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Reviews of Romel Suites

3 out of 5
Romel Suites
168 Naguilian Rd, Baguio, CAR

Reviews

5.8
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 3 out of 7 reviews" "

3.6/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

3.6/10

Property conditions & facilities

Reviews

10/10 Excellent

JC, Legazpi

Very accommodating staff
Stayed 3 nights in Mar 2020

2/10 Terrible

Ronaldo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything failed that day, elevator not working, water pressure is weak. Ventilation is bad and if you open the windows you can hear the drunk people from the streets.
Stayed 1 night in Jan 2020
Response from ROMEL SUITES on 12 Jan 2020
We're very sorry for what happened ma'am/sir. It was unacceptable and will never happen again. We will try to improve our service ma'am/sir :)

8/10 Good

Clarence

Stayed 1 night in Dec 2019

8/10 Good

Lilian Yvette

Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Romel Suites on 12 Jan 2020
We're very sorry for what happened ma'am/sir. It was unacceptable and will never happen again. We will try to improve our service ma'am/sir :)

8/10 Good

Jordan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Romel Suites on 12 Jan 2020
Thank you for staying at Romel Suites Have a Nice day :)

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They turned off the water, I had to ask them to turn it on but the water pressure was too low for the water heater to work. Was not pleasant that we left the hotel 1 day early.
Stayed 3 nights in Oct 2019