Dear JimmyWarm Greetings from Novotel Tangerang!Thank you very much for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.We hope that you could enjoy another wonderful experience with us. Come back and see us soon.Always feel welcome at Novotel Tangerang.Regards,WindiartoGeneral Manager

Thank you for taking the time to tell us about your experience at the Novotel Tangerang. I am sorry that your experience did not meet your expectations. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Windiarto General Manager

Dear Anonymous, Greetings from Novotel Tangerang! Thank you for sharing your experience with us. We really appreciate your feedback. We hope that you will enjoy a better experience on your next visit. We look forward to welcoming you back in the near future. Regards, Windiarto General Manager

Dear Valued Guest, Warmest Greetings from Novotel Tangerang! Thank you very much for choosing our Hotel as your preferred accommodation during your trip and for taking the time to share your experience with us. Your feedback is very valuable for us. We are very disappointed to find that we have fell short in meeting your expectations concerning the requests fulfillment. For that, let me express my most sincere apologies. Please rest assured and we are going to address the problems soon to prevent future occurrences. We hope that you will give us another chance to turn your experience around on your next visit. We are looking forward to welcome you back and let you enjoy the experience that many of our guests have grown fond of on your next visit. Regards, Windiarto General Manager

Dear Baraa, Greetings from Novotel Tangerang! Thank you for writing to us regarding your recent experience with us. We are very happy to receive feedback from our guest because we continuously use it as the monitor to control the quality of our service and facilities. We hope that we could provide you with a better service and turn your experience around during your next visit. Regards, Windiarto General Manager

Dear Valued Guest, Greetings from Novotel Tangerang! Thank you for taking the time to share your experience with us. We highly appreciate your feedback and learn a lot from it. We are very sorry to learn about the reservation failure you've experienced. For that, let me offer my most sincere apologies. If I may suggest, you could visit our official website https://www.accorhotels.com/gb/indonesia/index.shtml for your future bookings in order to avoid the same occurrence. We hope that you will give us another chance to provide you with an exceptional service during your visit to our Hotel. Looking forward to welcome you at the Novotel Tangerang in the near future. Regards, Windiarto General Manager