Stayed from 9/6 to 9/13/14. As for the road, yes, it is dirt, not well lit and a bit bumpy. If you have never been to Siem Reap before, you will find that many fine boutique hotels are out of the way on roads like this, so don't be surprised. Also, the hotel is not walking distance from the down town areas like Night Market or Pub Street. But the hotel employs tuk tuk drivers who are more than happy to get wherever you need to be and back, whenever needed. Cost is generally $2-3 each way for most trips anywhere. The staff was wonderful. They went out of their way to accommodate anything needed, were hardworking and gracious. The rooms were very clean, well furnished and nicely decorated. Bed sheets/blanket were super crisp and fresh, bed was comfortable. Room has a nice working A/C unit along with a fridge (2 free water bottles provided per day). Shower and bath area very clean and well taken care of. Very nice pool on site, found it refreshing after a long day. Quaint continental breakfast provided- fresh cooked eggs, bacon, ham, cereal, fruit, toast or croissant, milk/coffee/mango juice, all you can eat and drink- for NO EXTRA CHARGE. You can have your laundry done for 2.00 a kg- all clothes came back perfectly cleaned and pressed. Last thing, the 2 tuk tuk drivers at the hotel, Seng and Leem, were very good. I spent most of my time driving with Leem. I found him to be an honest, diligent, hardworking young man, completely trustworthy and enjoyed our conversations.