Search Hotels Near A National Salute to Bob Hope & the Military, San Diego

"I love it "

"I liked the location of the hotel near all tourist attractions like Balboa Park, San Diego zoo, Little Italy and more. The rooms were cleaned and had a nice view of the marina. The restaurant inside the hotel was very good too. The cons; the hotel was booked due to convention's, checking took long, valet took long to have your car ready, there was lines to get in the elevators and stopped at multiple floors, with kids that was very difficult since they have no patience. "

"We enjoyed our visit "

"Please advertise the daily amenities fee"

"The place is great but obviously a little more worn out than the last time we visited a few years ago. Still a solid choice in a good location, close to waterfront and tram and children's museum. "

"No breakfast was offered"

"The staff are extremely friendly and efficient. The attached bar is comfortable and has decent food. The beds are comfortable. Unfortunately, all of this charm is negated by the Management's complete disregard for hospitality The second night they had a wedding booked in the courtyard. The wedding was so loud that the floor was shaking in my room on the 4tg floor. It was so loud that I couldn't hear what was playing through my noise canceling headphones over the constant bass-thump and the over-modulated squawking of the MC. I've spent my share of time blowing out my eardrums in front of the stacks, so I'm not the type to be overly sensitive to loud music and people having a good time. What ruined this experience was the fact that the hotel management could have easily made advance mentioned this and let everyone know that the wedding was happening, what time it would be done, and that they understood the inconvenience. Instead they didn't even respond the same day to questions about what the hell was going and when it would end. It's such a shame to see a beautiful property like this mishandled in this way. As a hospitality professionalyawld, let me tell you: simply communicating with your guests proacively solves the problem. Offering apologies after the fact doesn't do anything to change the actual guest experience. Handling it the way they did reveals this company's lack of concern for genuine hospitality. Very disappointing."

"The hotel was very nice. The only negative, is that the hotel is starting to show it's age."

"smell"