Interior
Check availability

Reviews of Hôtel Sainte Marie

2 out of 5
Hôtel Sainte Marie
15 Quai Saint-Jean, Lourdes

Reviews

9.8

Exceptional

Rating 10 - Excellent. 50 out of 55 reviews" "
Rating 8 - Good. 4 out of 55 reviews" "
Rating 6 - Okay. 0 out of 55 reviews" "
Rating 4 - Poor. 0 out of 55 reviews" "
Rating 2 - Terrible. 1 out of 55 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Luz Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Lynn, Lodi

Stayed 3 nights in Apr 2024

10/10 Excellent

Hima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Hotel St Marie with my mother in early October. We visited Lourdes after Paris. It was my mother’s first trip to continental Europe and the first trip to Lourdes for both of us. I selected this hotel based on the amazing reviews, and they were accurate! This is the absolute perfect hotel for a visit to Lourdes. The location is absolutely wonderful—very easy walking distance to the Sanctuary, grotto, everything! It’s also romantically situated—look at the photos online. It’s spotlessly clean and quaint, and it feels classic and spiritual. Very clean and comfortable but not inappropriately swanky for the locale and purpose. Christine, the hostess/owner, is so amazingly warm and friendly. She takes pride in welcoming and helping others in this way and is a credit to the town. The breakfast each morning was prettily presented and delicious—a wonderful way to start the day. And I know this isn’t why you go to Lourdes, but the daily morning croissant is hands down the best croissant I have ever had in my life and I have spent a lot of time in France! My mother and I have such special memories of our time in Lourdes and the hospitality and atmosphere of this hotel and Christine were a special part of our experience.
Stayed 3 nights in Oct 2023

10/10 Excellent

Kam Fong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Mary Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quaint hotel with amazing water views
Our stay at Hotel St. Marie was lovely. Thank you to Kristine, the hotel owner, and her entire staff. The hotel is very well located. The best location, in my opinion; and very walkable to everywhere and everything.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating & super friendly. Bed was very comfortable surprisingly. Walking distance to Lourdes church. River view was incredible from our room & river streaming down lulled us to sleep.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and owners were very friendly and accommodating. We intend to go back and stay with them again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful family owned property. Very easy access to the Sanctuary. Right on the river and nestled apart from any main road. The staff is amazing and the accommodations are comfortable. Breakfast was great.
Stayed 4 nights in Sep 2023

10/10 Excellent

Vincent, Thornton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel that is extremely nice. It absolutely fits with the vibe of town and the ambience. It is clean and safe but the absolute best thing is Christina. She may be the nicest person I have ever met and extremely helpful. Love this hotel and would definitely stay again
Stayed 2 nights in Aug 2023

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the view to the Church and river was awesome. Staff were also very helpful and I will definitely recommend this place to family and friends.
Stayed 4 nights in Jul 2023

10/10 Excellent

Dereck

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Such a sweet and quaint place to stay in Lourdes. The staff is amazing and ready to assist your every need. Location was perfect! We will definitely be back.
Stayed 3 nights in Jun 2023

10/10 Excellent

PHILIP E

Stayed 4 nights in Jun 2023

10/10 Excellent

Anastasios

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Friendly experience! Christine was able to assist us and guide us in all of our needs! We will be back !
Stayed 2 nights in Jun 2023

2/10 Terrible

Lisa

Stayed 2 nights in May 2023

10/10 Excellent

Arturo, Tampa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Privately owned, very nice people, clean and excellent customer service.
Stayed 2 nights in May 2023

10/10 Excellent

Quintin Lino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
E xcellent service
Stayed 3 nights in May 2023

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, super clean and above and beyond staff. I would not call these negatives but ve aware...rooms are a little snug and there is a perfume scent throughout the hotel and rooms. If you are sensitive to smells, may want to call ahead and ask for room not to be sprayed with scent they use.
Stayed 2 nights in May 2023

10/10 Excellent

Nanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was everything I hoped it would be. The room and grounds were well maintained and clean. Very walkable to the sanctuary. Our gracious hostess was warm and friendly and helped us with all our needs. Merci
Stayed 4 nights in Apr 2023

10/10 Excellent

Ujjal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christina was incredibly helpful in all our needs. A sweet lady who is the owner and operator of this conveniently located hotel. Definitely will come back to the same place if we ever come back to Lourdes.
Stayed 2 nights in Apr 2023

10/10 Excellent

Mathews

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Pilgrims
This is a quaint hotel right across the river from the Lourdes sanctuary. You can watch the evening candlelight procession from your windows. The windows are old, floor to ceiling that open like French doors with outside shutters that you can close if you prefer to sleep late. If you like solidly constructed, older buildings, this is the hotel for you. The owner is wonderful, very friendly and concerned with her guests welfare. From the hotel you can walk everywhere from the fortress to the sanctuary and everything in between. No matter where you've wandered to it is always a short walk to get back to the hotel. If you are making a private pilgrimage like we were, your will love the location of the Hotel Sainte Marie.
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, Cristina Very kind she took care of us and gave us all the information possible to make our stay very pleasant and enjoyable. And the view of the hotel is very beautiful, we enjoy the sound of the river Thank you very much
Stayed 1 night in Jul 2021

10/10 Excellent

Marigrace's

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WE HAD A VERY NICE STAY. THE MANAGER OR THE OWNER WAS VERY HOSPITABLE AND KIND. THE HOTEL IS SIMPLE BUT IT IS VERY CLEAN AND MOST OF ALL THE MANAGER MADE OUR STAY COMFORTABLE.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

PatrickA., Belmar, NJ

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect in every way. Hope to return someday soon!
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The service was excellent. We had trouble finding the hotel due to a road closure and the owners son drove to meet us and escorted us to the hotel. No complaints.
Stayed 2 nights in Jul 2019

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with an incredible location! We were right outside the entrance to the sanctuary and fell asleep to the sound of the rushing river. The receptionist was also so kind! Highly recommended!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Very good location near the Grotto etc. Christine the duty manager offers superb service. Room was clean and functional. Very few amenities and surprise charge for parking.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christine and staff were the perfect hosts. they were very accommodating.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home style french cuisine. Felt valued as a customer
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Richard, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel for families
Very cordial staff. Clean rooms. Great views and very near the Basilica.
Stayed 1 night in Jul 2018

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful warm welcome at this charming hotel
Stayed 2 nights in Jun 2018

10/10 Excellent

Sofia, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and clean hotel facing the Sanctuary
We had a lovely experience for one night at this hotel. The staff is welcoming and the accommodations clean. The location is perfect, just a short walk across the river to the Sanctuary. The menu is simple, not tasty but useful to have if you just want to go.
Stayed 1 night in Jun 2018

10/10 Excellent

Romain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Trop.bien
Stayed 3 nights in May 2024

10/10 Excellent

DE

Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Hôtel bien placé, très propre
Stayed 2 nights in May 2023

10/10 Excellent

wendy

Stayed 3 nights in Apr 2023

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Hervé

Stayed 2 nights in Aug 2022

10/10 Excellent

charlene

Stayed 2 nights in May 2022

10/10 Excellent

Claude, LYON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil, très serviable. L'hôtel est très bien situé, proche du sanctuaire et de la principale rue commerçante.
Stayed 2 nights in Sep 2021

10/10 Excellent

Fabienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 2 nights in Jul 2019

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Pour quelqu’un qui désire loger dans un très bon hôtel, près des sanctuaires et du centre ville, près du Gave, au calme et avec un accueil exceptionnel, c’ Ici qu’il faut venir
Stayed 1 night in Jun 2019

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with great location
It was a great experience of staying at the hotel. The hotel manager and staffs welcomed me and cared me with all the best. The room was very clean and cozy, and the view of my room was fantastic! The bedding was very comfortable. The restaurant was wonderful and offered a good service. I was sad when I left the lovely hotel. Highly recommend to all pilgrims. Thank you Christine, you were the best hostess!
Stayed 1 night in May 2019

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better then 5 stars hotel
I would like to give 5 Stars for the manager and all the staffs of the hotel Sainte Marie. The location is great, just a few steps from the Sanctuary and the view of my room was fantastic. The room was very clean, and very warm and so beautiful. Everything was well organized for the pilgrims. Thank you very much Christine for caring me and all the guests as like your family. Thank you, Thank you, Thank You! : )
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très bien
Super Hotel à 2 pas du sanctuaire de lourdes Chambre propre et confortable. Wifi et parking gratuit Petits déjeuners bon et copieux. Prix Hotel correct,et convenable.
Stayed 1 night in Sep 2018

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, room comfort
Todo muy bien.
El Hotel esta bastante bien, muy bien situado a 5 minutos de la basílica. Dispone de aire acondicionado y es bastante tranquilo el personal es un encanto y bastante atento. Se defienden en español lo que es un alivio para quien no entiende francés. El único pero es que es algo difícil de localizar al estar en el interior de un parking. Tiene aparcamiento propio y es gratuito.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, familial et authentique
Excellent sejour dans cet hotel familial, simple et authentique. Personnel charmant et disponible. Tres proche des sanctuaires. La restauration est de qualite. Au global, excellent rapport qualite/prix.
Stayed 1 night in Jun 2018