Family Room (AC) | Laptop workspace, free WiFi, bed sheets
Check availability

Reviews of Empire Royale Hotel - Hostel

2 out of 5
Empire Royale Hotel - Hostel
146 Dr Dadabhai Naoroji Rd, Empire Building, Fort, Mumbai, Maharashtra

Reviews

6.4
Rating 10 - Excellent. 1 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 3 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Jitendra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb and very best location
Stayed 1 night in Sep 2023

10/10 Excellent

Anto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap and better hotel near to csmt. Nice warming staffs
Stayed 2 nights in Mar 2022
Response from Empire Royale. on 4 Apr 2022
Dear Guest, Namaste! Thank you for taking the time to share your valuable feedback with us. We are delighted to know you find our property pocket friendly. Hope to see you soon again. Warm Regards, Management - Empire Royale.

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
I like overview of CST from the room in which i stayed , In Bathrooms , hangers was not present . Bed sheets has not been changed during 5 days . Saperate lockers was not provided ......foindivicustomers .
Stayed 4 nights in Apr 2019
Response from Empire Royale Hotel on 23 May 2019
Dear guest, We thank you for choosing to stay with us and sharing your valuable feedback. We are pleased to know that you enjoyed the view from our property. We ensure Daily housekeeping is carried out for all the dormitories and bathrooms and are apologetic if your bed was missed during your stay. A notification to the 24/7 reception desk would've ensured that the changing of the bed sheet is done promptly. We have lockers in only 1 room type as of now, but have a luggage storage space in case required by our guests. We hope to see you again and offer better services on your next visit. Best regards

4/10 Poor

Ashwa

Disliked: Staff & service
Bedsheets were not clean. Good for single person not recommended for family
Stayed 1 night in Dec 2018
Response from Team - Empire Royale Hotel on 5 Jan 2019
Dear Guest, we thank you for choosing to stay with us and sharing your feedback. We regret the inconvenience caused and have taken the matter up with our housekeeping department. We assure you that corrective action has been taken and you wont face such an issue in the future. We hope to see you again and serve you better in the near future. Best regards, Team - Empire Royale Hotel

4/10 Poor

NAYELI

Disliked: Cleanliness
Esta solo en el tercer piso y todas las habitaciones son para compartir
Stayed 2 nights in Feb 2023
Response from Empire Royale on 22 Jun 2023
Dear Mr.Nayeli,Namaste!Thank you for your feedback, looking forward to welcoming you soon again.Best RegardsManagement-Empire Royale.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2019
Response from Empire Royale on 27 Jun 2023
Dear Mr.Guest,Namaste!!Thank you for your feedback, looking forward to welcoming you soon again.Warm Regards,Management-Empire Royale.