All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hi Thomas, thank you very much for your incredible review! We are happy to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!
My family and I visited Victoria for a short trip and definitely enjoyed our stay at Accent Inn. We definitely found our place to stay everytime we visit Victoria 💕
Angelique
Stayed 2 nights in Feb 2024
Response from Dan on 12 May 2024
Hello Angelique, we are happy to hear that you enjoyed your stay with us! As always, our doors are open to welcome you and your family whenever you are back in Victoria. We look forward to seeing you soon!
Thank you Diane for giving us a lovely review. Glad to hear the hotel was in a good location for your needs. We appreciate your business and look forward to your future visits.
Thank you for leaving us a wonderful review! We are glad you enjoyed your stay with us and the duckys!!! We look forward to your future stays and your duck collection :)
Excellent service. Easy access to shopping and dining. Close to office. Room was clean and staff were friendly. I would recommend it.
Renee
Stayed 1 night in Apr 2024
Response from Laura on 29 Apr 2024
Thank you for providing feedback on your recent experience at our hotel. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.
Hi Brenda, Thank you for leaving us a review. We are happy you were able to bring your furry friend to stay with you at the hotel. We love to see them too and look forward to your future stays. Thank you :)
Hi Cathy,Thank you for the wonderful review. We are happy to hear that you enjoyed your stay with us! We look forward to seeing you again.
10/10 Excellent
Kristy
Travelled with partner
23 Apr 2024
Good location, willing to give a medical rate. The room was clean, and newly renovated.
Kristy
Stayed 2 nights in Apr 2024
Response from Ariel on 24 Apr 2024
Hi Kristy,Thanks so much for your awesome review and comments! We are glad to hear that you enjoyed our new furniture, we like hearing your feedback on it as we just got it! Hopefully we will see you back here again soon
The location of the hotel was perfect for us as we were visiting family just a few streets from the hotel. We had a great 4 day stay. We had a room with a kitchenette which worked out well. The only minor issue was that the lighting in the kitchenette area was poor….it was a bit dark when trying to prepare meals and clean up. The staff were very friendly and helpful. We would definitely stay there again.
Mike
Stayed 4 nights in Apr 2024
Response from Ariel on 17 Apr 2024
Hi Mike,Thanks so much for your awesome review and comments! We always appreciate your feedback as we want to make your stay the best it can be! We look forward to seeing you back here again soon
Hi Foster,Thanks so much for your awesome review! We are very glad to hear you enjoyed your stay here! Hopefully we will see you back here again soon
10/10 Excellent
linda
11 Mar 2024
linda
Stayed 1 night in Mar 2024
Response from Ari on 1 Apr 2024
Hi Linda,Thanks so much for your awesome review! We are so glad to hear you enjoyed your stay here with us! Hopefully we will see you back here again soon
It was clean and quiet. The girls at the desk were awesome. I had a dog with me and felt comfortable walking around the area with her
Karen
Stayed 2 nights in Mar 2024
10/10 Excellent
Megan
8 Mar 2024
Megan
Stayed 1 night in Jan 2024
Response from Ari on 10 Mar 2024
Hi Megan!Thanks so much for your awesome review! We are very glad to hear you enjoyed your stay here with us! Hopefully we will see you back here again soon
It is right on the highway. So it is noisy. But other then that we had a great stay. Brought our dog. Perfect Inn for dogs. Will definitely stay again!
Basia
Stayed 3 nights in Feb 2024
Response from miss bubbly on 4 Mar 2024
Hey Basia, glad to hear you enjoyed your stay. For future stays please let us know and we can try our best to accommodate you on the back side of the hotel. We look forward to seeing you and your furry friend next time!
8/10 Good
Yvonne
Travelled with family, Business traveller
1 Mar 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Enjoyed receiving rubber ducky. Breakfast not available anymore- that was disappointing.
Yvonne
Stayed 1 night in Feb 2024
Response from miss bubbly on 4 Mar 2024
Hey Yvonne, thank you for the review. We are happy to hear that you like our duckies, there is one in the room for your stay! We hope you make a great collection at home. We won't be continuing breakfast but we do have great breakfast places near us like the Roundhouse Cafe (local owned) and Spoons Dinner!
We’re pleased to know you found our location convenient while you stay with us! Thank you for sharing your feedback for fellow travelers to see! We hope to see you again.
Hello Anthony, Thank you for your awesome feedback. We are glad you were comfy in our beds, and that the staff made you feel even comfier!Hope to see you again soon!
8/10 Good
Philip
22 Feb 2024
Philip
Stayed 1 night in Feb 2024
Response from miss bubbly on 24 Mar 2024
Thank you for a great review. We appreciate your business and we'll see you at your next visit!
Staff was available for late night check-in. Room was tidy and clean. Very happy with our stay!
Ricardo
Stayed 2 nights in Feb 2024
Response from miss bubbly on 19 Feb 2024
Hey Ricardo, Thank you for the awesome review! We are very glad to hear that you enjoyed your stay with us and that the room was nice and tidy :) We look forward to your future stays!
Hello Pierre, Thank you for your awesome review. We really appreciate your feedback about our lighting. Good news, we are updating our rooms in April with additional lighting!Hope to see you again soon!
Excellent stay. Lovely staff who were very generous and friendly with our kids. Our dog was welcomed incredible matter of factly too - really refreshing. We will definitely stay here again!
James
Stayed 1 night in Feb 2024
Response from Laura on 12 Feb 2024
Your glowing review has put a smile on our faces!Thank you for taking the time to leave this amazing feedback. Our staff loves when guests bring their pets along, and we want everyone (including the 4-legged ones) to feel welcome when they stay with us!We look forward to your next visit!
Thank you Benjamin, we're glad to see you enjoyed your stay with us. Come again soon!
10/10 Excellent
Elsa
Travelled with family
7 Feb 2024
Liked: Amenities
Easy access!
Elsa
Stayed 1 night in Feb 2024
Response from Ari on 7 Feb 2024
Hi Elsa!Thanks so much for your awesome review! We are glad to hear you enjoyed your stay here with us! Hopefully we will see you back here again soon
2/10 Terrible
Ann
7 Feb 2024
Liked: Cleanliness, amenities
Disliked: Staff & service
Walls very thin, I could hear the party next store at 12.30 pm. I called front desk to ask them ask the neighbors to be quiet and that worked. The suite faced a busy street and I could hear the traffic all night. There was no instruction on how to use the two remote controls. I asked for a quiet location when I checked in and they said none were available ..4 pm on a Tuesday in February.
There were 6 people floating around the check in desk and none would check me in while I waited for 10 minutes.
Ann
Stayed 1 night in Feb 2024
Response from Ava on 10 Feb 2024
Hi Ann, thank you very much for your constructive feedback. We're very sorry to hear your stay with us did not meet your expectations and we can assure you we are committed to making our location better based on the feedback we receive from conscientious guests like yourself. Firstly, we understand how street traffic can be bothersome, so we've gone ahead and left a backside/quiet request on your file. We'll do our best to accommodate your preferences on future reservations, however, we'd like to mention that we have a limited number of king rooms on our property. Unfortunately, on the evening you checked in, the 3 king rooms on the backside of the hotel were already checked in. We apologize for the inconvenience and will do our absolute best to accommodate you in the future. Secondly, we'd also like to apologize for the delay you experienced at the front desk. At peak check in hours, we do experience an influx of guests. As our front desk can only safely accommodate 2 agents, we can assure you we are working as hard as we can to make your check in as smooth and simple as possible. We understand how wait time can be an inconvenience, and we'd like to make sure your next stay with us is much better. For next time, please get in contact with us the day of your check in, and we will see if we can accommodate an early check in. Additionally, please let us know if you have troubles with the TV remotes. Our front desk staff will be sure to help you. We do hope you choose to stay with us again. We can assure you that your feedback has been heard, and that we are working hard to adjust our operations to better fit your needs. Take care, we hope to see you soon.
Great stagf - very helpful. Excellent location and layout. Very much enjoyed our stay!
Stephen A
Stayed 5 nights in Jan 2024
Response from miss bubbly on 2 Feb 2024
Hey Stephen, thank you for a great review! We are so glad to hear you enjoyed your stay and the layout was nice. We will be upgrading rooms in April so come visit us then or a bit later when we have availability :) Have a great day!
Thank you Nina! We really appreciate your review and thank you for taking the time to write us the review :) Have a wonderful day friend, we look forward to seeing you soon
Had a great stay. The staff at the front desk was friendly - they even recognized me - and made our check in easy. Finding a parking spot wasn't a problem regardless of arriving going onto 11:00 at night. The room was clean, and I was able to sign into a streaming service on the smart TV to watch a movie.
Reginald
Stayed 1 night in Jan 2024
Response from miss bubbly on 30 Jan 2024
Hi Reginald, thank you for the amazing review!! Glad to hear that you enjoyed your stay and that the staff made it more enjoyable :) We look to your future stays, till then stay awesome
Very friendly staff! The room was spacious, bed comfortable and fantastic pillows! We’d definitely stay again
Verified traveller
Stayed 1 night in Jan 2024
Response from miss bubbly on 22 Jan 2024
Thank you for an awesome review! Super glad to hear you enjoyed your stay here and all was well :) We look forward to seeing you again and so do our ducky's
10/10 Excellent
lesley
20 Jan 2024
lesley
Stayed 1 night in Jan 2024
Response from Ava on 10 Feb 2024
Thank you very much Lesley! We're glad you enjoyed your time with us, and we'd love to have you back again. Take care, see you another time!
Great front desk service, clean room, quiet all night - great last minute stay!
Kari-anne
Stayed 1 night in Jan 2024
Response from Guest Services on 20 Jan 2024
Thank you for your awesome review, Kari-anne. We try our best to make sure everyone feels at home here at Accent Inns Victoria. Hope to see you again soon!
Always love staying here! Rooms are clean and staff is very accommodating.
Samantha
Stayed 1 night in Jan 2024
Response from Ariel on 18 Jan 2024
Hi Samantha!Thanks so much for your awesome review! I'm glad to hear you enjoyed your stay here will us! Hopefully we will see you back here again soon