Front of property

Reviews of Playa Canela Hotel Boutique

3.5 out of 5
Playa Canela Hotel Boutique
Costa de Oro, Calle Principal Frente al Mar, Salinas, Santa Elena

Reviews

9.4

Exceptional

Rating 10 - Excellent. 8 out of 11 reviews" "
Rating 8 - Good. 2 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Cecilia on 14 Jun 2023
Muchas gracias por preferirnos, nos alegramos mucho que su estancia en Playa Canela haya sido placentera.

8/10 Good

Allisson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is excellent if you want to relax and enjoy time at the beach's beautiful landscape, breakfast is delicious this property doesn't have a restaurant but they have menus for you can order take up and bring everything to you, Susana was excellent and Cecilia the owner of the property.Thank you everyone for making our vacations so unique and wonderful.
Stayed 3 nights in Feb 2023
Response from Cecilia on 19 Mar 2023
Para nosotros fue de mucho agrado haberles atendido y estamos muy contentos de que se lo pasaron bien.Esperamos su pronto retornosaludosCecilia

6/10 Okay

Carl, Sherman Oaks

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is beautiful spot and if you stay on the property, it is relaxing and heavenly. However, it is unfortunately nothing going for it outside. The beach in front is lined with huge rocks and is difficult to reach. The access roads from the main highway are atrocious and look possibly dangerous so that the only way out is by car or taxi. If people were paid to toss trash into the vacant lots and along the streets in the entire area of Salinas, it would be hard to see how they could have done a more effective job. The hotel itself is nice but the floor tiles on the stairs, the room floors and around the pool are so slick that any water/rain makes walking extremely hazardous and mixed with any oil impossible. The facility does not provide safes in the room or luggage stands.
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED this hotel! Everyone who worked there was incredibly nice and went above and beyond for us.The staff was very attentive they would even order food for us from local restaurants and could get us a taxi very quickly. The hot tub was lovely and it was so beautiful to fall asleep to the sound of the ocean at night.
Stayed 3 nights in Jul 2021
Response from Thanks for staying with us on 9 Jul 2021
We are very happy you enjoyed your time with us! Your are always welcome! We hope you visit us soon again.

8/10 Good

PAMELA SOLEDAD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó mucho el lugar aunque es necesario pintar algunas partes del hotel y dar mantenimiento en el interior de las habitaciones. Aun así, la dueña es encantadora, la alberca, el jacuzzi y los desayunos son estupendos, el jardín es muy bello. En seguida está la playa, la cual es tranquila.
Stayed 3 nights in Apr 2023
Response from Cecilia on 16 Apr 2023
Muchas gracias por su comentario, fue un gusto atenderles y tendremos en cuenta su observación SaludosCecilia

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy buena acogida y gente cordial. Lo único que faltaría, es el pavimentado aledaño para poder llegar a la residencia.
Stayed 1 night in Feb 2023
Response from Playa Canela on 27 Feb 2023
Para Nosotros fue un placer poderles recibir y saber que su estancia en Playa Canela fue de su agrado. Esperamos poder volverles a atenderSaludos afectuososCecilia

10/10 Excellent

Silvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precioso lugar al pie Del Mar al estar alejado es mejor porque es privada la playa Excelente el personal muy amables y atentos todo el tiempo Desayuno muy rico
Stayed 1 night in Jul 2022
Response from Cecilia on 4 Jul 2022
Muchas gracias por su comentario, me alegro que hayan disfrutado de su estancia en Playa Canela, esperamos su pronto retorno

10/10 Excellent

Rodrigo

Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem
Came with kids and grandparents. Loved it so much we stayed longer than planned. Beautiful, clean, exellent service and perfectly located on a quiet the beach for some days of relaxation and tranquility. This achitect- designed house and poolside garden must be experienced. Will definitely come back.
Stayed 1 night in Jan 2022
Response from Cecilia Molestina on 13 Jan 2022
Nos sentimos muy felices de que su estancia fue placentera en Playa Canela y que les pudimos brindar un relax muy merecido Hasta pronto ,afectuosamente Cecilia

10/10 Excellent

edison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Edison on 7 Oct 2021
Estimado Edison fue un gusto atenderles y que su estancia en Playa Canela haya sido de su gusto Saludos Cecilia