Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk
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Reviews of Xingyi International Hotel Poly Store

3.5 out of 5
Xingyi International Hotel Poly Store
Room 3006, Block D, Poly NO.1020, Xingang Dong Rd, World Trade Center, Guangzhou, Guangdong

Reviews

5.6
Rating 10 - Excellent. 3 out of 54 reviews" "
Rating 8 - Good. 11 out of 54 reviews" "
Rating 6 - Okay. 21 out of 54 reviews" "
Rating 4 - Poor. 8 out of 54 reviews" "
Rating 2 - Terrible. 11 out of 54 reviews" "

5.0/10

Cleanliness

5.2/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Business traveller
Disliked: Property conditions & facilities
Fridge/ freezer did not work and neither did powerpoint - could not get fixed
Stayed 3 nights in Oct 2023
Response from xingyi on 3 Nov 2023
I'm so sorry! You can communicate with the front desk staff, we will solve for you!

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely poor service. Lack of people to serve
Lack of information in English. No sign board indicating where the hotel is. Only one person at the reception with no phone to call, unless you ask for his mobile number. If you travel alone without a local guide. I don't recommend staying in the hotel. The price is extremely high, perhaps during the exhibition. In short. Hotel is not really for foreigners

8/10 Good

Darren

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Okay, if no other options available.
The lobby is very nice and the hotel is EXTREMELY close to the Canton Fair. However, the inside of the room was pretty bad. All the cabinets were coming off the hinges. Two of the cabinets had peoples old soft drink cans left inside, the air conditioner was broken, etc. The apartment itself was pretty rough. Also, they will ask you for 200RMB deposit for a keycard. Be sure to use Credit card for deposit if you leave early in the morning for check out. They say someone will be there and they won't be.
Stayed 4 nights in Oct 2017

2/10 Terrible

Carmel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warning do not stay here
Warning do not stay here. Dirty, old with horrible staff. There are no amenities, it is noisy but the worst part is how filthy dirty it is, from the disgusting and smelly reception area, to the soap scum build up in the shower. Disgusting.
Stayed 4 nights in Oct 2017

2/10 Terrible

Sam, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Where do I start? The whole experience from the start was nothing but a disaster. I get off the plane take a taxi and the driver has no idea where this place is apparently no one has heard of it. I finally made him stop and flag down a cop who called them and then drove us there. The place is not a hotel. Their customer service is non existent. They don't speak English everything they say is by using an app To translate which can take an hour. The room was full of roaches the moment I turned on the light I noticed them scrambling I didn't know what to do. I couldn't sleep at night. They had one room of toilet paper on there. The shower was filthy and disgusting. The water kept showing out the non working door. The repairs on the shower were horrible and very noticeable. They finally moved me to another room to spend the last night and the smell of that bed and the sheets was unbearable. This was my first trip to China and everything else about it was good except this "hotel apartment" it ruined everything for me. It reminded me of a hostel stay or a motel for that matter and it's not like it was cheap it was $200 a Night. Do yourself a favor stay at a hotel where the bed/room is clean and fresh and where they speak English.
Stayed 3 nights in Oct 2017

6/10 Okay

PITUKPONG

Disliked: Cleanliness, property conditions & facilities
Room is not in fully-function condition. Only the location is good.
Stayed 3 nights in Oct 2017

8/10 Good

Enoma

Liked: Cleanliness

8/10 Good

kacie, Korea

Liked: Cleanliness, property conditions & facilities, room comfort
very close to the exhibition site
hopefully my review is helpful for those who are attending exhibition! The location is perfect, it is within the walking distance to the exhibition site about 5 minutes or so. Not much to do around the area though. not even decent restaurant. for dinner, we had to take the taxi to go out every night. Taxi drivers charges extra to get out of the town too. There is one convenient store nearby to get water and snacks. This hotel is a bit different. It is not a regular hotel but instead apartment complex mananged by a company. So, it might get you little confused. they required me cash deposit at the check-in. The beds in the room were very comfy and heavenly. However, our 2 bed room suite was small with only 1 bathroom. It was more like a studio with 1 bed in the room and the other bed in the living room lol cleaning service was great every morning though. For business purpose only, i would suggest this hotel to friends

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
The room is large and spacious. Sofa and work desk plus a kitchen area. The kitchen area had cooker, microwave and washing machine though the washing machine was not working, which was a shame, so I cannot give hotel 5 stars. Otherwise I would say very good hotel. I shall stay here every time when visiting for an exhibition. Hotel is very close to exhibition center so it ideal location if attending. There are fast food court close by for lunch. For actual restaurants, you'll need to take a taxi ride. Internet connection was good.

6/10 Okay

Lita

Disliked: Cleanliness, property conditions & facilities, room comfort
Convenient business location but old, not clean
Old and not very clean...no phones so couldn't contact the reception for assistance

2/10 Terrible

sunny, new jersey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST hotel ever !!!
This is by far the worst hotel i ever stayed. With average 200USD per night, this was what I got. First, by Expedia guaranty and also call ahead of time, the hotel had NO room for me when i arrived. They made me wait like an hour before they found me a room in the next door hotel. The next day when they told me my room was ready, I walked in the room with the cleaning lady still working on it. After I walked in the room, I found out lots of things was broken or in bad condition. First, half of the light bulb was not working. (I had to change the light bulbs myself after waiting for the maintenance guy that never show up.) Now, the wall paper is falling apart. The floor had a hole on it. The towels had holes. The sofa had stains. The door and cabinets is all in bad shape. Even the sink was falling apart. How about the service? A guy walked into my room in the middle of night and told me the hotel employee gave him the key to my room and thought this was an empty room. What the worst part is.....the hotel employee who gave him the key was the same guy who bought me a light bulb 10 mins ago so I could replace myself. I been changing four rooms in the course of two weeks staying. All the rooms were the same bad condition. Ohh....Did I mention the smell?

6/10 Okay

Felice Hoching

Liked: Room comfort
Disliked: Property conditions & facilities
Convenient location, average service and quality
I changed my room once because of the noise of machines near my room. However, the second room quality is worse, disappointments include the problematic door lock, broken wall in the toilet and almost 50% of the room lightings are malfunction.

2/10 Terrible

kishor, k

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remove was not cleaned and was stinking. No water
No toilet paper in the room. Bed was done properly.

6/10 Okay

tung ming, Hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice improvement, good price and service level.
Overall service and hotel room have improved a little bit. The main problem will be the sanitary tools part, but the showering gel was execellent actually.

6/10 Okay

Verified traveller

Good price but fair room quality.
The service of tge front desk is good. But the hotel room management is fair only.

6/10 Okay

UCHK, HongKong

Disliked: Cleanliness
Close to exhibition centre
Smoking smell room. Key lock got some problem Washroom night doesn't work. Not feeling like cleanBut the best think is close to exhibition centre by walk 5mins Don't expect have good dinner, however you can get cafe, fruit,

4/10 Poor

TABISH, New Delhi, INDIA.

Disliked: Cleanliness, staff & service
Worst Room service and No English
The hotel was not bad but the service was worst ever. 1. The staff is not comfortable with English. Even the people at reception & help desk cannot understand or speak a little bit of English. 2. I have to carry my luggage from reception to my room. Nobody help me with that and no trolley was available. When I request them to help me with my luggage they said that there is no one available. 3. The telephone/inter comm line was dead, I cannot call room service for any kind of help. For each and every small little thing, I have to go from 44th floor to delp desk which was at 24th floor. 4. The bed Cover and Pillow cover were dirty and pale yellow in color. I have to ask the lady at the reception help desk to get it changed. After an hour she came herself to change it. When I asked her why she is doing her self. She said that they are running out of staff. Over all experience was very terrible.

2/10 Terrible

Mohamed, Egypt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything went horribly wrong
We couldn't find the hotel because they had the wrong phone number on their website. The staff speaks 0 English. the hotel is in terrible condition. The showers are dirty and the bathrooms and towels smell bad. Half the lights were not working properly in the room. the breakfast was tasteless. I DO NOT RECOMMEND THIS!

6/10 Okay

juan, montevideo

Liked: Property conditions & facilities, room comfort
I went to cantin fair. For that is an excellent.
Cool corporate room, its an apartment more than hotel. Close to the expo, comfortable. Not more to ask.
Response from Xingyi Hotel on 29 Apr 2016
Thank you so much for your stay in our hotel!

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service

4/10 Poor

Rune

Stayed 1 night in Oct 2023
Response from xingyi on 3 Nov 2023
Enjoy your stay!

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Allt var jätte dåligt jag rekommenderar inte det för nån
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una autentica mierda
Lo peor de lo peor, estoy entablando una demanda actualmente por este servicio
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Il ne s’agit pas d’un hôtel mais de location d’appartements dans un état de propreté douteux (cafards et autres insectes)
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
廁所壞了沒辦法更換房間服務不是很好, 房間價格貴死了 也無法更換好的廁所, 房間內煙味很重也有蚊子.

2/10 Terrible

Berbat bir otel!, Fuar alanina yurume mesafesinde. Sehir merkezine uzak.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rezalet Otesi!
Eger fuar alanina 5 dak. yurume mesafesinde olmasaydi kalmazdim. Bu yuksek fiyata alabileceginiz en buyuk hata derim. Sakin kalmayin!!! Sehir merkezine uzak. Hijyen ve temizlik hak getire... Otel dökülüyor. Akliniz varsa ne Cin e nede Canton fuariba gitmeyin derim. Turist opmeye donmus olay....
Stayed 5 nights in Oct 2017

6/10 Okay

thonas ju, ROK

Disliked: Staff & service, property conditions & facilities
이용후기
시설은 나쁘지 않으나, 전혀 관리가 안되어 시설 보수가 시급하고, 주변에 적절한 식당시설도 없어 주변 다른 호텔을 이용해야 한다. 예약 관리가 안 되어 숙소를 2중 배당 받아 현재 사용중인 손님과 트러블 생길뻔 했다. 혼자서 전시회를 보기에는 나쁘지 않으나, 접대나 가족여행을 위한 숙소로는 적절치 않다.
Stayed 1 night in Jun 2017

4/10 Poor

Chi Yan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
近近广交會埸
收費责，但設備舊！房間不干凈！包括床单，毛巾非常舊和破爛！

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
廣州保利世貿會展中心店
前台服務員(男) - 態度差 房間清潔員(女) - 盡忠職守,早上拍門拍足半個小時要進來攪衛生.. 房間記得要上鎖+門鏈,早上清潔員會不理會房間有沒有人,直接開門衝進來攪衛生.

8/10 Good

XAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con muy buena ubicación a canton fair!
La estancia muy buena a relación de negocios y muy buena condición del hotel.

6/10 Okay

ARAM

Liked: Cleanliness, property conditions & facilities, room comfort
전시장에 가까운 호텔
하나의 빌딩 속에 여러개의 호텔이름을 사용하고 있는 것 같습니다. 작년에도 이 호텔에 머물렀습니다만, 호텔 이름이 달라 다른 호텔인줄 알았는데 같은 호텔이더군요 금번에는 체크인을 1층이 아닌 24층에서 하였습니다. 1층, 24층, 44층 각각의 카운터가 있고 호텔이름을 다르고 사용하고 있었습니다. 체크인을 하기 위해서 24층으로 이동해야 한다는 것과(이 호텔은 본인 룸이 있는 층으로만 이동 가능합니다.) 24층으로 가기 위해서는 1층으로 가서 안내원이 24층을 눌러 줘야 한다는 것(청소 하시는 분께 요청하셔도 24층으로 눌러 줍니다.) 외에는 모든 점이 동일합니다. 도어키를 반복해서 사용해서 그런지 도어키가 가끔 작동이 잘 되지 않으며 작동이 안될 경우에는 24층에서 다시 한번 더 체크 하시면 됩니다. 1. 전자렌지가 있는 콘도 스타일의 호텔입니다. 2. 캔톤 전시장까지 도보로 5분거리라 박람회에 참가 하시는 분들에게는 편리합니다. 3. 호텔 뒤, 아래 지하에 편의점과 간단히 먹을 수 있는 점포가 있습니다. 4. 본 호텔과 주변에 큰 식당이 없으므로 다른 주변 호텔의 식당을 이용하시거나 지하철로 4코스 정도 가시면 도심으로 이동 가능합니다.

8/10 Good

T

Liked: Staff & service, room comfort
Disliked: Cleanliness
交易会場に行くには最高の立地
駅からすぐ、部屋は広くてキッチン付き、ホテルではなくコンドミニアムなのでホテル並みのサービスを期待しなければ快適に過ごせる。ベッドメイクとタオルは毎日替えてくれる。シーツは泊まっている間は替えない。欧米人や中東系の宿泊が多いせいか枕に加齢臭⁉️のような匂いが染み付いているのでバスタオルを巻いてベッドにもバスタオルをひいて寝た。ファブリーズを持って来ていたので良かったです。

6/10 Okay

GWIHOE, 서울

비즈니스용 호텔
주변에 슈퍼도 없어 잠만자고 나오게 하는 호텔입니다.

8/10 Good

zuoyi

Liked: Staff & service, property conditions & facilities, room comfort
硬件好，交通方便，卫生不行。
地点很方便，地铁琶州站出来就是了。房间装修等硬件挺不错，但卫生不让人满意。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
中央空調基本不能Control 溫度 熱啊！！！

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Wing Hong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
評語"差".
身份証差點被酒店遺失,枕頭肮髒,房間不潔,整體評語"差".

6/10 Okay

Stella, Taiwan

Disliked: Property conditions & facilities
整體尚可 房間乾淨 自己洽公可以接受 離地鐵近附近美食街及24小時的全家 若去渡假套房房間環境不合適 會聞到廁所味 壁紙潮濕翻翹 更衣室門脫軌沒有維護 沙發有污漬不太敢坐 但房間有大窗景 空間大 交通方便 下次洽公旅費有限會在考慮
床舒適
沙發有污漬
有大窗景

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
價錢便宜但服務不好
配套較差，沒甚麼服務，像得大的情侶賓館，不過價錢便宜。

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
洗澡液及洗髮水最可怕
硬體很好，軟件卻一般。細節亦一般。

6/10 Okay

OI YEE, Hong Kong

方便去參加廣交會的人士
地點方便去參加廣交會人士，從琶州站D出口步行數分鐘便到。 位置在保利世貿中心D座公寓大樓,要到24樓才找到星驛的前台。職員友善。 房間還好，但清潔一般，洗手間有異味，應該是從水槽內發出。希望酒店方面多注意。

6/10 Okay

Hon Chung

Disliked: Staff & service

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
De to første nettene, var ikke bra! sa ifra at aircondtion ikke virket , de ba meg trykke på en knapp! neste kveld fikk jeg en lapp på rommet der det stod at den ikke kom på før om 2 dager. jeg ba om å bytte rom, den kvelden. så ble alt bra, de kunne ha ordnet dette tidligere. ellers bra til å være apartment hotel.

10/10 Excellent

joney, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
캔톤페어전시장근처의 최고의 호텔
파저우전시장과 매우 가까운거리 넓은실내 청결함을 갖춘 호텔 추천합니다 캔톤페어기간에 숙소를 찾는다면 고려해볼만합니다 또다시 재방문할 의사가 있습니다

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
regular
Bien, salvo la suciedad en los bordes del piso del baño y polvo en cajones

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體水平很好，房間十分寬敞，整齊，還有廚房。
Response from XingYi Hotel on 27 Apr 2016
非常感謝您的評論！