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Reviews of The Calm Resort & Spa

3.5 out of 5
The Calm Resort & Spa
Coconut Cultivation Board Road, Pasikuda, Pasikuda

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 38 reviews" "
Rating 8 - Good. 17 out of 38 reviews" "
Rating 6 - Okay. 3 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kataraina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed our stay at this Resort. It was right on the beach, the room was beautiful, and the staff amazingly helpful. There did seem to be an everlasting towel shortage while we were there but the staff were friendly and helpful in ensuring this caused as little inconvenience as possible. I would highly recommend getting a ground level beach facing room!

8/10 Good

W B C

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great Location
Very disappointed about the view from the room. It was a roof view one. Location is great and average service. Rooms are clean and food is not bad.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing, chef Alweera was fabulous. Staff friendly
Stayed 2 nights in Dec 2019
Response from Reservation on 18 Dec 2019
Dear Guest, Thank you for reviewing on us. We are very much happy to note that excellent stay at The Calm Resort. Please do visit us again.. Regards!

10/10 Excellent

Rahila, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent beach and nigh light of the trip ! great staff who is more than accommodating to individual needs , great buffet selections meal times balance between western and south Asian cuisines. If I had to give a small advise of improvement it would be hotel should install a coffee machine or keep brewed coffee available, it would have been great but we still managed with self service sachets which was available
Stayed 3 nights in Jul 2019
Response from Guest Relation Officer on 2 Aug 2019
Dear Rahila, Greetings from THE Calm Resort & Spa! Thank you for taking time to review us here on Expedia.We are glad to know that you have experienced a great holiday with us. We have noted installing a coffee machine to the restaurant and management is taking step for the same. While thanking you again for your lovely review, we invite you to visit THE Calm again.. Warm regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed are stay at this resort. It does lack a pool bar and the pool itself is very small, but the sea is right there. The rooms are very good and the service excellent. The food in the restaurant is very good although expensive compared to the rest of Sri Lanka, plus service charge and government tax is added on.
Stayed 5 nights in Apr 2019
Response from Guest Relation Executive on 2 May 2019
Dear Valued Guest, Thank you very much for your review. We look forward to welcoming you again on your up coming visits Warm Regards,.

10/10 Excellent

Tharinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a grate time@ Calm
It was nice @ lovely stay. I went with my family.they have treated us very well.specilly Jenni and senthuran . delicious food.nice pool and Beach.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
It was good as a local hotel. But I should not stay here in rainy season.
Stayed 2 nights in Nov 2018
Response from Reservation on 16 Jan 2019
Dear Anonymous, Thank you for taking time to review your experience. We look forward to another visit from you soon...

8/10 Good

JANE, PARIS.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
QUITE GOOD HOTEL.
BEACH PRETTY GOOD. FOOD QUITE DECENT. CAN GET BUSY. ROOM OK. STAFF HELPFUL.
Stayed 2 nights in Apr 2018
Response from Reservation on 16 Jan 2019
Dear Jane, Thank you for your wonderful review and glad to read that your stay with us as a comfortable one. Please do visit us again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2017
Response from Reservation on 16 Jan 2019
Dear Guest, Thank you for reviewing on your stay with us. We look forward to host you again at THE Calm Soon.

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
absolutely beautiful
Great hotel
Response from Reservation on 16 Jan 2019
Dear Irene, Thank you for your review. We look forward to welcoming you again soon.

10/10 Excellent

Osama, Palestine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best resort
Best place
Response from Reservation. on 16 Jan 2019
Dear Guest, Thank you for your review. We look forward to having you again with us.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Laura, London

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
On the way to being calm
Great location,lovely pool,beautiful rooms,service was poor due to lack of staff and the staff that were there seemed to be there all day and all night. The shower was amazing although it flooded daily,buffet food was a bit bland but for the price we paid we were happy with what we got. Also there was no spa! Great gym though!
Response from Reservation on 16 Jan 2019
Dear Guest, Thank you for sharing the experience that you had during your stay. It's with much pleasure to inform that we have hired more staff. However we have keep our management eye on the points that you highlighted. Please visit us again to enjoy our improved service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Take a rest in kalkudah
The Buffet would be better !

4/10 Poor

Emma, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good rooms - just don't eat at the restaurant
Our booking was for half board. The food was poor throughout the stay - often cold, overdone or not actually cooked. When we ordered off of the lunch menu the food was very overpriced for what were then given, which again was cold and barely edible after a long wait. This is such a shame, as the rooms and pool were superb. Shame that the food lets this place down. The resort had just opened, but it has opened without many of services advertised being available. For example, there was no spa, limited alcoholic choices (so many of the cocktails actually couldn't be made). To top it all off, the resorts name implies 'calm'. I'm not sure this term can be used when you have a poor out of tune Mexican troupe walking around the dinner tables as you eat. There was no escape from them. Such a shame

8/10 Good

Mahesh, Maryland USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel open before they are ready.
Nice hotel. But they still have a lot to do. Hotel seems to be unfinished. All the workers very nice. Hotel beach are needed to improve. Cannot walk without shoes. Hotel does not have any kind of entertainment. If you are very active person this is not for you.
Little walk from the hotel

8/10 Good

Catala, Avignon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for hollydays
Very quiet confortable nice beach ans swimmingpool Restaurant rom not pleasant and buffet not very good

8/10 Good

Lourdes, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable rooms in a resort bay
The hotel is New, it Was a bit empty... It is very confortable, but all the area is full of resorts, and you feel like one more of the tourist.... Rooms are really nice, shower is huge and modern, nice finishing....special rooms

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from . on 8 Aug 2019
Dear Guest, Thank you so much for the review. Please do visit us again! Thank you

10/10 Excellent

bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay!
Stayed 1 night in Jan 2019
Response from Guest Relation Executive on 14 Jan 2019
Dear Guest, Thank you for your valuable feedback. Please visit us again!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Reservation on 16 Jan 2019
Dear Guest, Thank you for your feedback. We look forward to seeing you soon at THE Calm.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017
Thank you very much for the feedback. Look forward to see you again at the Calm.

8/10 Good

Josefine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jul 2017
Thank you very much for the feedback. Look forward to see you again at the calm.

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Superbe hotel où nous avons passé 3 jours après un periple de 15 jours au Sri Lanka. Hotel moderne et raffiné avec une magnifique plage et piscine. Possibilité de pratiquer nombreuses activités sportives aux alentours Buffet excellent avec un personnel très gentil.
Stayed 3 nights in Jul 2017
Highly appreciate your comment. Thank you so much for sharing the experience. Look forward to see you again!

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel en una muy bonita playa
Muy bonita la playa y buenas instalaciones.
Stayed 1 night in Aug 2017
Thank you for the great review! your feedback inspire us a lot and i will share this with my team! Thanks Again Susantha Bandara General Manager

6/10 Okay

Yolande

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moop hotel maar er is niks te doen in de omgeving.
Mooi hotel maar erg rustig toen wij er waren in juli. Mooi zwembad en direct aan het strand naar geen restaurants in de buurt. Wij zijn en dag naar Pigeon Island gegaan; twee uur rijden. Haaien en schildpad gezien!
Response from Reservation on 16 Jan 2019
Dear Yolande, Thank you for sharing the experience you had while your stay at THE Calm Resort. Please do visit us again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr saubere moderne Anlage. Das Personal war freundlich und hilfsbereit. Noch ist der Strand dank mangelnder Konkurrenz sehr einsam und leer.
Response from Reservation on 16 Jan 2019
Dear Guest, Thank you for the lovely review. We look forward to welcoming you again near in the future.

10/10 Excellent

Oleg, нормально

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Тишина, скучно, но уютно и чисто
Отель новый, работает с 2015 года. Расположение хорошее только из-за пляжа, окрестности пустынны, сходить погулять, что то посмотреть не выйдет, будите сидеть только в отеле. Так что это место только для влюбленных парочек, кто хочет наслаждаться друг другом. Шопинга, магазинов, ночной жизни нет, вокруге ничего нет. Есть рятом АТМ. Банк только заказать такси или тук тук. Еда в отеле плохая, дорогая. Но, надо отметить, что если отель будет полон то организуют шведский стол, а так еда по скудному меню. Нас в отеле бвло всего 4 человека и больше ни души. Скука смертная. Комнаты и сам отель шикарные. Но делать нечего, скукота. В округе несколько отелей тоже полная тишина. Кушали в Малу Малу, это отель рядом, рекомендую для питания, в остальных порции маленькие, дорого и не вкусно. Плаж тихий, есть водные мотоциклы но дорого где то 1500 руб за минуту.Так что отель хорош, но смертная скукота, тишина и мало еды.
Response from Guest Relation Officer. on 2 May 2019
Dear Valued Guest, Thank you for your feedback. It is encouraging us to take things to the correct line. However, we hope to see you again soon. Thank you

8/10 Good

Armin, München

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel zum Relaxen direkt am Strand
Die neue Hotelanlage verfügt über mehrere Häuser bzw. Bungalows und wirkt dadurch, zusammen mit dem ausgedehntem Pool und Liegebereich bis zum Strand, sehr locker und weitläufig. Die Zimmer sind gut ausgestattet und sehr sauber. Am Tag unserer Ankunft waren leider keine Handtücher und Pooltücher für uns - für andere Gäste schon - verfügbar. Auf unsere Beschwerde hin entschuldigte sich das Hotel mit einem kostenlosen Abendessen. Essen im Hotel: sehr gut. Landestypische Gerichte finden sich ebenso wie westliches Essen. Die Preise für Essen und Getränke bewegen sich ebenfalls auf westlichen Niveau, also deutlich über dem Landesdurchschnitt. Das Hotel befindet sich am Ende einer Hotelreihe am Passikudah Beach, der nächste Ort Valaichchenai befindet sich ca. 5 km entfernt, d.h. für Einkäufe ist immer ein Taxi/Tuktuk erforderlich. Restaurants außerhalb des Hotels sind Mangelware.
Response from Reservation on 16 Jan 2019
Dear Guest, Thank you for your valuable comment. It's good to share with you that our management has already taken steps to correct the highlighted points for further improvement. We glad to have you again for a memorable stay.

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dominique, 67

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bien pour un court sejour farniente
Resort tout neuf,encore en periode de rodage. Les chambres sont tres spacieuses et bien equipees. Personnel encore en formation, mais plein de bonne volonte. Le site est beau mais dedie aux resorts de luxe, donc pas d'animation locale sur la plage. Bien pour s'y reposer deux jours apres un circuit sinon on oublie que l'on est au Sri Lanka!

10/10 Excellent

STEPHANIE, LA ROCHELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel ouvert depuis 3 mois avec chambre spacieuse, avec douche et wc séparés. Des finitions sont en cours dans les parties communes. Très belle piscine à débordement avec jacuzzis vous donnant l'impression de plonger dans l'océan. Attention pas de commerces à proximité. Horaire de fermeture du restaurant un peu tôt : 21H30 et dès 21h00 le buffet n'est plus approvisionné.

8/10 Good

lan anh, aulnay sous bois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel farniente
le plus: gentillesse du personnel, plage sable blanche, piscine grande, le moins: qualité du buffet est moyen (hotel nouveau pas bcp client), wifi ne marche pas bien

8/10 Good

Thomas Staune, Copenhagen

Liked: Cleanliness, property conditions & facilities, room comfort
Good experience
We spent one night here and it was exactly what we expected. A nice resort, nice pool, and a great beach.

10/10 Excellent

Maciej, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing new hotel
We booked 3 nights at this hotel and chose to stay 4. On arrival we were upgraded to a little bungalow with a garden/sea/pool view. Fast and pleasant check inn. Very nice and fresh hotel. Room was spacious, very nice bathroom with rainfall shower, big windows and very clean. Luxurious feeling. Excellent pool and amazing beach, both nice to swim in. Not crowded. Sun beds on beach and by pool. Staff were very helpful and brought us mattress and beach towels. Breakfast was nice, lot of fresh fruit, fresh squeezed juices, chef that makes eggs any way you like it, lot of helpful staff which get you anything you need. Did not have dinner at the hotel, not really a nice atmosphere in the evenings with a very large dining room, no tables set up outside, expensive menu compared to next door hotels. Several hotels close by that have good food and an excellent atmosphere in the evenings. The Calm has to work on this. The staff is excellent, the management still has some work to do. Still some things that dont work and that still are not all the way finished as lighting in the evening/night and similar small things. Best hotel experience in Sri Lanka

8/10 Good

Mette, Copenhagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect place to go, if you just want to relax. The pool area is really nice, and the staff is doing everything for you. There is nothing to do outside the resort, no shops ect.

10/10 Excellent

Oyvind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supert hotell på Passikudah Beach
Supert opphold som vi forlenget 2 ganger. Flott beliggenhet ved beste del av Passikudah Beach. Nyåpnet hotell for 14 dager siden. Benytt muligheten nå!!

10/10 Excellent

Oyvind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FLOTT NYTT HOTELL PÅ PASSEKUDAH BEACH
Flott hotell på Passekudah Beach. Hotellet ligger på den flotteste delen av stranden. Både i nordenden og sydenden er det koraller og svært langgrunt.Svært hyggelig og hjelpsom betjening. Vi bestilte rom for 3 personer med middag inkl og fikk oss en hyggelig overraskelse når vi fikk 4 retters fantastisk god middag for kr 40,- pr. pers.