Outdoor pool, pool loungers

Reviews of Crowne Plaza Guangzhou Huadu, an IHG Hotel

4 out of 5
Crowne Plaza Guangzhou Huadu, an IHG Hotel
No 189 Yingbin Avenue, Huadu, Guangzhou, Guangdong

Reviews

9.2

Wonderful

Rating 10 - Excellent. 218 out of 356 reviews" "
Rating 8 - Good. 123 out of 356 reviews" "
Rating 6 - Okay. 12 out of 356 reviews" "
Rating 4 - Poor. 2 out of 356 reviews" "
Rating 2 - Terrible. 1 out of 356 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mona

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Ivan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area close to restaurants and shopping mall.
Stayed 2 nights in Apr 2024
Response from Eric Cheng, General Manager on 13 May 2024
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are pleased to note that you were very satisfied with your stay! we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your highly recommendation and we look forward to your next stay with us in the near future.Sincerely,Eric ChengGeneral Manager

10/10 Excellent

Ivan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area close to restaurants and shopping mall.
Stayed 1 night in Apr 2024
Response from Eric Cheng, General Manager on 13 May 2024
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are pleased to note that you were very satisfied with your stay! we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your highly recommendation and we look forward to your next stay with us in the near future.Sincerely,Eric ChengGeneral Manager

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
The property was amazing… Lance Li went above and beyond his duty to make my stay super comfortable. Would definitely go back!
Stayed 1 night in May 2024
Response from Eric Cheng, General Manager on 8 May 2024
Dear Guest, Thank you for taking time to share your valuable feedback with us. We were pleased to note that our friendly staff service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your highly recommendation and we look forward to your next stay with us in the near future.Sincerely,Eric ChengGeneral Manager

10/10 Excellent

William

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast
Stayed 1 night in Apr 2024
Response from Eric Cheng, General Manager on 28 Apr 2024
Dear Guest, Thank you for your stay at Crowne Plaza Guangzhou Huadu. We are pleased to learn that you have enjoyed your stay for our varied breakfast made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Thank you again for your feedback and support and we look forward to welcoming you back in the near future.Sincerely,Eric ChengGeneral Manager

10/10 Excellent

Aurelio, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Totally recommended
Stayed 2 nights in Apr 2024
Response from 总经理 Eric Cheng on 26 Apr 2024
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are pleased to note that you were very satisfied with your stay! We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your highly recommendation and we look forward to your next stay with us in the near future.Sincerely,Eric ChengGeneral Manager

6/10 Okay

Batjargal

Stayed 2 nights in Apr 2024

10/10 Excellent

William

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Breakfast had western food available, staff spoke very good english. Pleasant stay
Stayed 5 nights in Apr 2024
Response from 总经理 Eric Cheng on 19 Apr 2024
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are pleased to note that you were very satisfied with your stay! We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your highly recommendation and we look forward to your next stay with us in the near future.Sincerely,Eric ChengGeneral Manager

8/10 Good

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad hotel for solo travel. Shopping centers and restaurants all around the hotel
Stayed 5 nights in Mar 2024
Response from 总经理 Eric Cheng on 7 Apr 2024
Dear Guest, Thank you for your stay at Crowne Plaza Guangzhou Huadu. We are pleased to learn that you have enjoyed your stay for business and our location made your stay experience more memorable. Many guests choose this hotel because of the convenient location which is 15-minutes drive from our property and the Baiyun International Airport. Thank you again for your feedback and support and we look forward to welcoming you back in the near future.Sincerely,Eric ChengGeneral Manager

10/10 Excellent

CHRISTINE, Praha

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were so amazing. Very friendly & helpful.
Stayed 1 night in Mar 2024
Response from Eric Cheng, General Manager on 18 Mar 2024
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are pleased to note that you were very satisfied with your stay! We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your highly recommendation and we look forward to your next stay with us in the near future.Sincerely,Eric ChengGeneral Manager

10/10 Excellent

jeanney y

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is the BEST Crowne Plaza out of Guangzhou, Shaoxing, Hangzhou, and Qingdao. The rooms are extremely clean, staff are nice, tons of places to eat nearby. Amenities are very limited because this is more of a business focused hotel near the airport. Once again, extremely clean rooms and I would definitely stay here again. I wish all the Crowne Plazas were like this one. This Crowne Plaza had such a clean room it could definitely pass for a 5 star hotel. Bed was clean and comfortable, bathroom was exquisite and clean, and surrounding areas had plenty of places to eat.
Response from Eric Cheng General Manager on 28 Nov 2023
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are pleased to note that you were very satisfied with your stay! We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your highly recommendation and we look forward to your next stay with us in the near future.Sincerely,Eric ChengGeneral Manager

10/10 Excellent

QIANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Xiangyang

Stayed 3 nights in Sep 2023

10/10 Excellent

Tat Men

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

George

Stayed 1 night in Jun 2023

10/10 Excellent

Tat Men

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly professional
Stayed 3 nights in May 2023

10/10 Excellent

Juan, Guaynabo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for after Prolight and Sound in GZ. Excellent facilities, very clean and well mantained. Front desk english is good. Will hifhly recommend.
Stayed 1 night in May 2023
Response from 预订部 on 2 Jun 2023
Dear Guest,Thank you for your stay at Crowne Plaza Guangzhou Huadu. Your visit and comments are our highest honor. It's a great joy for everyone of us to know that you've spent a good time in our hotel. In addition, thank you for your acknowledge of our service. We will persist our efforts in providing better and better service for you. Thank you again for your feedback and support and we look forward to welcoming you back in the near future.Sincerely,Eric ChengGeneral Manager

10/10 Excellent

Wojciech

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Nice property in good condition. Rooms are a little dated but clean and good level of comfort. Lots of local eats around the area.
Stayed 2 nights in Oct 2022
Response from 预订部 on 18 Oct 2022
Dear Guest, Thanks for taking the time to share such a thorough review of your recent stay experience with us! We appreciate your detailed comments, as we use our guests' feedback to understand what we could improve to make their stays more enjoyable. Meanwhile, we are delighted to know that you enjoyed your stay with us and that our clean room made your stay experience more memorable. A positive guest review is something our staff takes great pride in. Thank you again and we look forward to your next stay with us in the near future.Sincerely,Eric ChengGeneral Manager

10/10 Excellent

Nabil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel near the Guangzhou Airport
Great place and location for a great price
Stayed 1 night in Jan 2020
Response from Reservation Officer on 11 Aug 2020
Dear Guest, Thank you for taking time to share your feedback regarding your recent stay with us at Crowne Plaza Guangzhou Huadu. We are very glad to know that our nice property and equipped facilities helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with first class facilities. Will stay here again.
Stayed 1 night in Jan 2020
Response from Eric Cheng, General Manager on 20 Jan 2020
Dear Guest, Thank you for taking time to share your feedback regarding your recent stay with us at Crowne Plaza Guangzhou Huadu. We are very glad to know that our nice property and equipped facilities helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Sincerely, Eric Cheng, General Manager

8/10 Good

Guandong

Stayed 1 night in Dec 2019

10/10 Excellent

Ian, New York

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very attentive and prompt. Very nice and spacious rooms.
Stayed 11 nights in Nov 2019
Response from Asst. Marketing and Communications Officer on 4 Dec 2019
Dear Guest, Thank you for taking time to share your feedback regarding your recent stay with us at Crowne Plaza Guangzhou Huadu. We are very glad to know that our nice and spacious guest room and attentive staff helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Sincerely, Asst. Marketing and Communications Officer

10/10 Excellent

George, Boston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I first stayed at this hotel 2 years ago. There was still lots of construction all around the hotel. On this trip all construction is completed all around hotel. Many stores and restuarants near hotel. Best of all a new subway station in front. Only drawback was pool area was fenced in, with no axcess to exit for stores behind hotel. Otherwise service and stay was excellent.
Stayed 1 night in Nov 2019
Response from Asst. Marketing and Communications Officer on 13 Nov 2019
Dear Guest, Thank you for taking time to share your feedback regarding your recent stay with us at Crowne Plaza Guangzhou Huadu. We are very glad to know that our surroundings and staff service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Sincerely, Asst. Marketing and Communications Officer

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. This is the second time I have booked at the hotel as the staff are very helpful and they have everything you need available. As I go for business they have free buses running to and from Canton Fair daily. There is also a good selection of shops right behind the hotel for food and general snacks.
Stayed 8 nights in Oct 2019
Response from Asst. Marketing and Communications Officer on 4 Nov 2019
Dear Guest, Thank you for taking time to share your feedback regarding your recent stay with us at Crowne Plaza Guangzhou Huadu. We are very glad to know that our location and shuttle bus service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Sincerely, Asst. Marketing and Communications Officer

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Asst. Marketing and Communications Officer on 23 Oct 2019
Dear Guest, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope to have an opportunity to serve you again in the near future. Sincerely, Asst. Marketing and Communications Officer

10/10 Excellent

Alfie

Stayed 3 nights in Sep 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
awesome, stayed here many times
Stayed 3 nights in Aug 2019
Response from Asst. Marketing and Communications Officer on 19 Sep 2019
Dear Guest, Thank you for your feedback and we appreciate your support. We are pleased to learn that you have enjoyed your stay and we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope to have an opportunity to serve you again in the near future. Sincerely, Asst. Marketing and Communications Officer

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel and location to---EVERYTHING
Great location to airport, Friendly staff that speaks english, Excellent morning buffet, brand new Subway station right outside front door of hotel, All Brand new restaurants just built all around hotel- MANY food choices walking distance. Perfect location just outside of the downtown hassle, but with all the amenities now. I started coming here 4 years ago and there was nothing here but the hotel property. NOW, the area is all built up with everything all around. Even a Brand new McDonalds ready to open very soon.!!!! LOL
Stayed 2 nights in Aug 2019
Response from Asst. Marketing and Communications Officer on 5 Sep 2019
Dear Guest, Thank you for your stay with us at Crowne Plaza Guangzhou Huadu. We appreciate your continuous support for the last four years and the detailed comment about our property. We are so happy to see that you had a great time here in our hotel and the hotel location, staff service, breakfast buffet and surroudings helped in making your stay more pleasant. Your positive guest review will certainly help us constantly improve our services and we hope to have an opportunity to serve you again in the near future. Sincerely, Asst. Marketing and Communications Officer

10/10 Excellent

Howiechung, Guang Zhou, China

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, clean, quiet, and warm greeting staffs. I will definitely come back again if visiting Guang Zhou. This is a 4-5 Stars with my rating.
Stayed 1 night in Aug 2019
Response from Asst. Marketing and Communications Officer on 2 Sep 2019
Dear Guest, Thank you for taking time to share your feedback regarding your recent stay with us at Crowne Plaza Guangzhou Huadu. We are very glad to know that our clean guest room and thoughtful service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Sincerely, Asst. Marketing and Communications Officer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Queen comfort
Great hotel and facilities close to the airport. I highly recommend the happy hour with great nibbles and drinks! Nice lap pool and super comfy room with style and a great view. I slept like a queen! See more reviews at gogoeverywhere dot com
Stayed 1 night in Aug 2019
Response from Asst. Marketing and Communications Officer on 29 Aug 2019
Dear Guest, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and we were able to provide you with a memorable experience. Many guests choose this hotel because of the convenient location, club lounge, swimming pool and guest room. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope to have an opportunity to serve you again in the near future. Sincerely, Asst. Marketing and Communications Officer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Marketing and Communications Officer on 16 Aug 2019
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our property made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. We hope this will not deter your next stay with us. Thank you! Sincerely, Marketing and Communications Officer

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is 15 mins via shuttle bus from airport. Near their train system and also the staff spoke English well enough to communicate the requirements. I had to get their help to book a taxi from hotel to my business meeting which they gladly helped to arrange well.
Stayed 2 nights in Aug 2019
Response from Marketing and Communications Officer on 8 Aug 2019
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our shuttle bus service and attentive staff made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marketing and Communications Officer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back again
Stayed 1 night in Jun 2019
Response from Marketing and Communications Officer on 5 Jul 2019
Dear Guest, Thank you for taking time to share your feedback regarding your recent stay with us at Crowne Plaza Guangzhou Huadu. We are pleased to learn that you have enjoyed your stay and we were able to provide you with a memorable experience. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Sincerely, Marketing and Communications Officer

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Marketing and Communications Officer on 12 Jun 2019
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are pleased to learn that you have enjoyed your stay and we were able to provide you with a memorable experience. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Sincerely, Marketing and Communications Officer

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
No complaints
Stayed 3 nights in Jun 2019
Response from Marketing and Communications Officer on 12 Jun 2019
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are pleased to learn that you have enjoyed your stay and we were able to provide you with a memorable experience. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Sincerely, Marketing and Communications Officer

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Marketing and Communications Officer on 24 Jun 2019
Dear Guest, Thank you for your stay with us at Crowne Plaza Guangzhou Huadu. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Sincerely, Marketing and Communications Officer

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness
Attentive, complementary cocktail for IHG members, large rooms, large shower.
Stayed 1 night in Jun 2019
Response from Marketing and Communications Officer on 6 Jun 2019
Dear Guest, Thank you for taking time to share your feedback regarding your recent stay with us at Crowne Plaza Guangzhou Huadu. We are very glad to know that our guest room and welcome drink service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Sincerely, Marketing and Communications Officer

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel to stay in, friendly helpful staff.
Stayed 4 nights in Apr 2019
Response from Marketing and Communications Officer on 30 Apr 2019
Dear Guest, Thank you for your stay with us at Crowne Plaza Guangzhou Huadu. We were pleased to note that you appreciated our staff, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Sincerely, Marketing and Communications Officer

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location if you just need one night rest before transit to another country, as It's very near to Airport, yet not Noisy. Near to a Metro station helps, otherwise is far from the city centre. Staff are very courteous. Overall, we enjoyed the stay
Stayed 1 night in Apr 2019
Response from Marketing and Communications Officer on 26 Apr 2019
Dear Guest, Thank you for your feedback and we are pleasant to see that you have enjoyed your stay and we were able to provide you with a memorable experience. Many guests choose this hotel because of the convenient location and shuttle bus service. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope to have an opportunity to serve you again in the near future. Sincerely, Marketing and Communications Officer

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and well equipped. The bed was comfortable. The breakfast quality and variety was very good. The location is quiet yet within easy walking distance of a new restaurant strip.
Stayed 3 nights in Apr 2019
Response from Marketing and Communications Officer on 24 Apr 2019
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our guest room, breakfast and location made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marketing and Communications Officer

6/10 Okay

DrJ, Nevada

To be fair, I only stayed overnight. However, my bedding smelled like Chinese stir fry, which made me wonder how clean it was. Also, I called the hotel to inquire about the airport shuttle and no one seemed to understand what I was saying and I did not understand what they were saying either. I decided is was better to just take a taxi and avoid the grief of asking the staff questions.
Stayed 1 night in Apr 2019
Response from Marketing and Communications Officer on 24 May 2019
Dear Guest, Warmest greetings from Crowne Plaza Guangzhuou Huadu - I hope this message finds you well. We are always seeking feedback from our guests to understand of what they value during their stays and what can be improved to make their stay experience more memorable. However, I am sorry to learn that you were disturbed by the shuttle bus service. I have spoken to related department to ensure this will not happen again. We hope to have the pleasure of welcoming you back to us in the future where we are sure you will have a comfortable stay. Thank you! Warmest Marketing and Communications Officer

10/10 Excellent

Ken, Melbourne,AU

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, only the windows can't be open.....
Stayed 1 night in Mar 2019
Response from Marketing and Communications Officer on 2 Apr 2019
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our property made your stay experience more memorable. In the meantime, for safety concern, all guest room windows are off state, but we still feel sorry for any inconvenient caused by the windows. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. We hope this will not deter your next stay with us. Thank you! Sincerely, Marketing and Communications Officer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely polite and readily available
Stayed 3 nights in Mar 2019
Response from Marketing and Communications Officer on 27 Mar 2019
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely,

10/10 Excellent

SUNG MIN, 대한민국 수원시

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant stay
It was good but only some bad thing is it located outside of the city.
Stayed 2 nights in Mar 2019
Response from Marketing and Communications Officer on 14 Mar 2019
Dear Guest, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and we were able to provide you with a memorable experience. Our hotel is 50 meters away to Qingtang metro station and it is only about 10-minute drive to Baiyun International Airport. We hope this would not deter you from choosing us again in the future. We look forward to welcoming you back to our hotel again. Sincerely, Marketing and Communications Officer

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay at Crown Plaza Haudu
Always stay here, close to airport, nice morning buffet, Friendly attentive staff
Stayed 1 night in Feb 2019
Response from Marketing and Communications Officer on 28 Feb 2019
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our convenient location, nice breakfast buffet and friendly staff service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marketing and Communications Officer

8/10 Good

Sik Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Marketing and Communications Officer on 12 Feb 2019
Dear Guest, Thank you for sharing the experience of your stay at Crowne Plaza Guangzhou Huadu. We look forward to welcoming you back to our hotel again. Thank you! Sincerely, 、Marketing and Communications Officer

10/10 Excellent

Argonaute, Excellent location near the airport

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for those who need to keep out of the city centre and close to the airport, have business appointments or tight schedule. But that is not all; the staff is first class and speak English in a way that allows to communicate correctly and are very helpful.
Stayed 2 nights in Jan 2019
Response from Marketing and Communications Officer on 24 Jan 2019
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our location and service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marketing and Communications Officer

4/10 Poor

Victor

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Communication problem and not to recommend staying this hotel. Very uncomfortable and unfriendly.
Stayed 3 nights in Dec 2018
Response from Marketing and Communications Officer on 15 Jan 2019
Dear Guest, Thank you for sharing the experience of your stay at Crowne Plaza Guangzhou Huadu. Feedback like yours is very valuable to us and enables us to monitor our standards, which on this occasion regretfully has failed to meet your expectations. Your suggestion and opinion are very important to us. We will follow it up with related department. We look forward to welcoming you back to our hotel again. Thank you! Sincerely, Marketing and Communications Officer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived around 9am and even though check in isn't until 2pm, staff accomodated me and the service was excellent. The room was very luxurious and perfect for a 14hr layover to relax. Would definitely reccomend
Stayed 1 night in Dec 2018
Response from Marketing and Communications Officer on 4 Jan 2019
Dear Guest, Thank you for taking time to share your feedback regarding your recent stay with us at Crowne Plaza Guangzhou Huadu. We are very glad to know that our guest room and staff service helped in making your layover enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Sincerely, Marketing and Communications Officer