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Reviews of Americas Best Value Inn & Suites Clarksdale

2.5 out of 5
Americas Best Value Inn & Suites Clarksdale
350 South State Street, Clarksdale, MS

Reviews

5.6
Rating 10 - Excellent. 37 out of 287 reviews" "
Rating 8 - Good. 44 out of 287 reviews" "
Rating 6 - Okay. 77 out of 287 reviews" "
Rating 4 - Poor. 59 out of 287 reviews" "
Rating 2 - Terrible. 70 out of 287 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sherell

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Property had holes in the wall. Also floor was dirty in the bathroom and also terrible amenities.
Stayed 2 nights in Apr 2024
Response from abvi on 15 May 2024
Sorry for the stay

10/10 Excellent

Flossie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great even the friendly staff, kindness, and love that was shown tome it check-in.
Stayed 1 night in May 2024
Response from abvi on 15 May 2024
Thank you for the feedback please come again.

6/10 Okay

Gregg, Nevada

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Town itself very dirty & felt unsafe in area. Hotel room had very old furnishings (scratched & bad attempt to cover sofa) cracked tiles in bathroom & trash can we’re not clean on outside. Owners were from India and very difficult to understand
Stayed 1 night in May 2024
Response from abvi on 3 May 2024
Sorry for your stay and we are truly sorry you felt unsafe

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed, nice couch to watch TV. Desk needs power strip to plug in devices.
Stayed 1 night in Apr 2024
Response from abvi on 24 Apr 2024
Thank you for the feed back

4/10 Poor

Fred

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The AC did not work had to unplug to stop. Owner said AC repair was ordered over 1 year ago.
Stayed 1 night in Apr 2024
Response from Guest Relations on 19 Apr 2024
Dear Fred,We're sorry to hear that you didn't have a good time with us overall and that you encountered issues with the A/C during your stay. Your feedback will be discussed internally and we'll work to make improvements where necessary. Please consider giving us another chance in the future; we're confident that we can impress you.

10/10 Excellent

helen

Stayed 2 nights in Apr 2024
Response from abvi on 29 Apr 2024
Thank you I'm glad you enjoyed your stay.

2/10 Terrible

Dominique

Stayed 1 night in Jan 2024
Response from abvi on 23 Jan 2024
Sorry for your stay thanks for the feedback we are working on the issue.

10/10 Excellent

Rhonda

Stayed 1 night in Dec 2023
Response from abvi on 29 Dec 2023
Thank you for your Feedback

6/10 Okay

Earl

Disliked: Staff & service
Response from abvi on 18 Feb 2024
thank you for the rating

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Nov 2023
Response from abvi on 25 Nov 2023
Thank you for your feedback

6/10 Okay

Charles

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean there was Chips under the beds the toilet had low pressure i will not stay again had to bring my own sheets and towels You pay what you get 🤔
Stayed 2 nights in Nov 2023
Response from abvi on 16 Nov 2023
I'm sorry for your stay thank you for the feedback.

6/10 Okay

John, Munford

Disliked: Amenities
No Kleenex. Old towel behind the couch. Older facility. Breakfast was minimal. You get what you pay for. I needed a place to sleep. It was adequate.
Stayed 1 night in Nov 2023
Response from abvi on 12 Nov 2023
Thank you for the feedback .

8/10 Good

Geraldine

Stayed 3 nights in Sep 2023
Response from abvi on 30 Nov 2023
Thanks for the feedback

2/10 Terrible

Tarrunta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from abvi on 4 Nov 2023
sorry for your stay thanks for the feedback

8/10 Good

Kenneth Reamy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again if in the area for business.
Stayed 1 night in Oct 2023
Response from abvi on 28 Oct 2023
Thank you for your feedback I'm glad you enjoyed your stay please feel free to visit again

8/10 Good

Shawna

Stayed 1 night in Oct 2023
Response from abvi on 23 Nov 2023
thank you for the feedback

6/10 Okay

Lorraine, McAllen

Travelled with partner
Liked: Cleanliness, staff & service
The rooms are clean but very run down. There was mold in the air conditioning vents
Stayed 4 nights in Oct 2023
Response from abvi on 15 Oct 2023
Thank you for your feedback

6/10 Okay

Jeanette

Travelled with group
Liked: Cleanliness, staff & service
Good value for price
Basic no frills hotel with continental breakfast. The room was clean and comfortable, but the hotel is not located in a great area. Staff were very friendly.
Stayed 3 nights in Oct 2023
Response from abvi on 11 Oct 2023
Thank you for your feedback

4/10 Poor

Lois

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The whole place needs upgrading.
Stayed 1 night in Sep 2023
Response from GSH on 22 Sep 2023
Gracias por su elección en Hotsson Smart Acapulco, Lamentamos que la estancia no haya sido tan buena como esperabas. Gracias por tus comentarios y los tendremos en cuenta para ofrecer una mejor experiencia a nuestros huéspedes. Gracias por tu opinión revisaremos que fue lo que sucedió.

4/10 Poor

Shonda

Stayed 1 night in Sep 2023
Response from abvi on 3 Oct 2023
thanks for feedback

2/10 Terrible

Larry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from abvi on 21 Sep 2023
THANK YOU FOR FEEDBACK

8/10 Good

Todd

Stayed 1 night in Jul 2023
Response from abvi on 22 Jul 2023
Thank you for your feedback.

6/10 Okay

Keith

Disliked: Staff & service, property conditions & facilities
Just wasn't good
Stayed 1 night in Jun 2023
Response from GSH on 1 Jul 2023
Gracias por su elección en Hotsson Smart Acapulco, será un placer atenderlos nuevamente y superar sus expectativas..

6/10 Okay

Betty

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Room was dusty and unclean. Towels dingy. Sheets didn’t look the best, blanket had holes in it. Remote control had something on it. bathroom outdated and toilet was too close to the door.
Stayed 1 night in Jun 2023
Response from abvi on 28 Jun 2023
Thank you for your feed back.

2/10 Terrible

Gary

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Quite possibly the nastiest motel I’ve ever stayed at in my 66 years. 2 of 4 lamps did not work (broken switch). Clock radio broken and would not operate at all. Bathroom floor tile, tub and carpet is filthy. Furniture looks like it had not been dusted in months. Holes in the window curtain, No toilet paper. I can’t begin to describe. Do not waste your money staying here if you have to drive 100 miles for another motel.
Stayed 2 nights in May 2023
Response from abvi on 28 May 2023
sorry for your stay thank you for the feedback

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was horrible ..I was missing a latch off my door. The room was not clean and shower water did not get hot.
Stayed 2 nights in May 2023
Response from abvi on 25 May 2023
Im truly sorry for your stay

10/10 Excellent

Oma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from abvi on 5 May 2023
thank you

4/10 Poor

Annie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No tissue. Room had a smell paper coming off walls. Tv remote didn’t work. Air conditioner was either cold or hot had to unplug it for it to go off. Water power was not good had a dirty towel already in bathroom and sink was not cleaned
Stayed 2 nights in Apr 2023
Response from abvi on 26 Apr 2023
thank you for reaching out

2/10 Terrible

Kizzy

Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023
Response from abvi on 26 Apr 2023
Thank you for your feedback

8/10 Good

Laterra

Stayed 1 night in Dec 2022

6/10 Okay

Thomas

Liked: Cleanliness, staff & service

2/10 Terrible

Gregory

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
It was nasty. The furniture is old and smelly. The carpets and the walls were stained
Stayed 1 night in Oct 2022
Response from Guest Relations on 21 Oct 2022
Dear Gregory,Property cleanliness is crucial to our team, and it is upsetting to learn of the state of the accommodations you received. There is no excuse, and we will make sure that housekeeping uses your feedback to take action and improve their diligence. We can't change the past, but we want nothing more than another chance to improve your perceptions of us in the future.

2/10 Terrible

Mary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located to the 3-day music festival we were there for, and seemed like a good value for a 5 night stay. The minute I arrived and had to check-in from the sidewalk, I knew we were in trouble. The owners do not speak English very well, and were rude to me. I overlooked this, and also the room's condition until on the 3rd day I noticed a personal item was missing from my room. I informed the office and asked for it to be returned, no questions asked. The manager dismissed me by saying that my husband probably moved it somewhere else in the room, and did not take any responsibility for the item's disappearance which occured while we were at the festival. For the next two days, we were forced to remove our valuables and take them in the car with us. We were fortunate that some big-ticket items had not been stolen, but this situation made me worry each day about what was happening while we were away from there. When we returned to our room for the final night, the trash and wet bath towels had been removed but not replaced with clean towels. It was after 9 pm,so we made do with two hand towels that we hadn't used yet. Probably intentional. I had told the owner that he would receive a bad review for the stolen item which was a $30. rechargeable tac-light that I travel with. I doubt that I will be comfortable using Expedia from now on. If I had contacted this place directly, I would have known after speaking with them to keep looking...
Stayed 5 nights in Oct 2022
Response from abvi on 14 Oct 2022
I'm very sorry about your stay and I'm sorry our hotel didn't fit your standard. I never had an issue we always call if we find items in the room.

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was quiet and clean. The room was clean and neat. There were plenty of towels, shampoo, soap, refrigerator and microwave. Large screen TV. Plenty of electrical outlets. Lots of shopping and eating places in the area. Did not have a coffee maker but I was surrounded by places where I could get a cup of coffee.
Stayed 2 nights in Sep 2022
Response from abvi on 27 Sep 2022
thank you for your feedback

4/10 Poor

Barbara

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is aged, hadnt stayed here before but tge city was sold out and this property was available, a dirty pair of underwear welcomed us into the room under the bed, lets me know it wasnt vacummed. The door was off track, so you could see outside see outside. You get what you pay for. Also the showers need to be upgraded.
Stayed 2 nights in Sep 2022
Response from abvi on 27 Sep 2022
Im sorry for your stay we will take care of this matter thank you for the feedback.

2/10 Terrible

Mtanius

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing to like It’s a shack. Not even coffee was offered. Not clean. Check in area is outside the hotel in the burning heat
Stayed 2 nights in Sep 2022
Response from abvi on 8 Sep 2022
Sorry for your stay thank you for the feedback

10/10 Excellent

Sherrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from abvi on 5 Sep 2022
thank you for your feedback we are happy that you enjoyed your stay please feel free to stay again

6/10 Okay

Earl

Stayed 4 nights in Aug 2022

4/10 Poor

Robert J.

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
low grade
Stayed 1 night in Aug 2022
Response from abvi on 13 Oct 2022
I'm sorry for your stay but thank you for your feedback

6/10 Okay

James

Disliked: Cleanliness, property conditions & facilities
Might stay again but needs cleaning
Of the options available in town for last night, this seemed like the best compromise. We read the reviews and it started that there was a remodel going on..I believe paint is the upgrade and nothing else. The room was spacious but dirty. Sheets were clean, we want to believe. Tons of black hair in the bathroom and the sink counter was almost sticky with hairspray of days before. Bed was comfortable. AC was quiet and worked. Our room 127, was facing Burger King which is fine by itself but around 2:00am the boom boom music started. Didn't last long but woke us. Felt fairly safe. Well lit.
Stayed 1 night in Jul 2022
Response from abvi on 28 Jul 2022
Thank you for your feedback

6/10 Okay

Joyce

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was clean just very outdated. only stayed one quick night.
Stayed 1 night in Jun 2022
Response from Abvi on 5 Jul 2022
Thank you for your feedback

2/10 Terrible

Rhonda

Stayed 1 night in Jun 2022

2/10 Terrible

ted

Travelled with partner
Disliked: Staff & service
We pulled up and left without staying , bad dangerous place
Stayed 1 night in May 2022
Response from abvi on 13 May 2022
I'm sorry you did not give our hotel a try we are a very safe place to stay. we have cameras all over our property. and we are right on the highway next to many other hotels and restaurants.

4/10 Poor

Kimberly

Travelled with family
Disliked: Amenities, property conditions & facilities
It was a place to stay near festival.
Stayed 1 night in Apr 2022
Response from abvi on 13 May 2022
Thank you for your feedback

10/10 Excellent

Charlette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stay here once a month on my visit to see my husband and the workers are so nice and the room is always clean. This is the only place I stay. There nothing I don’t like, great stay
Stayed 1 night in Apr 2022
Response from abvi on 6 Apr 2022
Thank you so much for the feedback please feel free to come again.

4/10 Poor

Terry

Business traveller
Disliked: Cleanliness, property conditions & facilities
Be careful going the cheap(er) route!
Hotel overall was a mess. Paint buckets & trash scattered all around parking lot. 2 vacant rooms beside our room (#128), the doors were wide open all night with no one occupying them. Nightstand beside bed in our room was covered in greasy lipstick. Yes, pink lipstick. All over top of nightstand. Probably same lipstick was used to make a visible cross on wall mirror. When we wiped off mirror, towel was covered in pink. Refrigerator barely cold and freezer was dirty with an old ice cream paper cover stuck inside.We were scared to sleep on comforter and especially under the sheets. Went to Walmart and bought a complete comforter set and draped over existing comforter so we felt safe(er) sleeping on bed. Reserved room for two nights, but only stayed one night. Beware of choosing hotel room based on a cheaper price. You will get what you pay for. We should have paid more and got a room at Quality Inn down the street, though it didn't appear to be super outstanding itself.
Stayed 2 nights in Mar 2022
Response from Guest Relations on 19 Mar 2022
Dear Terry, It's unfortunate to hear that you didn't enjoy your time with us and we hope you'll accept our apologies for any cleanliness issues during your visit. Rest assured, our housekeeping team will look into your claims further and make changes where necessary. Thank you for your feedback and we wish you all the best.

10/10 Excellent

sherika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 1 night in Feb 2022
Response from abvi on 2 Mar 2022
Thank you for your feedback

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Price was good. It was ok. Didn't know there was a shooting range nearby. Not their fault.
Stayed 2 nights in Dec 2021
Response from abvi on 3 Jan 2022
thank you for your feed ack please come again

8/10 Good

Nicole

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I left a purple taser in room 204 Saturday morning but i have called the same day but nobody answered the phone
Stayed 1 night in Dec 2021
Response from abvi on 3 Jan 2022
thank you for letting me know

6/10 Okay

Lottie

Liked: Cleanliness, staff & service, property conditions & facilities
The service desk representative was very helpdul
Stayed 1 night in Dec 2021
Response from abvi on 11 Dec 2021
thank you for your feed back