Northern Central Area, Beside Masjid Al-Bukhari, Madinah
Reviews
7.8
Good
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It wasn't a great stay. The location was the only best thing. The bathroom was very bad with water leaking out always. The breakfast was good but the people were not great as they use hands to take the bread so that was really bad.
Verified traveller
Stayed 3 nights in Feb 2019
6/10 Okay
Eid
26 Dec 2018
Disliked: Staff & service
Hotel conveniently close to Prophets Mosque. Staff need training good manners.
Excellent, really friendly and knowledgeable staff, facilitated free late check out as we were heading to Miqat later. Breakfast very good, dinner really good value. Wish I could have stayed longer.
Muhammad
Stayed 2 nights in Mar 2018
10/10 Excellent
Moatz
29 Oct 2017
Liked: Cleanliness, room comfort
Good stay for families
Good stay, close to haram, close to women gate, comfortable, nice breakfast, price is competitive
Very nice hotel with good facilities. Friendly staff and very helpful.
2-3 min walk from haram. Close to the women's prayer area of the haram.
Everything in the room is controlled via a touch screen
Restaurant was ok. Could have been better.
It was for pilgrimage. Room was good thou bed was super small. Non of the room service staffs understood us properly thou they were helpful. Breakfast was average but ok.
Reception service was average.
Verified traveller
4/10 Poor
MOHANNAD, Makkah
6 Jan 2015
Disliked: Staff & service, room comfort
Very bad experience
They have free parking but they said full
The front office staff very bad
The housekeeping even if you keep The don't disturb sign on the door they will open your room
This hotel is very bad
don't book in this hotel
Definitely NOT a 5-star hotel; I would rate it as a 3-star.
The positives of the hotel are that the rooms are larger and its convenient location near the ladies entrance of the Haram.
For an overnight stay it’s ok, but if you are planning for a longer stay than there are better options.
لم يتم توفير اسره في الغرفتين وبعد الطلب تم احضار سريران خشب متهالكه وبدون مراتب لها علماً انه تم التواصل قبل دخول الفندق بيوم وطلب سريران وغرف متصله ولم يتم تلبية الطلبات ولم يوجد عربة لكبار السن ولم يتم احتضار الفطور بالغرفه لكبار السن انا لا انصح له جدا
HOTEL BIEN SITUÉ BONNE LITERIE ACCEUIL PERFECTIBLE
LE séjour peut être qualifié de moyen avec un bon rapport qualité prix ( hotel réservé 9 mois avant l'arrivée). La réception est décevante sur tous les plans. La restauration est moyenne. Les ponts positifs sont la literie qui est excellente et la situation près du Haram surtout pour l'entrée des femmes.
A very good hotel. The staff was very cooperative. The location is very good specially for females. I saw that few customers had an issue and the manager directly contacted the guests and tried to help them out. Human error can happen every where the question is how to deal with the situation. I must add that during my visit I stayed in Mövenpick Makkah and Fairmont Makkah Tower and still would say that this hotel had the best Service and price was also very good.....