Front of property
Check availability

Reviews of Citrin Hotel

3 out of 5
Citrin Hotel
Str Rosiorilor 18-20, Brasov

Reviews

9.0

Wonderful

Rating 10 - Excellent. 62 out of 103 reviews" "
Rating 8 - Good. 30 out of 103 reviews" "
Rating 6 - Okay. 8 out of 103 reviews" "
Rating 4 - Poor. 0 out of 103 reviews" "
Rating 2 - Terrible. 3 out of 103 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

vance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a hidden gem. I recommend staying here when in the Braşov area.
Stayed 1 night in Apr 2024
Response from Hotel Citrin Team on 28 Apr 2024
Dear Vance,Thank you for sharing with us your experience at our property. We look forward to welcoming you again on your next trip to Brasov.Best regards,

10/10 Excellent

Bobbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property close to the train station. The rooms are nice and large. There are steps or an elevator to use. The beds are very firm… the included breakfast was amazing with a lot of food and options. Available. There are restaurants near the mall and downtown.
Stayed 2 nights in Mar 2024
Response from Adrian O. on 18 Mar 2024
Dear Bobbie,Thank you for your excellent review! We're thrilled to hear that you had a great experience with our service. We're glad to know that our breakfast met your needs. Thank you for choosing our hotel, and we hope to provide you with another great stay in the future!Kind regards,

10/10 Excellent

Beau

Stayed 2 nights in Aug 2023
Response from Adrian - Hotel Manager on 2 Sep 2023
Dear Beau,Thank you for you revie. We look forward to welcoming you again.Best regards,

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very well located between the train station and the Old Town. Very friendly staff and everything we needed was provided. The room had a fridge/minibar and the shower pressure was excellent. AC kept the room comfortable. Very close to a shopping center as well.
Stayed 2 nights in Jul 2023
Response from Hotel Citrin Team on 4 Aug 2023
Dear Justin,Thank you for your wonderful review. We are so happy that you enjoyed your stay with us. We look forward to welcoming you at your next visit in Brasov.Best regards,

10/10 Excellent

Endre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is outstanding in both terms of quality, and service. Just 5 minutes walking time to gigantic shopping mall with large variety of dining options.
Stayed 2 nights in Jul 2023
Response from Hotel Citrin Team on 4 Aug 2023
Dear Endre,Thank you for choosing Hotel Citrin on your trip to Brasov. We are glad to know that we made your stay at the hotel, an extraordinary experience.This is very motivational for our team, and we hope we can welcome you very soon back to the hotel.Best wishes,

2/10 Terrible

tamar

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
not recommended!!!
Very old rooms. Terrible beds. The mattress is old and it feels like we're sleeping on a board. We couldn't sleep because of the discomfort. It's a shame that they edit a photoshop to present a hotel that is far from reality. Even though we booked 4 nights, we ran away after a night that was a nightmare.
Stayed 4 nights in Jun 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Citrin for 3 nights in May. The whole hotel was spotlessly clean and the our room very spacious. Staff were very friendly and helpful. Breakfast was excellent with a selection of freshly prepared options (we had omelette) together with pastries, fruit, yoghurt, bread, cheese, meat etc. The hotel is situated in a quiet street near to a large shopping centre. It is about 15 min walk from railway station and about 20 mins from the old town which has many restaurants and bars. We would certainly stay here again if we visit Brasov in the future.
Stayed 3 nights in May 2023
Response from Adrian on 8 Jul 2023
Dear Andrew,Thank you for taking the time to share your experience at the Citrin Hotel.The team are delighted that you had a pleasant stay with us. We value our guests' feedback as it allows us to improve the quality of our services. Looking forward to seeing you,Warm regards from Brasov

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good People, Good location
The rooms are nice and spacious with all the expected amenities. Where they really shine are the people that work there - everyone is incredibly helpful, informative and just very accommodating. I had asked if they had fruit for breakfast and the next thing I know they are going to the store to get berries - for that breakfast. Who does that? I really appreciated the effort, but that's how they are at Citrin - very nice.
Stayed 3 nights in May 2023
Response from Adrian on 8 Jun 2023
Dear Guest, Thank you for making time to share withs us such a wonderful review. We are glad to hear that you have a lovely stay at our hotel. We look forward to welcoming you again on your next trip to Brasov. Best regards,

10/10 Excellent

Mihai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and central hotel
One of the BEST stays that we had in Brasov! The hotel is very nice, clean and close to the city centre. It is also right nearby a shopping mall, where you can find a hypermarket and lots of dining options. It is a family business and the owner is a very nice lady. We also had a delicious breakfast. We will certainly return!
Stayed 1 night in May 2023
Response from Adrian on 2 Jun 2023
Dear Mihai, Thank you for taking the time to share your experience at the Citrin Hotel. We value our guests' feedback as it allows us to improve the quality of our services. Looking forward to seeing you, Warm regards from Brasov,

10/10 Excellent

Del

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, spacious and clean property
Great property which is very clean and well managed. While property is outstanding the location is not ideal for restaurant selection. We preferred to walk to Old Town which is about a mile and half but with great dining options
Stayed 2 nights in May 2023
Response from Adrian on 27 May 2023
Dear Mr. Del,Thank you for making time to share withs us such a wonderful review. We are glad to hear that you have a lovely stay at our hotel. We look forward to welcoming you again on your next trip to Brasov.Best regards,

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful, well run hotel. Just off the Main Street but close enough for the OldTown bars and restaurants. Adrian at reception was very knowledgeable, helpful and spoke perfect English. I would most definitely return to this hotel and recommend this to all and sundry
Stayed 2 nights in May 2023
Response from Adrian - Hotel Manager on 19 May 2023
Dear David,Thank you for choosing Hotel Citrin for your stay in Brasov and for taking the time to share your experience with us. We were so glad to welcome you.Our staff is always available to satisfy our guests needs and expectations. We look forward to welcoming you very soon.Best regards,

10/10 Excellent

liana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomand cu drag acest hotel: locatie linistita, personalul este foarte amabil, camerele spatioase si curate, micul dejun a la carte, parcare la locatie. Am fost cazati de patru ori pana aucm aici si vom reveni de cate ori cu business sau in trecere prin Brasov.
Stayed 2 nights in Feb 2023
Response from Adrian on 14 Mar 2023
Dragă Liana,Vă mulțumim pentru comentariul dumneavoastră minunat. Suntem încântați să aflăm că v-a plăcut șederea în locația noastră și vă așteptăm cu drag ori de câte ori veți ajunge în orașul Brașov.Cu stimă,

10/10 Excellent

Mihai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the best stay in Brasov
Another GREAT stay at this lovely hotel. The hotel is very close to the center of Brasov. Although it is rated as a 3-star hotel, it offers services far above this standard and far above 4-star hotels. The rooms are large, in good condition, immaculately clean, breakfast is fresh and delicious and the staff is kind and friendly.
Stayed 1 night in Oct 2022
Response from Adrian on 2 Jun 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Comer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Correct in very way. Clean, quiet, excellent service. The breakfast was terrific, enough to tide one over to dinner. Located just around the corner from AFI, a massive, modern mall with an enormous food court. Otherwise, not much by way of dining options in the area; and a bit of a hike from the city center (15-20 minutes). Otherwise, a great option for a stopover in this city.
Stayed 1 night in Sep 2022
Response from Adrian on 1 Oct 2022
Dear Comer,Thank you for taking the time to share your experience at the Citrin Hotel.The team and I are delighted that you had a pleasant stay with us. We value our guests' feedback as it allows us to improve the quality of our services.Looking forward to seeing you,Warm regards from Brasov,Adrian - Hotel Manager

10/10 Excellent

miguel, helotes

Liked: Staff & service, amenities, property conditions & facilities
Owner and receptionist very professional. Excellent Breakfast
Stayed 3 nights in Aug 2022
Response from Adrian on 25 Aug 2022
Dear Miguel, Thank you for your feedback! We are delighted to hear that you had a pleasant stay in our establishment. We are looking forward to seeing you again during your next stay in Brasov.Kind regards,

8/10 Good

Roberta

Stayed 1 night in May 2022
Response from Adrian-Hotel manager on 7 Jun 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ana, Prague

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was super nice and friendly! Parking is amazing and overall the stay was super as room was clean and fresh :)
Stayed 1 night in Mar 2022
Response from Adrian on 15 Mar 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

sigal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great vaiue hotel
the staff was very friendly and helpfull with everything we needed. room was spacious, clean, shower was gret. breakfast was very good . we will definately recommend this hotel to our friends. the location of the hotel is great -just behind a big shopping center
Stayed 2 nights in Sep 2021
Response from Adrian on 4 Oct 2021
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Fred, Toronto, Canada

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and spacious room. The rooms don’t have blackout curtains. Stairs aren’t light up all times. During 4 nights stay they did not clean the room once. Breakfast is good but takes 30 minutes to served it. Air conditioning doesn’t cool down enough to keep the room fresh in hot days.
Stayed 5 nights in Aug 2020

10/10 Excellent

ATEF

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Adrian on 27 Jan 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Alex, UK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small problem with the hitting but, they've done all the possible to be everything ok. On request vegan foo too.
Stayed 2 nights in Nov 2019

8/10 Good

Gabriela

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big,very clean rooms, friendly and very helpful staff ! Highly recommended !
Stayed 1 night in Sep 2019
Response from Adrian on 4 Sep 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We really liked our stay at this hotel. It was very clean, and the breakfast was very good. We liked the gentleman that checked us in. We had a problem with our air conditioning, told this gentleman and he immediately fixed it. He suggested places to eat. And we basically enjoyed our stay.
Stayed 2 nights in Jul 2019
Response from Adrian on 15 Jul 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Adrian on 5 Jul 2019
Dear Guest, Thank you for your review. We hope to come again in our home. Kind regards

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Adrian on 25 Jun 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Exceptional hotel with excellent customer service. Room is equipped with slippers, bathrobes, refrigerator, and a large supply of towels. Also walking distance to town center. Highly recommend and will stay there again if I return. Large room.
Stayed 2 nights in May 2019
Response from Adrian on 22 May 2019
Dear Sir, Thank you for your great rating and for the positive feedback. Welook forward to welcoming you back again soon. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019
Response from Hotel Manager on 6 May 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Vicken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Hotel Manager on 25 Apr 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, very clean and tidy. Staff extremely helpful and friendly.
Stayed 3 nights in Apr 2019
Response from Hotel Citrin Staff on 23 Apr 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Colin, UK

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice quiet, comfortable hotel
Although not in the centre, easily accessible by bus or taxi
Stayed 5 nights in Sep 2018
Response from Adrian on 1 Oct 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Comfortable, clean and close to old Brasov. Good breakfast
Stayed 2 nights in Sep 2018
Response from Adrian on 11 Sep 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

UNGUREANU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Adrian Olteanu on 11 Sep 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

LIOUDMILA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Adrian Olteanu on 11 Sep 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jared

Liked: Staff & service, room comfort
It’s a good enough hotel. My room had a funky smell to it. Breakfast was fine.
Stayed 2 nights in Aug 2018
Response from Adrian Olteanu on 11 Sep 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Good location Excellent service Great room Clean rooms
Stayed 1 night in Jun 2018
Response from Adrian Olteanu on 11 Jul 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Dan M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון שקט נעים נקי עם צוות אדיב ומאיר פנים

10/10 Excellent

Simona , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay
The Hotel is situated in a quiet area of Brașov, better to get there by taxi as difficult to find with google maps. The staff is wonderful, friendly and very helpful. Breakfast is quite affordable and very good. Great place to be and small so not too many people around. Room was super clean and very comfortable.
Stayed 4 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff
Was able to hitch a ride with staff. Get late checkout
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to old and new areas, mall, etc. Very amiable staff!
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfortable, clean hotel
A good place to stay. As i've written: Nice, comfortable, clean, silent, decent breakfast, friendly english-speaking stuff. A minor disadvantage is a 25 min walk to the center of old town.
Stayed 4 nights in May 2017

10/10 Excellent

Lev, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is actually 3+ stars hotel.
+ central walkable location + breakfast not extremely various, but very satisfactory
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place!
Very good place, about 20 minutes walking from downtown Brasov. Staff was very nice. I wish breakfast was earlier so we could eat before skiing

8/10 Good

Ning Yan

Liked: Cleanliness
Disliked: Room comfort
The hotel is located near the center of the historical district but still quite a walking distance. The rooms needs better amenities such as proper charging stations. Room is comfortable enough.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort