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Reviews of HOTEL TOMOS ASAKUSA

2 out of 5
HOTEL TOMOS ASAKUSA
7-2-4, Tokyo, Tokyo Prefecture

Reviews

10

Exceptional

Rating 10 - Excellent. 40 out of 41 reviews" "
Rating 8 - Good. 1 out of 41 reviews" "
Rating 6 - Okay. 0 out of 41 reviews" "
Rating 4 - Poor. 0 out of 41 reviews" "
Rating 2 - Terrible. 0 out of 41 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vernon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I luv this place, it's new, it's boutique yet has its own flare and character. Moment I walked in the hotel, I was greeted by friendly staff members. This hotel is unique as it feels like a new modern condo as each level seems to have only 2 units and it feels like outdoors. The rooftop view of the Skytree Tower was a total bonus! The room was huge especially for the Japanese standard. There is a separate toilet room, then the shower and a sink, and then a big sofa bed and a queen size bed. The big bay windows with a patio that comes with a coffee table and 2 outdoor chairs. It's just a short walk to the river to enjoy a nice patio at Tully's Coffee. You can enjoy the park with Cherry Blossoms (sakura) and the nice view of the Skytree Tower. It's also super close to the Senjo-ji, the temple and the restaurants and shopping area. This is a great hotel. I hired for a luggage delivery service to drop off my luggage to this hotel ahead of time and when I checked-in, the concierge already informed me that they placed my luggage into my room, that was a nice touch! I will highly recommend anyone to book and stay here. I enjoy it and would definitely come back, the price is reasonable and worth my money.
Stayed 1 night in Apr 2024
Response from HOTEL TOMOS ASAKUSA on 23 Apr 2024
Thank you very much for choosing Hotel Tomos. We deeply appreciate your feedback and are delighted to hear your kind words. It was a great talking with you.We hope you had a wonderful time in Japan.We look forward to welcoming you back to Hotel Tomos Asakusa soon. Warm regards, Hotel Tomos Asakusa.

10/10 Excellent

Nicole Marlane

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was so friendly and helpful! Wonderful stay
Stayed 9 nights in Apr 2024
Response from HOTEL TOMOS ASAKUSA on 11 Apr 2024
Thank you ever so much for choosing Hotel Tomos. We are truly grateful for your invaluable feedback and are absolutely thrilled to receive such kind words from you. Ensuring your utmost satisfaction is our topmost priority, and we are dedicated to continuously enhancing our services to make your future stays with us even more delightful. Our devoted team is wholeheartedly committed to ensuring that your time with us is both unforgettable and supremely comfortable. We sincerely hope that you thoroughly enjoy your time in Japan, and we eagerly await the opportunity to welcome you back to Hotel Tomos Asakusa in the near future. With warmest regards, Hotel Tomos Asakusa.

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding staff and really close to sky tree and train and bus. Really spacious room and the staff were so helpful and made us feel so special. They helped arrange our luggage to be transported to our next hotel. If I come back to Tokyo I would stay here again. Everything was perfect.
Stayed 5 nights in Apr 2024
Response from HOTEL TOMOS ASAKUSA on 6 Apr 2024
Thank you very much for choosing HOTEL TOMOS as your honeymoon.We truly appreciate your valuable feedback, and we are delighted to receive your words of praise. We hope we could make your honeymoon special. We hope you will enjoy rest of your stay in Japan and please feel free to contact us if you need any help during staying in Japan. We look forward to seeing you soon. Warm regards,

10/10 Excellent

Kaanoipua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, spoke good English. Room was amazing. Roof top views awesome. Only con is it’s kind of a far walk from train station.
Stayed 2 nights in Mar 2024
Response from HOTEL TOMOS ASAKUSA on 25 Mar 2024
Thank you for choosing Hotel Tomos. We thank you from the bottom of our hearts for your very valuable feedback. We are delighted to receive your words of praise. All of our staff will continue to make every effort to improve our services to be the hotel of choice for our guests. We look forward to welcoming you again. HOTEL TOMOS ASAKUSA

10/10 Excellent

Viacheslav

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. All needed amenities in the room and the front desk staff and manager were very helpful and friendly! Would definitely recommend and stay again!
Stayed 2 nights in Mar 2024
Response from HOTEL TOMOS ASAKUSA on 20 Mar 2024
Thank you immensely for selecting Hotel Tomos for your stay.Your adorable daughter made us happy.Your feedback is incredibly valuable to us, and we are deeply grateful for it.Every member of our dedicated team is dedicated to enhancing our services continually, striving to exceed your expectations and maintain our position as the preferred destination for our guests.We eagerly anticipate the opportunity to extend our warmest hospitality to you once again in the future.Warm regards,HOTEL TOMOS ASAKUSA

10/10 Excellent

Elodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give 6 stars if I could. This is a hidden gem. Some of the things we love: The rooftop with view on the skytree and lounging chairs to relax; the delicious smell of flowers in the room and lobby; the friendliness of the staff; the free origamis and notebooks at the reception; the calligraphy class (30-45 minutes) on request; the beautiful room (fusion traditional japanese and modern style). It's relatively small so it feels cozy and less crowded than a bigger hotel. 6 stars!!!!
Stayed 1 night in Mar 2024
Response from HOTEL TOMOS ASAKUSA on 18 Mar 2024
Thank you very much for choosing Hotel Tomos. We truly appreciate your valuable feedback, and we are delighted to receive your words of praise. Your satisfaction is our utmost priority, and we are committed to continually improving our services to ensure that your future stays with us are even more enjoyable. Our dedicated staff will spare no effort in making your experience with us memorable and comfortable. We hope you thoroughly enjoy your time in Japan, and we eagerly anticipate the opportunity to welcome you back to Hotel Tomos Asakusa in the near future. Warm regards, Hotel Tomos Asakusa.

10/10 Excellent

Sabina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up!
Cozy place, easy to access, staff was super friendly, great location, free water, coffee & tea :)
Stayed 12 nights in Dec 2023
Response from HOTEL TOMOS ASAKUSA on 15 Jan 2024
Thank you very much for choosing Hotel Tomos. We thank you from the bottom of our hearts for your very valuable feedback. We are very honored to receive your words of praise. All of our staff will continue to make every effort to improve our services to be the hotel of choice for our guests. We look forward to welcoming you again. HOTEL TOMOS ASAKUSA

10/10 Excellent

Theodora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from HOTELTOMOS Kawashima on 23 Dec 2023
Thank you very much for choosing Hotel Tomos. We thank you from the bottom of our hearts for your very valuable feedback. All of our staff will continue to make every effort to improve our services to be the hotel of choice for our guests. We look forward to welcoming you again. HOTEL TOMOS ASAKUSA

10/10 Excellent

Hope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room in a quieter neighborhood a short walk from Asakusa station, Senso-ji, and Tokyo tower. Lovely and very attentive staff!
Stayed 3 nights in Dec 2023
Response from HOTELTOMOS Kawashima on 10 Dec 2023
Thank you very much for choosing Hotel Tomos. We thank you from the bottom of our hearts for your very valuable feedback. We are very honored to receive your words of praise. All of our staff will continue to make every effort to improve our services to be the hotel of choice for our guests. We look forward to welcoming you again. HOTEL TOMOS ASAKUSA

10/10 Excellent

Yoko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしい！
予想を上回るおもてなしに旅の疲れ目癒されほっこりしました。屋上からの夜景もすごく綺麗でした。次回浅草滞在時には是非連泊したいです。スカイツリーツリーや浅草寺にもアクセスが良いです。
Stayed 1 night in Nov 2023
Response from HOTEL TOMOS ASAKUSA on 10 Nov 2023
YOKO様 この度は、ホテルトモスをご利用いただき誠にありがとうございました。大変貴重なご感想を頂戴出来ましたこと、心より感謝申し上げます。 スタッフのサービスにつきましてお褒めのお言葉を頂戴でき大変光栄に存じます。 これからもお客様にお選びいただけるホテルであり続けられるようスタッフ一同、尚一層のサービス向上に努めてまいりますので、引き続きご愛顧のほど何卒宜しくお願い申し上げます。

10/10 Excellent

Elio

Liked: Amenities
All the staff was great! They were all super nice and helpful. Hotel was a great experience would definitely recommend.
Stayed 8 nights in Oct 2023
Response from HOTELTOMOS on 30 Oct 2023
Thank you very much for choosing Hotel Tomos. We thank you from the bottom of our hearts for your very valuable feedback. We are very honored to receive your words of praise and thank you for your long stay at our hotel We will continue to strive to improve our services so that we can continue to be the hotel of choice for you. We look forward to welcoming you again!

10/10 Excellent

Hang Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check in and good service of staff. Will highly recommend to all.
Stayed 4 nights in Oct 2023
Response from HOTELTOMOS Kawashima on 22 Oct 2023
Thank you very much for choosing Hotel Tomos.We thank you from the bottom of our hearts for your very valuable feedback.We are very honored to receive your words of praise.We will continue to strive to improve our services so that we can continue to be the hotel of choice for you.We look forward to welcoming you again!

10/10 Excellent

Thierry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good, the room was spacious and very clean, super comfortable. The employees are speaking english and are very helpful, they are very nice and knowledgeable. Awesome hotel and employees ! Will definitely book it again.
Stayed 2 nights in Oct 2023
Response from HOTELTOMOS Kawashima on 21 Oct 2023
Thank you very much for choosing Hotel Tomos. We thank you from the bottom of our hearts for your very valuable feedback. We are very honored to receive your words of praise and we were glad to talk to you. We will continue to strive to improve our services so that we can continue to be the hotel of choice for you. We look forward to welcoming you again!

10/10 Excellent

Mohammad Navaid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend.
Stayed 3 nights in Oct 2023
Response from HOTELTOMOS on 19 Oct 2023
Thank you very much for choosing Hotel Tomos.Thank you from the bottom of our hearts for your very valuable feedback.We are very honored to receive your words of praise.We look forward to welcoming you again!Best RegardHOTEL TOMOS ASAKUSA

10/10 Excellent

Henna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, staff were AMAZING and love the WhatsApp service. The rooftop is amazing so make use of it. Walkable to metro and Asakusa is amazing. The rooms were soo much bigger than expected and spacious. The bathroom was a really good size and balcony was a cute add on. When I come back I will stay here again. Fully recommend! A direct metro line to Shibuya (about 30 mins) Direct line to Ginza (20 mins) Only 8 mins to Akhibara (Suehirocho station) all on the Ginza line.
Stayed 4 nights in Oct 2023
Response from HOTEL　TOMOS on 12 Oct 2023
Thank you very much for choosing Hotel Tomos. We thank you from the bottom of our hearts for your very valuable feedback. We are very honored to receive your words of praise. We will continue to strive to improve our services so that we can continue to be the hotel of choice for you.We look forward to welcoming you again!

10/10 Excellent

Seunghyun

Stayed 2 nights in Sep 2023
Response from HOTELTOMOS Kawashima on 28 Sep 2023
Thank you very much for choosing Hotel Tomos.We thank you from the bottom of our hearts for your very valuable feedback. All of our staff will continue to make every effort to improve our services so that we can continue to be the hotel of choice for our guests,We will continue to make every effort to improve our services to make our hotel the preferred choice of our guests,We look forward to your continued patronage.

10/10 Excellent

Jordy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. You can ride the higashi-42 bus to arrive there from asakusa eki.
Stayed 4 nights in Jul 2023
Response from HOTELTOMOS　kawashima on 19 Jul 2023
Thank you very much for choosing Hotel Tomos. We appreciate very much your valuable feedback. Thank you for the information about the bus stop.All of us at Hotel Tomos will continue to make every effort to improve our services so that we can continue to be the hotel of choice for our guests.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常推薦
Stayed 3 nights in Feb 2024
Response from HOTEL TOMOS ASAKUSA on 15 Feb 2024
Thank you very much for choosing Hotel Tomos for your honeymoon.We thank you from the bottom of our hearts for your very valuable feedback.We were glad that we could celebrate your honeymoon and we are very honored to receive your words of praise.All of our staff will continue to make every effort to improve our services to be the hotel of choice for our guests.We look forward to welcoming you again.HOTEL TOMOS ASAKUSA

10/10 Excellent

Annabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located conveniently across a 711, a busstop right in front of the door that takes you to Asakusa station and the Sensō-ji temple is a short walk away as well. We booked a regular double room but got an upgrade for the first three nights. The rooms were lovely, spacious for Tokyo standards and offers everything you need. Because we were on our honeymoon, the staff left us a lovely handwritten card and origami roses. We loved the surprise! I particularly enjoyed the showers (there is no bath), good water pressure and I enjoyed the brand of body wash. The best part however was the personnel and service. They are easy to contact 24/7 and are often in the lobby. Always greet you with a smile and kindness! We opted to use luggage transport and they helped us through every step. Also very English friendly! All in all, we were glad to have chosen hotel Tomos. We would definitely consider staying here again if we were to return to Asakusa. Thank you very much!
Response from HOTEL TOMOS ASAKUSA on 11 Feb 2024
Thank you very much for choosing Hotel Tomos for your honeymoon.We thank you from the bottom of our hearts for your very valuable feedback.We were glad that we could celebrate your honeymoon and we are very honored to receive your words of praise.All of our staff will continue to make every effort to improve our services to be the hotel of choice for our guests.We look forward to welcoming you again.HOTEL TOMOS ASAKUSA

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
良かったです
Stayed 1 night in Jan 2024
Response from HOTEL TOMOS ASAKUSA on 26 Jan 2024
この度は、ホテルトモスをご利用いただき誠にありがとうございました。大変貴重なご感想を頂戴出来ましたこと、心より感謝申し上げます。 お褒めのお言葉を頂戴でき大変光栄に存じます。 これからもお客様にお選びいただけるホテルであり続けられるようスタッフ一同、尚一層のサービス向上に努めてまいりますので、引き続きご愛顧のほど何卒宜しくお願い申し上げます。

10/10 Excellent

EULJI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고의 숙소입니다.
최고의 숙소입니다! 직원분들 모두 정말 친절하시고, 로비 및 엘리베이터에서 나는 향기도 너무 좋았어요. 룸 컨디션도 최상입니다. 덕분에 더욱 즐거운 여행이었어요. 감사합니다!
Stayed 3 nights in Jan 2024
Response from Natsuki on 27 Jan 2024
Thank you very much for choosing Hotel Tomos. We thank you from the bottom of our hearts for your very valuable feedback. We are very honored to receive your words of praise. All of our staff will continue to make every effort to improve our services to be the hotel of choice for our guests. We look forward to welcoming you again. HOTEL TOMOS ASAKUSA

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from HOTEL TOMOS ASAKUSA on 23 Jan 2024
Thank you very much for choosing Hotel Tomos. We thank you from the bottom of our hearts for your very valuable feedback. We are very honored to receive your words of praise. All of our staff will continue to make every effort to improve our services to be the hotel of choice for our guests. We look forward to welcoming you again. HOTEL TOMOS ASAKUSA

8/10 Good

PEIYU

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from HOTEL TOMOS ASAKUSA on 30 Dec 2023
Thank you very much for choosing Hotel Tomos. We thank you from the bottom of our hearts for your very valuable feedback. We are very honored to receive your words of praise. All of our staff will continue to make every effort to improve our services to be the hotel of choice for our guests. We look forward to welcoming you again. HOTEL TOMOS ASAKUSA

10/10 Excellent

CHIA JUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員親切，可詢問任何問題，都很友善幫忙回答☺️
Stayed 4 nights in Dec 2023
Response from HOTEL TOMOS ASAKUSA on 30 Dec 2023
謝謝您選擇我們的飯店。也謝謝您們的鼓勵，我們未來會繼續努力。我們期待您的下次光臨。

10/10 Excellent

HanWen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very recommendable
Stayed 2 nights in Dec 2023
Response from HOTELTOMOS Kawashima on 16 Dec 2023
Thank you very much for choosing Hotel Tomos. We thank you from the bottom of our hearts for your very valuable feedback. We are very honored to receive your words of praise. All of our staff will continue to make every effort to improve our services to be the hotel of choice for our guests. We look forward to welcoming you again. HOTEL TOMOS ASAKUSA

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from HOTEL TOMOS on 11 Dec 2023
Thank you very much for choosing Hotel Tomos.We thank you from the bottom of our hearts for your very valuable feedback. Please feel free to contact us if you have any problems during the remainder of your stay in Japan.We look forward to welcoming you again. HOTEL TOMOS

10/10 Excellent

HanWen

Stayed 3 nights in Nov 2023
Response from HOTELTOMOS Kawashima on 23 Dec 2023
Thank you very much for choosing Hotel Tomos. We thank you from the bottom of our hearts for your very valuable feedback. We are very honored to receive your words of praise. All of our staff will continue to make every effort to improve our services to be the hotel of choice for our guests. We look forward to welcoming you again. HOTEL TOMOS ASAKUSA

10/10 Excellent

Louis-Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, the hotel was clean and nice. Extra : Nice rooftop
Stayed 2 nights in Nov 2023
Response from HOTEL TOMOS ASAKUSA on 14 Nov 2023
Thank you very much for choosing Hotel Tomos. We thank you from the bottom of our hearts for your very valuable feedback. We are very honored to receive your words of praise.We hope you had a great time with us. All of our staff will continue to make every effort to improve our services to be the hotel of choice for our guests. We look forward to welcoming you again. We will message you when we visit your country. Thank you once again. HOTEL TOMOS

10/10 Excellent

Romain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique hôtel
Hôtel magnifique, la chambre est vraiment très belle et pratique! Et le rooftop a une vue incroyable sur la skytree. Ce qui est exceptionnel aussi c’est l’accueil de l’équipe et l’aide apportée pendant le séjour. Ce sont les personnes les plus serviables et adorables que nous avons croisées pendant notre séjour. Merci pour tout!
Stayed 3 nights in Nov 2023
Response from HOTEL TOMOS ASAKUSA on 10 Nov 2023
Thank you very much for choosing Hotel Tomos Asakusa. We thank you from the bottom of our hearts for your very valuable feedback. We are very honored to receive your words of praise.We were glad to talk to talk to you and all of us were healed by your adorable kids. All of our staff will continue to make every effort to improve our services to be the hotel of choice for our guests. We look forward to your continued patronage. HOTEL TOMOS ASAKUSA

10/10 Excellent

Suchart

Stayed 2 nights in Oct 2023
Response from HOTEL TOMOS ASAKUSA on 16 Nov 2023
Thank you very much for choosing Hotel Tomos. We thank you from the bottom of our hearts for your very valuable feedback.All of our staff will continue to make every effort to improve our services to be the hotel of choice for our guests. We look forward to welcoming you again.

10/10 Excellent

Satomi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で快適に過ごせました。
Stayed 1 night in Sep 2023
Response from HOTELTOMOS　川島 on 9 Sep 2023
Satomi様この度は、ホテルトモスをご利用いただき誠にありがとうございました。大変貴重なご感想を頂戴出来ましたこと、心より感謝申し上げます。 お褒めのお言葉を頂戴でき大変光栄に存じます。 これからもお客様にお選びいただけるホテルであり続けられるようスタッフ一同、尚一層のサービス向上に努めてまいりますので、引き続きご愛顧のほど何卒宜しくお願い申し上げます。

10/10 Excellent

Azam

Stayed 3 nights in Aug 2023
Response from HOTELTOMOS　川島 on 22 Aug 2023
この度は、ホテルトモスをご利用いただき誠にありがとうございました。大変貴重なご感想を頂戴出来ましたこと、心より感謝申し上げます。 スタッフのサービスにつきましてお褒めのお言葉を頂戴でき大変光栄に存じます。 これからもお客様にお選びいただけるホテルであり続けられるようスタッフ一同、尚一層のサービス向上に努めてまいりますので、引き続きご愛顧のほど何卒宜しくお願い申し上げます。

10/10 Excellent

??

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方がとても親切で部屋もきれいでした。眼の前のバス停からすぐ出かけられるし、隅田川も近くスカイツリーが目の前に見えて最高でした。 一つだけ、洗面のところのゴミ箱に前の方のゴ（カミソリ）が残っていたのが残念でした。 それ以外は何も問題なく、ぜひまた泊まりたいホテルです！
Stayed 1 night in Aug 2023
Response from HOTELTOMOS　川島 on 11 Aug 2023
この度は、ホテルトモスをご利用いただき誠にありがとうございました。大変貴重なご感想を頂戴出来ましたこと、心より感謝申し上げます。 スタッフのサービスにつきましてお褒めのお言葉を頂戴でき大変光栄に存じます。 またご利用いただいたお部屋のゴミ箱に、前のお客様の剃刀が残されていたとのこと、誠に申し訳ございません。深くお詫び申し上げます。私たちはこの件について真摯に受け止め、迅速かつ適切な対策を講じることをお約束いたします。徹底的な清掃と点検プロセスの見直し今回のような事態を未然に防ぐための体制を整えてまいります。このような状況を招いたことを深くお詫び申し上げます。お客様の信頼を取り戻すために、真摯に努力いたします。これからもお客様にお選びいただけるホテルであり続けられるようスタッフ一同、尚一層のサービス向上に努めてまいりますので、引き続きご愛顧のほど何卒宜しくお願い申し上げます。

10/10 Excellent

Helen

Stayed 4 nights in Jul 2023
Response from HOTELTOMOS on 20 Aug 2023
この度は、ホテルトモスをご利用いただき誠にありがとうございました。大変貴重なご感想を頂戴出来ましたこと、心より感謝申し上げます。 これからもお客様にお選びいただけるホテルであり続けられるようスタッフ一同、尚一層のサービス向上に努めてまいりますので、引き続きご愛顧のほど何卒宜しくお願い申し上げます。

10/10 Excellent

minako

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方の対応も良く、部屋も綺麗で広かった。
Stayed 1 night in Jul 2023
Response from HOTELTOMOS　川島 on 16 Jul 2023
MINAKO様 この度は、ホテルトモスをご利用いただき誠にありがとうございました。大変貴重なご感想を頂戴出来ましたこと、心より感謝申し上げます。 スタッフのサービスにつきましてお褒めのお言葉を頂戴でき大変光栄に存じます。 これからもお客様にお選びいただけるホテルであり続けられるようスタッフ一同、尚一層のサービス向上に努めてまいりますので、引き続きご愛顧のほど何卒宜しくお願い申し上げます。

10/10 Excellent

norihisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
新しくラノベされたホテルで、オシャレな内装と広い部屋だったので家族で快適に過ごせました。スタッフの方も親切、丁寧に対応いただきました。共用の屋上もオススメです。 駅からは少し離れていますが、目の前にコンビニもあります。
Response from 川島 on 5 Jul 2023
Norihisa様この度は、ホテルトモスをご利用いただき誠にありがとうございました。大変貴重なご感想を頂戴出来ましたこと、心より感謝申し上げます。スタッフのサービスにつきましてもお褒めのお言葉を頂戴でき大変光栄に存じます。また記念撮影もご協力いただきありがとうございました。これからもお客様にお選びいただけるホテルであり続けられるようスタッフ一同、尚一層のサービス向上に努めてまいりますので、引き続きご愛顧のほど何卒宜しくお願い申し上げます。HOTELTOMOS