Restaurant

Reviews of KEIKYU EX INN Higashiginza

3 out of 5
KEIKYU EX INN Higashiginza
2-15-15 Tsukiji, Chuo-ku, Tokyo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 174 out of 304 reviews" "
Rating 8 - Good. 100 out of 304 reviews" "
Rating 6 - Okay. 22 out of 304 reviews" "
Rating 4 - Poor. 7 out of 304 reviews" "
Rating 2 - Terrible. 1 out of 304 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a couple who love to explore good food and shopping. The room was very comfortable and neat.
Stayed 3 nights in Apr 2024
Response from Keikyu EX Inn Higashiginza Frontdesk on 4 May 2024
Thank you very much for staying at Keikyu EX Inn Higashi Ginza.I am very relieved to read your comment that you had a comfortable stay. The very popular Tsukiji and Ginza are within walking distance from our hotel, so we think it's perfect for sightseeing and shopping.We hope that you will stay at our hotel again when you are in the area.Thank you once again for taking the time out of your busy schedule to post your review.

10/10 Excellent

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 3 nights in Mar 2024
Response from KeikyuExinn Higashiginza on 26 Mar 2024
Thank you for using Keikyu EX Inn Higashi Ginza. I was relieved to see that you were satisfied with this use. We look forward to seeing you next time.

8/10 Good

debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Although the room was very small it was in great location
Stayed 1 night in Mar 2024
Response from Keikyu EX Inn Higashiginza Front on 14 Mar 2024
Dear Mr/Ms.Debra SaitoThank you very much for choosing to stay at Keikyu EX Inn Higashi-Ginza among many hotels. We also deeply appreciate your taking the time to post a review in the midst of your busy schedule. We apologize for any inconvenience caused by the size of the room during your stay. For those who stayed in a semi-double room this time, we have larger rooms such as double rooms and twin rooms. The double room has one bed larger than a semi-double, and the twin room has two semi-double beds. However, as the number of double rooms and twin rooms is small and they tend to be fully booked, we recommend that you make a reservation as early as possible if you wish. If there is another opportunity, please relax in a slightly larger room.We look forward to seeing you again.Keikyu EX Inn Higashiginza Front

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Right across the street from the Fish Market and close to all the great shopping and restaurants that Ginza has to offer. We only stayed for a night. Rooms were clean, but they're small. Typical for Tokyo Hotel rooms. It was perfect for our one night in Tokyo, very central.
Stayed 1 night in Mar 2024
Response from Keikyu EX Inn Higashiginza Frontdesk on 12 Mar 2024
Thank you very much for staying at Keikyu EX Inn Higashiginza.And thank you very much for your review.As you said, our hotel is located 1 minute walk from Tsukiji Fish Market.There are also many restaurants and sightseeing spots nearby, and the Ginza shopping district is about a 10-minute walk away.And it also has excellent access to Tokyo Skytree and Toyosu Market.We apologize for the inconvenience caused by the small room.The room we used this time is a semi-double room, but we also have double rooms and twin rooms, which are popular because they are larger.We hope that you will visit our hotel again when you come to Japan.We look forward to seeing you again.Keikyu EX Inn Higashiginza Frontdesk

10/10 Excellent

William

Stayed 3 nights in Mar 2024
Response from KeikyuExinn Higashiginza on 30 Mar 2024
Thank you for staying at Keikyu EX Inn Higashi Ginza.We hope you enjoyed your stay.We will continue to strive to improve our services so that you can be satisfied.Please use our hotel again when you come to Japan.We are looking forward to seeing you again.

8/10 Good

Ty

Liked: Cleanliness, staff & service, property conditions & facilities
Good property overall
Stayed 1 night in Jan 2024
Response from Keikyu EX Inn Higashi Ginza Front on 30 Jan 2024
Thank you very much for your review.We are very happy to hear that you enjoyed your stay with us.We believe our hotel is in the perfect location for sightseeing and business.We will continue to strive to provide hotel services that our customers can use with peace of mind, so please come and visit us.All the staff are looking forward to your stay with us again.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty floor and smelly toilet ..
The floor is dirty. You can see clearly that lots of dust accumulated around the corners and near the wall. Dark color carpet can’t even mask how dirty and how much hair u can find on the floor. Toilet bowl has a strong pee smell which is pretty disgusting. Location is good though. Near metro stations. Front desk staff are nice and helpful.
Stayed 2 nights in Dec 2023
Response from Keikyu EXinn Higashiginza on 8 Jan 2024
Thank you very much for staying at Keikyu EX Inn Higashi Ginza.Although you chose this hotel from among many hotels, we were disappointed that the cleanliness was not good. I sincerely apologize.We will make improvements as soon as possible and all of our staff will take strict precautions to prevent this from happening in the future.Thank you very much for taking your valuable time to post a review.If you have the opportunity to stay with us again, we will do our best to ensure your satisfaction.We look forward to seeing you again.Keikyu EXinn Higashiginza

10/10 Excellent

Shaoqing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right next to Tsukiji market, very convenient for transportation as well. Room is small, but it’s normal in Japan.
Stayed 4 nights in Dec 2023
Response from Keikyu EX Inn Hiagshiginza on 27 Dec 2023
Thank you very much for staying at Keikyu EX Inn Higashi Ginza.We would also like to thank you for choosing our hotel out of many hotels.As you said, our hotel is located 1-minute walk from Tsukiji fish Market, and there are many sightseeing and shopping spots nearby.All of our staff will continue to strive to improve our services every day so that our customers can have a comfortable stay.We would be happy if you could come to our hotel again when you come to Japan.We look forward to seeing you again.

10/10 Excellent

Alexandra Xiaoqing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and location. Bathroom a bit outdated (as much as Japan can be). But very good value for the price.
Stayed 1 night in Dec 2023
Response from Keikyu EX Inn Higashiginza Frontdesk on 7 Jan 2024
Thank you for staying at Keikyu EX Inn Higashi Ginza.We would also like to thank you for your review.We are happy to receive your compliments.However, we apologize for the inconvenience caused regarding the bathroom.Our hotel's semi-double rooms have unit baths, but the double rooms and twin rooms are separate.If you have a chance, please use our service again.We would appreciate it if you could visit our hotel again when you come to Japan.We look forward to seeing you again.Keikyu EX Inn Higashiginza Frontdesk

8/10 Good

Kwok Hin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but good location.
Stayed 2 nights in Dec 2023
Response from Keikyu Exinn HIGASIGINZA on 19 Dec 2023
Thank you very much for using Keikyu EX Inn Higashi Ginza. As you say, the hotel is in a great location. You can walk to eat, sightsee, and shop. We look forward to seeing you again.

10/10 Excellent

Wai Ming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and convenient. Close to Tsukiji and Ginza.
Stayed 6 nights in Nov 2023
Response from 京急EXイン東銀座 フロント on 25 Nov 2023
Thank you very much for staying at Keikyu EX Inn Higashi Ginza. Also, thank you for choosing our hotel out of many hotels. We are very happy to hear that you were satisfied with our staff and room. We will continue to strive to provide better service. We hope that you will stay at our hotel again when you come to Japan. We look forward to seeing you again. Keikyu EXInn Higashi Ginza Front desk

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 Night - Lovely Hotel
Only stayed for one night for my last night in Tokyo before flying out the next day. Typical Tokyo hotel - the room is very small. But beautifully designed and laid out. The room was comfortable and had everything I needed. It is also very close (approx. 10min walk) from a station which has a train line directly to Narita airport. The staff were friendly and helpful. I would stay here again and would recommend.
Stayed 1 night in Oct 2023
Response from Keikyu-exinn Higashiginza Frontdesk on 3 Nov 2023
Thank you for using Keikyu EX Inn Higashi Ginza. We would also like to thank you again for taking the time out of your busy schedule to post a valuable review. The hotel is a 2-minute walk from Tsukiji Station, a 5-minute walk from Higashi-Ginza Station, and within walking distance of Tsukiji Market and Ginza. There are also many tourist attractions. This time I was able to receive words of praise for the staff, Your kind words are very encouraging to our staff.All the staff are looking forward to seeing you again. Keikyu EX Inn Higashi Ginza front desk

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, easy check in and out. Close to Tsukiji market for food
Stayed 2 nights in Oct 2023
Response from Keikyu EX Inn Hiagshiginza Frontdesk on 2 Nov 2023
Thank you very much for staying at Keikyu EX Inn Higashi Ginza.We would also like to thank you for choosing our hotel out of many hotels.As you said, our hotel is located a 1-minute walk from Tsukiji fish Market, and there are many sightseeing and shopping spots nearby.We are very happy to hear that you were satisfied with your stay.We will continue to work hard to ensure that we are not ashamed of the opinions we receive.Last but not least, thank you very much for your valuable review.We would be happy if you could come to our hotel again when you come to Japan.We look forward to seeing you again.Keikyu EX Inn Hiagshiginza Frontdesk

4/10 Poor

Loan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was incredible and accommodating. Unfortunately, our first night was troublesome as our initial room was considerably filthy: unvaccuumed floors, sticky brown stains all around the head board, noticeable dust and debris in the halls. But what was the worst of it, was when we discovered a sizeable blood stain on our comforter and the bed liner was filthy and soiled. Thankfully the manager was incredible and moved us to a fantastic room. But walking into a room in that condition after hours of travel and at night when we just want to rest, did not leave a great impression for the facility's cleanliness.
Stayed 2 nights in Oct 2023
Response from KeikyuEXIN Higashiginza on 30 Oct 2023
Thank you for using Keikyu EX Inn Higashi Ginza.Although you chose our hotel, we apologize for the inconvenience caused due to the lack of cleanliness.In order for our guests to have a comfortable stay, it is essential that the rooms are clean. However, we were not able to do this and ended up making our customers feel uncomfortable. I sincerely apologize. We would also like to apologize for having to move your room after you were tired from your trip.We will share this incident with all staff and make thorough improvements to prevent this from happening in the future.We would appreciate it if you could use our hotel again when you are in the area. thank you.

6/10 Okay

Choonja

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends room is too small, no change the room so they give up room. They move to another hotel.
Stayed 1 night in Oct 2023
Response from Keikyu EX Inn Higashiginza Frontdesk on 26 Oct 2023
Thank you for staying at Keikyu EX Inn Higashi Ginza.We would also like to thank you again for posting your review today.Your reservation was for a 12 semi-double bedroom, and there were no larger rooms available on the day.Changes could not be made.We apologize for not being able to meet your expectations.We hope you have the opportunity to visit our hotel again.

10/10 Excellent

Mana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but clean and nice staff. The location was really nice it was walkable to Ginza and Tokyo station.
Stayed 7 nights in Oct 2023
Response from Keikyu EXInn HigashiGinza Frontdesk on 15 Oct 2023
Thank you very much for staying at Keikyu EX Inn Higashi Ginza. Also, thank you for choosing our hotel out of many hotels.We are very happy to hear that you were satisfied with our staff and room.We will continue to strive to provide better service.We hope that you will stay at our hotel again when you come to Japan.We look forward to seeing you again. Keikyu EXInn HigashiGinza Frontdesk

10/10 Excellent

Simon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Nice hotel at a nice price
Nothing bad to say about this hotel. It is conveniently located near Ginza and 30 min walk from Tokyo station. The room was spacious and most importantly, the ac was blowing cold keeping our room cool with 30c+ outside. I will be seriously considering this hotel on my next Tokyo trip.
Stayed 2 nights in Sep 2023
Response from Keikyu EXInn Higashiginza on 6 Oct 2023
Thank you very much for staying with us. Did you have a good time during your stay? The nearest stations to our hotel are Tsukiji Station and Higashi-Ginza Station. It is also easily accessible from Tokyo Station. We hope that you will stay at our hotel again when you are in the area. We look forward to your next visit.thank you so much.KeikyuEXInn Higashiginza Frontdesk

6/10 Okay

Kyoko

Stayed 27 nights in Sep 2023
Response from 京急EXイン東銀座 フロント on 6 Oct 2023
この度は京急EXイン東銀座にご宿泊いただきまして誠にありがとうございます。また数あるホテルの中から当ホテルをお選びいただきましたこと重ねて御礼申し上げます。今後ともお客様が快適にお過ごしいただけますよう、スタッフ一同サービス向上に努めて参ります。この度は貴重なお時間を割いて口コミにご投稿いただき誠にありがとうございます。お客様のまたのご来館を心よりお待ちしております。京急EXイン東銀座 フロント

10/10 Excellent

Megumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was just perfect. Walking distance to Ginza shopping, Tsukiji food experience. Strongly recommend to purchase breakfast from the hotel and go to Uogashi food court. It’s a great deal!
Stayed 3 nights in Sep 2023
Response from Keikyu EX Inn Higashiginza Frontdesk on 23 Sep 2023
Thank you very much for staying at Keikyu EX Inn Higashi Ginza.We hope you enjoyed your stay with us.Our hotel is located near Ginza Station and Tsukiji.There are 3 breakfast restaurants. Uogashi Shokudo is located about 5 minutes walk from the hotel and is a very popular restaurant.There are also regular holidays, but I would be happy if you liked it.Thank you for posting your review today.We look forward to seeing you again.Keikyu EX Inn Higashiginza Frontdesk

10/10 Excellent

Katsuyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very close to Ginza and the fish market. Additionally, the hotel facility was so clean and good. It's okay, but the room was a little small. Although I didn't expect much in breakfast tickets, it was actually much better than I expected. If you didn't buy them in advance, you should buy one or two tickets in the reception. It may be a little bit difficult to find the Uogashi Shokudo food court.
Stayed 11 nights in Sep 2023
Response from 京急EXイン東銀座 フロント on 20 Sep 2023
この度は京急EXイン東銀座にご宿泊いただきまして、誠にありがとうございます。またご多忙のところ、貴重なクチコミをご投稿いただきました事にも、重ねて御礼申し上げます。またご滞在中はご満足いただけた様子が伺え、安心いたしました。当ホテルは築地場外市場や浜離宮恩賜庭園の他にも築地本願寺・銀座エリアへも徒歩圏内でございますが、ホテル前の「築地三丁目」のバスをご利用いただきますと、スカイツリーや有明、豊洲や東京駅方面へも向かう事ができます。これからもお客様にご満足いただけるサービスがご提供できる様、日々精進して参ります。またこちらの方面にお越しの際は、是非当ホテルに足をお運びいただけましたら幸いでございます。またのご来館をスタッフ一同、心よりお待ちしております。京急EXイン東銀座 フロント

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you like to visit the Tsukiji market in the morning.
Stayed 5 nights in Aug 2023
Response from Keikyu EX Inn Higashiginza Frontdesk on 14 Aug 2023
Dear Mr./Ms. MartinThank you very much for staying at Keikyu EX Inn Higashi Ginza.Did you have a good time during your stay?As you said, our hotel is a 1-minute walk to the Tsukiji fish Market, so we look a many customers eating while walking.One of the hotel's breakfast venues is the Uogashi Shokudo located in the Tsukiji fish Market.You can choose your favorite shop from 6 long-established shops in Tsukiji, so if you have another chance, please try it.We will continue to work hard every day to satisfy our customers.We would appreciate it if you could visit our hotel again when you come to Japan.Last but not least, we would like to thank you for posting your review despite your busy.We are looking forward to seeing you again.Keikyu EX Inn Higashiginza Frontdesk

10/10 Excellent

Hakomori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Super close from Tsukiji station. Very convenient for walking around and for shopping. It only takes 5 mins walk to the Main Street of Ginza. The hotel was clean and staff was nice. Good to have a cafe on 1st floor. If you want to go Haneda Airport just walk to Higashi Ginza station which only takes 3 mins walk. I will definitely go back again if the price is reasonable.
Stayed 1 night in Jul 2023
Response from Keikyu Exinn Higashiginza on 23 Jul 2023
Thank you for using Keikyu EX Inn Higashi Ginza.Thank you again for posting your review.The hotel is well-received for its many shopping and sightseeing spots, as well as its good access to transportation.Encouraged by the words of praise received. we will continue to devote ourselves to the future.All the staff are looking forward to seeing again.

6/10 Okay

Kay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 10 nights in Jun 2023
Response from 京急EXイン東銀座 フロント on 7 Jul 2023
この度は京急EXイン東銀座にご宿泊いただきまして、誠にありがとうございます。 またお忙しい中口コミをご投稿いただきましたこと、重ねて御礼申し上げます。 また機会がございましたら、当館にお越しいただけますと幸いでございます。 お客様のまたのご来館をスタッフ一同、心よりお待ちしております。

10/10 Excellent

Gabriella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had no idea when I booked this place that it was right across the street from Tsukiji market! Great price with wonderful ammenities and location!
Stayed 2 nights in May 2023
Response from Keikyu EX Inn Higashi Ginza on 16 May 2023
Thank you very much for using Keikyu EX Inn Higashi Ginza. If you have a chance, please come to our hotel. We look forward to your continued use of staff.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for Tsukiji and Ginza. Super quiet and clean. Couldn't have been better.
Response from 京急EXイン東銀座 フロント on 6 Dec 2022
Thank you for staying at Keikyu EX Inn Higashiginza.And Thank you for posting your review.We are relieved that you were able to relax during your stay.Our hotel is a 4-minute walk from Higashi-Ginza Station and a 2-minute walk from Tsukiji Station, so you can easily go to various places by using the bus as well as the subway.We will continue to strive to improve and improve our services so that we can continue to provide services that satisfy our customers.We would appreciate it if you could come to our hotel again when you come to Japan.We are looking forward to seeing you again at our hotel.

10/10 Excellent

Joseph

Liked: Staff & service, amenities, property conditions & facilities
Super clean and simple. Great location. Check out 11am, an hour longer than most hotels. Checkout simple too, just drop key in box.0
Stayed 2 nights in May 2022
Response from FURUSE on 10 Jun 2022
Thank you for staying at Keikyu EX Inn Higashi Ginza. Thank you for all the compliments. The hotel checks out at 11:00, so you can spend your morning relaxing. Please use our hotel when you come to Japan. We look forward to seeing you again. Thank you. Keikyu EX Inn Higashi Ginza Front Desk

10/10 Excellent

Sara’s Mom

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in Dec 2021
Response from Keikyu EX Inn Higashiginza on 24 Dec 2021
Thank you very much for using Keikyu EX Inn Higashi Ginza. If you have a chance, please come to our hotel. We look forward to your continued use of staff.

10/10 Excellent

GgMorrell, Northern Colorado

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Fish market across the street. Kind and helpful staff. Clean and comfortable room. High quality toiletries and pj’s to sleep in! 😆
Stayed 1 night in Sep 2019
Response from Keikyu EX Inn Higashiginza on 2 Mar 2020
Thank you very much for choosing our hotel for your stay. We are glad to hear that you had a comfortable time. As you said, Tsukiji Fish Market is right across the street. It is popular to have breakfast early in the morning at the market. We hope you had fun there. We are sincerely looking forward to your next stay. Thank you again for your review. Keikyu EX Inn Higashiginza

6/10 Okay

Verified traveller

Travelled with family
Only stayed one night. Requested a twin room which was not provided and as a result had to pay an extra Y2000 to have a separate bed.
Stayed 1 night in Feb 2020
Response from Keikyu EX Inn Higashi Ginza Front on 13 Feb 2020
Thank you very much for staying at Keikyu EX Inn Higashi Ginza. Sorry for not answering your request. The twin type room is not a unit bath but a separate bath and toilet, and the size of the room changes, so if you change it, a difference will occur. Sorry for any inconvenience and thank you for your understanding. We look forward to coming again.

10/10 Excellent

Allister

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Keikyu EX Inn Higashiginza on 15 Dec 2019
Thank you very much for staying at Keikyu EX Inn Higashiginza. If you have another chance to come to Tokyo, please come and visit us. We are looking forward to seeing you again. Keikyu EX Inn Higashiginza

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Hello on 5 Dec 2019
Thank you very much for using this hotel. Thank you again for your review. Please use this hotel when you come near. We look forward to seeing you again.

10/10 Excellent

Verified traveller

Stayed 7 nights in Oct 2019
Response from 京急EXイン東銀座 フロント on 3 Nov 2019
この度は京急EXイン東銀座をご利用頂きまして誠にありがとうございます。 お客様のまたのご利用を心よりお待ちしております。

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and at a convenient location. There is a Lawson next door and restaurants nearby.
Stayed 8 nights in Oct 2019
Response from Keikyu EXinn Higashiginnza on 28 Oct 2019
Thank you for staying at Keikyu EX Inn Higashi Ginza. Thank you again for your review. I am happy to know that it was used without inconvenience during my stay. We look forward to seeing you soon. Keikyu EXinn Higashiginnza

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location just a few steps away from the outer market. Room and bed were clean and comfortable. A few points off for the bathroom. Has a faint sewage smell in the morning.
Stayed 3 nights in Sep 2019
Response from Keikyu EX Inn Higashiginza on 29 Sep 2019
Thank you very much for using Keikyu EX Inn Higashiginza. From our hotel, Tsukiji fish market and Ginza are within walking distance. Also, our hotel is only 3 minutes by walk from Higashiginza Station, and 2 minutes from tsukiji Station, so it is very convenient. We are pleased to hear that you liked the cleanliness of the room and bed. However, we apologize for the inconvenience of the smell of the bathroom. If there is another opportunity to come to Japan, please come and visit us. We are looking forward to seeing you. Keikyu EX Inn Higashiginza

8/10 Good

Leo, Daly City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in good location, in close proximity to the Tsukigi fish market and high end department stores but the room was too small
Stayed 3 nights in Jul 2019
Response from Keikyu EX Inn Higashiginza on 20 Jul 2019
Thank you very much for using Keikyu EX Inn Higashiginza. As you say, our hotel has a good access to sightseeing spots and station. We are so sorry for your inconvenience of the size of the room. The double and twin rooms are larger, and have separate bathtubs and toilets. If you have another opportunity to make a reservation, we recommend those rooms. I would like to thank you again for posting your review. We are looking forward to seeing you again. Keikyu EX Inn Higashiginza

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent quiet neat hotel
Thus hotel offered nothing luxury or extraordinary, but suited my business needs in the local area.
Stayed 6 nights in Jun 2019
Response from Keikyu Ex Inn Higashiginza on 4 Jul 2019
Thank you very much for staying at Keikyu EX Inn Higashiginza. If you have another chance, please come and visit us. We are looking forward to seeing you again. Keikyu EX Inn Higashiginza

8/10 Good

Verified traveller

Stayed 2 nights in May 2019
Response from Keikyu Ex Inn Higashiginza Front on 14 Jun 2019
Thank you very much for using Keikyu EX Inn Higashi Ginza. If you have a chance, please come to our hotel. We look forward to your continued use of staff.

10/10 Excellent

KK, KL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic Location, Comfort Room and helpful staff . - 2 minutes walk to Tsukiji Station and Tsukiji Market - Lot foods shop around the hotel - Lawson convenience store just next to hotel
Stayed 3 nights in Apr 2019
Response from higashiginza front on 27 Apr 2019
Thank you for staying at Keikyu EX Inn Higashi Ginza this time. I am pleased that the coffee service seems to be satisfied. As customers say, it is close to the station and close to the Tsukiji market. You can be satisfied about the location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Kiekyu EX Inn Higashiginza Frontdesk on 20 Apr 2019
Thank you very much for staying at Keikyu EX Inn Higashi Ginza. Thank you again for posting a review. We felt relieved that you were satisfied. Also, if you come to Japan, We hope you will use the hotel. We are waiting for your visit.

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient location. typical room size for similar hotels type in Tokyo, slightly roomier for 1 but a little tight for 2.
Stayed 3 nights in Jan 2019
Response from Keikyu EX Inn Higashiginza Front on 12 Jan 2019
Thank you very much for staying at Keikyu EX inn Higashiginza. We seemed to have been able to spend a relaxing time during our stay, and all the staff were relieved. We have single, double and twin rooms. If you have a chance, please use another room. We are looking forward to seeing you again. Keikyu EX Inn Higashiginza Front

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great compact place with comfortable bed! The bed was just right for us, not to hard nor soft. The room was clean and not facing the busy street so it was quiet. The location is right across from the famous Tsukiji Fish Market and close to public transportation. The arriving gifts for women was a nice surprise! The front desk agents spoke some English and were helpful before and during our stay. We enjoyed our stay very much!
Stayed 4 nights in Dec 2018
Response from Keikyu EX inn higashiginza on 10 Jan 2019
Thank you very much for staying with us and your comment. We are really happy that You enjoyed staying at our hotel. Yes , Our hotel is very near Fish Market and very easy to go cause some stations are very near. We look forward to seeing you again. Thank you very much.

8/10 Good

SY, Sydney

Liked: Cleanliness, property conditions & facilities, room comfort
Very handy to everywhere. Room is clean and the hotel is pretty new. Love it!!
Stayed 3 nights in Dec 2018
Response from Keikyu EX inn higashiginza on 10 Jan 2019
Thank you very much for staying with us and your comment. As you said ,Our hotel is near Higashiginza and Tsukiji station.Also You can go to Ginza station by foot. We look forward to seeig you again. Thank you very much.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is best for Tsukiji market. We had better have a breakfast there.
Stayed 1 night in Nov 2018
Response from Keikyu EX Inn Higashiginza Front on 19 Dec 2018
Thank you very much for staying at Keikyu EX inn Higashiginza. I also thank you for your compliments. The Tsukiji Market is within walking distance from the hotel.If you have another chance, please come to the hotel. We'll be waiting for your visit sincerely.

10/10 Excellent

Alex, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a good location. Very clean. Good service.
Stayed 4 nights in Dec 2018
Response from Keikyu EX Inn Higashiginza Frontdesk on 15 Dec 2018
Thank you very much for staying at Keikyu EX Inn Higashi-Ginza. I feel relieved that you spent your time during your stay.We look forward to your next stay!!!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
You'd be able to find a better one.
Great location. Staff are okay - i've experienced much better front desk staff from the other hotels we've stayed at in Japan - not sure what it is - maybe they smiled less and couldn't really speak English (not their fault). The sheet felt a little rough and dirty. I'm used to small rooms in Japan but this felt a little too small. We don't think we'll stay here again.
Stayed 2 nights in Nov 2018
Response from KEIKYU EXINN FRONT on 7 Dec 2018
We appreciate that you stayed at Keikyu EX Inn Higashiginza. Also we are glad about the scenery and the staff. We regret to hear that our staffs were not able to communicate smoothly in English. If you have a chance, I would be pleased if you can choose Keikyu EX in Higashi Ginza. Thank you for your review this time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The location is amazing. Would be nice to have a fitness center.
Stayed 5 nights in Nov 2018
Response from Keikyu EX Inn Higashiginza Front on 3 Dec 2018
Thank you very much for staying at Keikyu EX inn Higashiginza. It seems that you spent a relaxing time during your stay, all the staff were relieved. The fitness center is the nearest so it is in Ginza We will walk for about 5 minutes on foot. If there is another opportunity, please use it by all means. We'll be expecting you. Keikyu EX Inn Higashiginza Front

10/10 Excellent

Alex, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, reasonable rate, easy access to Tsukiji, Ginza, shopping and transit. Great value overall.
Stayed 4 nights in Nov 2018
Response from Keikyu EX Inn Higashiginza Front on 21 Nov 2018
Thank you very much for staying at Keikyu EX Inn Higashiginza. I also thank you for your compliments. As you can tell, the station is nearby,Tsukiji Market and Ginza, can also be reached within walking distance. We have received well from other customers. If you have another chance, please come to the hotel. We'll be waiting for your visit sincerely. Keikyu EX Inn Higashiginza Front

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Amazing. Cant fault it in anyway. Great staff, clean and brilliant location.
Stayed 5 nights in Nov 2018
Response from Keikyu EX Inn Higashiginza Frontdesk on 17 Nov 2018
Thank you for staying at Keikyu EX Inn Higashiginza. Thank you for your compliment. I feel relieved as if I could relax during my stay. If you have another chance, please use it. We'll be expecting you. Keikyu EX Inn Higashiginza Frontdesk

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location- 10 minute walk to Ginza Station!
My husband and I stayed here for 2 nights. Front desk was very helpful and we were able to leave our luggage when before we checked in and after when we checked out. The room is big but where the bed is it's a bit tight (for American standards). For us we had enough space for our luggage's. We loved the bathroom! Sink is outside in the room and the toilet/shower have a separate door to separate them. All toilets in Japan are heated. Bed was comfortable. We don't get our room cleaned but we found 2 bags with fresh towels and robe set which was great and very thoughtful! The Tsukiji station is around the corner and the old Tsukiji fish market is a block and a half away. Restaurants are still open even though the market is no longer there. Room was perfect for us and we would definitely stay again!!
Stayed 2 nights in Nov 2018
Response from Keikyu EX Inn Higashiginza Frontdesk on 7 Nov 2018
Thank you very much for staying at Keikyu EX Inn Higashiginza. I would like to thank you again for having posted reviews during your busy schedule. We are waiting for your visit.it is possible to keep luggage at the reception before check-in and after check-out.Bathroom and toilet are separated in double and twin rooms.And it seems that you stayed comfortable in the room during your stay and all the staff are very happyWe will continue to improve the service aiming for the hotel to be loved by everyone, so when you come to Japan again, I hope you will be able to use the hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from 京急EXイン東銀座 フロント on 9 Nov 2018
この度は京急EXイン東銀座にご宿泊頂き誠にありがとうございます。またのご利用を心よりお待ち申し上げております。