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Reviews of Shaoxing Xianheng Grand Hotel

4 out of 5
Shaoxing Xianheng Grand Hotel
680 Jie Fang Nan Lu, Yuecheng District, Shaoxing, Zhejiang Province

Reviews

8.4

Very good

Rating 10 - Excellent. 6 out of 17 reviews" "
Rating 8 - Good. 9 out of 17 reviews" "
Rating 6 - Okay. 0 out of 17 reviews" "
Rating 4 - Poor. 2 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Very desappointing
Room durty. The hotel is old No one speaks english and all restaurants have menues only in Chinese. I would never recommend this hotel and cannot be a 5stars. No way. Very desappointing!
Stayed 2 nights in Mar 2018
Response from Dxh on 21 Mar 2018
Hello, distinguished guests! Thank you for staying in the Xiangheng Hotel, thank you for your valuable advice! The hotel will strengthen the staff English training and hotel quality improvement, looking forward to your experience again.

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business
Stayed one night. All very good. No complaints.
Stayed 1 night in Aug 2017

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On business
Spent one night here. Very good hotel with all amenities and a good breakfast.
Stayed 1 night in Aug 2017

8/10 Good

Colorful, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel next to everything
The hotel is across the street from the largest shopping complex in the city. Inside the shopping mall there are many excellent restaurants that fit everyone's tastes. The check in is easy and fast. Breakfast buffet is average. There is another section of building in addition to the main building to provide Spa, fitness and swimming. Sauna is free and their foot spa and body spa are both inexpensive and good quality. The room is a little outdated but meets basic 5-star hotel facility requirements. The only draw-back is that there is a see-through glass between the bedroom and the bathroom and there is no privacy at all. Bank of China ATMs are just across the street from the hotel. They accept international ATM cards and don't charge any service fee. You may use your ATM card that has VISA label to withdraw RMB.
Stayed 7 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Had a wonderful stay at this hotel and highly recommend it. Staff were friendly and very helpful, we received a room upgrade, amenities were wonderful, WIFI was stable, breakfast was good, and even the bathtub was very clean - cleaner than that in my room in the Shanghai Shangri-la just a week before! They also helped to arrange a subsidised transfer to the Hangzhou airport in a nice and comfy car. The hotel is also conveniently located near the Luxun residence tourist area and not too far by cab from areas like Lan Ting / East Lake / Keyan scenic area; for shopping it is right opposite a major shopping mall. Some minor points to note - they do not provide hair conditioner (not uncommon for hotels in China in my experience - brought my own), and the cupboard provided for placing luggage was inconveniently high (what can I say I'm short - they did help lift up the luggage for us though). Despite cleanliness of the bath (and the room in general) I cannot give a 5/5 for cleanliness because on the first day, there was a dead bee in the room (discovered when we shifted a table so I don't blame the cleaning staff at all). Would be closer to a 4.9 if the system allowed that.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in downtown of Shaoxing.
I had the outstanding breakfast, and maybe the best that I had ever! The room is very clean and the bed is very comfortable.

8/10 Good

Imei

Liked: Cleanliness, room comfort
魯迅旧居から徒歩10分に位置し、紹興市周遊には好都合。宿泊代込みの朝食はビュッフェスタイルで麺、クレープ等も味わえる。室は
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋にフルーツのサービスがあった。 バスタブがあった。部屋が広くて落ち着く。
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
もう少し改善希望
朝食時、空いている席が無かった。 部屋は悪くなかった。
Stayed 1 night in Nov 2018

8/10 Good

TZU CHIEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
很好的酒店
叫車服務優秀。早餐好吃。惟非吸煙房間有煙味。
Stayed 3 nights in Jul 2017

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
推薦
房間乾淨舒適，早餐多樣，網路好，地點佳。

8/10 Good

みみ, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
レストランが美味しい
スタッフは日本語は全く通じない、英語もほとんど通じませんがスマホの翻訳機能など使ってなんとか意思疎通できます。とても親切です。 レストランの料理のクオリティも高く、とても満足でした。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
方便 又 友善 的飯店
饭店在市中心 去很多景点 都很方便，下回还是会选择这间饭店

10/10 Excellent

KT, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても綺麗で衛生的なホテルです
とても綺麗なホテルで、英語も良く通じるので安心です。市内の南側にあり、魯迅故里まで歩いて10分ぐらい。目の前にショッピングモールがあり便利です。
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