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Reviews of o3Hotel

3 out of 5
o3Hotel
1 Mangalia Street, Warsaw, Masovia

Reviews

7.6

Good

Rating 10 - Excellent. 65 out of 240 reviews" "
Rating 8 - Good. 84 out of 240 reviews" "
Rating 6 - Okay. 64 out of 240 reviews" "
Rating 4 - Poor. 19 out of 240 reviews" "
Rating 2 - Terrible. 8 out of 240 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nataliia

Stayed 4 nights in Sep 2022

10/10 Excellent

DZMITRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the O3 hotel in Warsaw this past weekend. We’d read reviews about it being a hostel and very noisy so we’re a bit wary. We need not have worried. The first 7 floors are hostel and the top 3 floors hotel. We were on the 10th floor and had no noise problems at all. The hotel is wonderfully clean and tidy. The rooms are your standard Premier Inn/Holiday Express type rooms. The shower/toilet was very tidy and clean and well appointed. Maid service was excellent. We ate breakfast there twice. There was hot and cold food available. The hot food was very tasty, but if you’re not adventurous then you’d be limited to scrambled egg and hot dogs. But when I’m Poland eat like a Pole. Reception staff were very helpful. A great base. 15 minute drive from the old town, the airport and everywhere else we wanted to go. Perfect.
Stayed 3 nights in May 2022
Response from kierownik recepcji on 19 May 2022
Dear Guest, thank you very much for your recommendation!:) We are glad that your stay was nice and comfortabled. Hope to see you again in the future! Best regards, Hotel O3 team

10/10 Excellent

Robert, Waynesboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

6/10 Okay

Callum

Liked: Cleanliness
Disliked: Staff & service
The hotel was nice but the reception lost each of my bookings.
Stayed 2 nights in Apr 2022
Response from Team O3 Hotel on 15 Apr 2022
Dear Guests, Thank you very much for choosing our Hotel. We are very sorry that the clean situation does not quite live up to expectations. Your suggestions are very important to us so that we can work on what's wrong. However, we hope that we will be able to host you again. We wish you all the best.

2/10 Terrible

Callum

Stayed 2 nights in Mar 2022
Response from Team O3 Hotel on 15 Apr 2022
Dear Guests, Thank you very much for choosing our Hotel. We are very sorry that the clean situation does not quite live up to expectations. Your suggestions are very important to us so that we can work on what's wrong. However, we hope that we will be able to host you again. We wish you all the best.

10/10 Excellent

Iryna

Stayed 1 night in Mar 2022
Response from Team O3 Hotel on 15 Apr 2022
Dear Iryna, Thank you very much for choosing our Hotel. We are very sorry that the clean situation does not quite live up to expectations. Your suggestions are very important to us so that we can work on what's wrong. However, we hope that we will be able to host you again. We wish you all the best.

2/10 Terrible

Ionica

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
It was not a pleasant experience. Dirty, cold and just bad treatment or no treatment from staff. Never going there again.
Stayed 1 night in Nov 2021
Response from Team O3 Hotel on 24 Nov 2021
Dear Guest, thank you for choosing our Hotel. We are very pleased that your stay in our hotel was fully successful. We sincerely invite you to visit our hotel again in the near future. We wish all of us health in this difficult time. See you.

6/10 Okay

Andrew

Travelled with group
Disliked: Cleanliness, staff & service
The rooms were cumfy and the bar was lovely, however the house keeping need to be shown how to do there jobs.
This was under my bed and I reported it to reception with my room number and nothing was done about it
Stayed 2 nights in Sep 2021
Response from Team O3 hOTEL on 29 Sep 2021
Dear Guests, Thank you for choosing our Hotel. We are very sorry that the hotel did not meet your expectations. However, we hope that in the future we will be able to host you again to cover up any bad impressions. best regards

6/10 Okay

Nikolina

Travelled with group
Liked: Amenities, property conditions & facilities
/
Stayed 1 night in Aug 2021
Response from Pozdrawiam Zespół Hotelu Aramis on 7 Sep 2021
Szanowni Goście, dziękujemy za wybór naszego Hotelu. Bardzo nas cieszy iż Państwa pobyt w naszym hotelu udał się w pełni. Serdecznie zapraszamy do ponownych odwiedzin naszego hotelu w najbliższej przyszłości. Życzymy zdrowia w tym trudnym czasie dla Nas wszystkich. Do zobaczenia.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it's far from center, it's still accessible. You can find some groceries around hthe hotel, you have no problem to find food and so on.
Stayed 3 nights in Dec 2019
Response from Marta Bogusławska on 26 Jan 2020
Dear Guest, thank you for such wonderful recommendation! I'm very happy, that you enjoyed your stay in Start Hotel Atos. Hope to see you again in a future. With kind regards - Marta Bogusławska, Deputy Manager

8/10 Good

Magdalena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location of the hotel-close to the center and a reasonable price
Stayed 1 night in Oct 2019
Response from Marta Bogusławska on 2 Dec 2019
Dear Magdalena, thank you for such wonderful recommendation! I'm very happy, that you enjoyed your stay in Start Hotel Atos. Hope to see you again in a future. With kind regards - Marta Bogusławska, Deputy Manager

4/10 Poor

Zhanetta

Travelled with family
Disliked: Staff & service, room comfort
Too expensive parking! Very bad internet connection.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Clean room - that's all good that I may tell about this hotel. I was extremely frustrated with their tricky, slow, and unstable internet connection (wifi). I wasn't able to accomplish even minor tasks. I may understand the dust and noise in the lobby due to a major renovation. But, the air conditioner didn't work and I couldn't open the window because the handle was missing.
Stayed 2 nights in Aug 2019

2/10 Terrible

Rob

Travelled with group
Liked: Cleanliness
Very low standard hotel. Room clean. Good terrible.
Stayed 2 nights in Jul 2019
Response from Marta Bogusławska on 2 Aug 2019
Dear Rob, thank you for choosing Start Hotel Atos I 'm sorry, that hotel did not meet you expectations in 100%. Hope to see you again in a future. With kind regards Marta Bogusławska, Deputy Manager

4/10 Poor

Matthew, Trawden, Lancashire

Disliked: Staff & service, property conditions & facilities
Very noisy, men at work all day , shower was terrible and was broken
Stayed 3 nights in Jan 2019
Response from Marta Bogusławska on 20 Jan 2019
Dear Matthew, Thank you for leaving an opinion - we always try to do everything in our best to meet your expectations. I hope we get a chance to erase the bad taste. We cordially invite you to our hotel. With regards

6/10 Okay

Thilak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Marta Boguslawska on 27 Aug 2018
Dear Thilak, thank you for choosing Start Hotel Atos and for your opinion. I hope, that we will have a pleasure to host you in a future. With kind regards Marta Bogusławska, Deputy Manager

4/10 Poor

Gilad, Israel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We had our stay in the begining of August. The temprature outside was between 30-35 degrees. THAT IS VERY HOT! AND HUMIDITI AROUND 90%. The hotes has not AIR CONDITION and even to FANS. the windows will not open for more then 2-3 cm. we had to leave and change hotel because no one can live or sleep in these conditions without air.
Stayed 7 nights in Jul 2018
Response from Marta Boguslawska on 27 Aug 2018
Dear Gilad, thank you for your opinion. Unfortunately, our hotel is not equipped with air conditioning, which in the light of currently prevailing heat, is certainly not very comfortable. We offer a fan rental from the reception on request. Of course, this will not solve the problem of a high temperature in 100%, but it will certainly help. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. With regards Marta Bogusławska, Deputy Manager

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Dear Rapunzel
Hotel seems to be quiet and in a friendly neighborhood, but the interior is a throwback to the student dorms. Old bathroom, old chairs, old box TV. Seems just the mattress is fairly new. And all of that would be tolerable if it wasn't for tons of hair left all over the room. On the beds, on the night table, on the wall of the shower... Also, kettle from the pictures is a lie. I have no kettle.
Response from Marta Bogusławska on 21 Apr 2018
Dear Guest, Thank you for your opinion regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. With regards

8/10 Good

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2018
Response from Marta Bogusławska on 29 Jan 2018
Szanowny Panie Marcinie, bardzo się ciszę, że pobyt w hotelu Atos był dla Pana udany i zaowocował tak miłą dla nas rekomendacją. Zapraszamy ponownie! Z pozdrowieniami Marta Bogusławska, kierownik recepcji

4/10 Poor

Urszula, Boston, MA, USA

Disliked: Property conditions & facilities
Security at hotel
My suitcase was gone through when I was having breakfast downstairs and my destination address stolen. As a result, my 95 mother received 3 phone calls from a Polish women, claiming to be me, demanding money to be sent asap to her. I have used this hotel a lot when I am in Warsaw and now I shall never feel safe there again. The hotel needs to put in safes into each room so that guests can put valuables in them.
Stayed 2 nights in Sep 2017
Response from Marta Bogusławska on 10 Oct 2017
Dear Urszula, I'm very sorry, that hotel did not meet your expectations in 100%. I didn't heard from any of our departments such kind of story... In that kind of situations please inform as soon as it possible manager and police. With kind regards Marta Bogusławska, FO manager

8/10 Good

simon, Wolverhampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
nice hotel for a 2star was really impressed. hassle free check in staff friendly helpful credit to hotel. room large was a twin room beds are the most comftable had a great nights sleep. bathroom large shower very powerful free toiletries had early checkout for flight didn't have breakfast wouldn't hesitate to stay there again
Dear Simon, thank you for choosing Start Hotel Atos and for your opinion. I hope, that we will have a pleasure to host you in a future. With kind regards Marta Bogusławska, FO manager

10/10 Excellent

Idan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Idan,thank you for such wonderful recommendation! I'm very happy, that you enjoyed your stay in Start Hotel Atos. Hope to see you again in a future. With kind regards from sunny Warsaw - Marta Bogusławska, FO manager

8/10 Good

Jacek, Hudson,FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay
I like The price of the Hotel and location. Hotel is very clean, breakfast is good, I like it.
Stayed 1 night in Sep 2017
Response from Marta Bogusławska on 18 Sep 2017
Dear Mr Jacek, thank you for such wonderful recommendation! I'm very happy, that you enjoyed your stay in Start Hotel Atos. Hope to see you again in a future. With kind regards from sunny Warsaw - Marta Bogusławska, FO manager

8/10 Good

Mr Zvi Sobel

Liked: Cleanliness, staff & service
Best of the low price
Well priced dorm standard rooms but cannot fault at price.
Dear Mr Sobel, thank You so much for your opinion! It's very important for us, that your stay meet your expectations. I hope that we will have a pleasure to host you again With kind regards Marta Bogusławska, FO manager

4/10 Poor

AA, London

Liked: Staff & service
Disliked: Cleanliness, room comfort
Converted block of flats. Half refurbished.
Metal frame beds, worn out towels, coming off paint, late 70 decor. Brings bad memories from the past.
Response from Marta Bogusławska on 12 Mar 2017
Dear Guest, I'm sorry that the hotel did not meet your expectations. Each day we're doing our best to preapre for our Guests clean and comfortable rooms to make their stay in Warsaw nice. Hope to see you again in a future With regards Marta Bogusławska, FO manager

6/10 Okay

Gustavo

Liked: Cleanliness, property conditions & facilities, room comfort
They were remodeling, noise started around 7:30 am
Response from General Manager on 12 Oct 2016
Dear Guest, thank you for choosing our hotel and for your opinion. I apologize for inconvenience because of a fact of renovation works. But I hope that you will be our guest again - after renovation :) With regards Marta Bogusławska, FO manager

6/10 Okay

Gracjan

Disliked: Property conditions & facilities, room comfort
Budget and basic
Cheap hotel for 1 day stay
Response from General Manager on 2 Oct 2016
Dear Guest, thank you for choosing Start hotel Atos and for founding a time for leaving opinion. We are glad, that you enjoyed your stay. We will be glad to host you again With regards Marta Bogusławska - FO manager

8/10 Good

Anthony, Co Limerick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value Hotel
I stayed in this hotel for five nights and found it excellent value. The staff were friendly and helpful. The room was spacious and clean.To get to Warsaw old town I used the 116 bus which stops right outside the hotel.
Response from General Manager on 2 Oct 2016
Dear Guest, thank you for choosing Start Hotel Atos and for founding a time for leaving opinion. We are glad, that our staff, location and rooms meet swith our expectations. We will be glad to host you again With regards Marta Bogusławska - FO manager

8/10 Good

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Lucian, Berlin

Liked: Cleanliness
Good price/quality

6/10 Okay

Vaughan, Ipswich England

Just stayed the one night the 3 course buffet was a let down as half of it was not replenished when run out

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
they need to have fridge in the rooms.... we had to go down stairs to receptionists to have our items needed refrigerated.

10/10 Excellent

Marta, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value Hotel
Great budget hotel - Turns out this building was originally constructed for workers rebuilding Warsaw after the 2nd World War. It's since then been converted into apartments and now into a hotel. Basic Style accommodations but great value

6/10 Okay

sandibel, Mexico

Liked: Cleanliness, room comfort
the good thing about this hotel is that is close to the bus stop and it is very easy to get to downtown

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Jerry R, Toronto, Ontario

Liked: Staff & service
Good location
One bus 148 to the airport, bus 116 to the Old Town, three buses to Central Station. Had some problem with internet.

6/10 Okay

Aliaksei

Liked: Cleanliness, room comfort

2/10 Terrible

Iyad, Sweden

Disliked: Staff & service, property conditions & facilities, room comfort
check in transfer to another hotel
reservation was done for a two stars hotel while for check in we were transferred to another bad room in 1 star nearby hotel . free parking was gifted as a compensation

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
very good
It is a wonderful place to stay. hope someday room lock would be change into automatic swipe card for safety reason.over all very good.

8/10 Good

Sue , Manchester, England

Liked: Staff & service, property conditions & facilities, room comfort
Great Budget Stay!
Ok, so there is no air con, safe, fridge in the rooms in this hotel but the friendliness of the staff and the location (thanks to the excellent Polish transport system) more than make up for this. Many thanks to Urszula on reception for all her help. The 116 bus stops opposite the hotel and takes you straight into the Old Town. On returning get off at the Magnalia stop, which is just outside the hotel's grounds. Easy access to the train/bus station too by several buses. We took the advice of another reviewer and asked for a room overlooking the rear of the hotel to avoid hearing the traffic from the busy main road. Please ensure you cross this road only at the crossroads and when the "green man" is illuminated as you can be fined otherwise! The beds were comfortable, towels changed regularly and a hairdryer was handed straight to us on request at reception. The wifi was excellent.. the only hotel I have possibly ever stayed in where I didn't have to move around the room or go into the corridor to get a good signal. I would definitely recommend this hotel for anyone on a budget visit to Warsaw.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

M.Bu, Slovakia

Liked: Cleanliness, property conditions & facilities
Hotel location

8/10 Good

Mark, Issue

Liked: Room comfort
Disliked: Property conditions & facilities

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel
No proper maintenance and no cleaning of the rooms. Some of the hotel inmates cause so much noise that I could not sleep whole night. Not a single day my room was cleaned. Water was also not provided in the room. I will never chose to stay in this hotel next time.

8/10 Good

david, dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
handy commute to centre
overall good helpful staff, no problems , good shop close by

6/10 Okay

Gary

Disliked: Property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities