remodel there is no heat in the hallways. They don't give you enough bath towels if you're traveling with a companion. Being on the Expedia website I feel that this hotel will bring your website down a lot.